Description of Work: They set up the service call twice and never showed. Tried to call manager and voice mail was full.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
James L.
02/2015
5.0
pest control
+ -1 more
unknown
Description of Work: srayed for insects
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Lucille R.
07/2012
5.0
pest control
+ -1 more
I neither like or dislike them. The people that come out to check the house are polite, and so far they've been very good, there has not been any recurrence.
Description of Work: I had termites in the house, and now they come out every now and then to check it.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Josie Y.
04/2012
5.0
pest control
+ -1 more
So far, they have been excellent. I have been with them for about four years now and I haven't had any problems. I guess the price is not as bad as it could be, and as long as the price stays where it is, it is okay. I will keep using them as long as they continue with the job that they have been doing.
Description of Work: I use Orkin annually for pest control. They come out on their annual visit to make sure that there hasn't been any infestation over the past 12 months. They had to come out and treat the whole house when I first started out. They will come out and re-spray if I have any problems, and that is covered under the fee that I pay annually.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Lelani W.
04/2010
2.0
pest control
+ -1 more
We have used them for several years. Over the years, we have had problems with punctuality and rude customer service. The guy would show up when I was not home (without calling first) sprayed around the outside of the house and not leave me a slip to let me know he was there. When I'd call, I would be told that he had left a slip and I was supposed to call when I got home. Just last week, I called to have them come over in between scheduled sprayings as I was having bug problems. I was told he would be at my house in a few hours (can't remember what time he said). He never showed up. When I called back the next day, I was informed that I had canceled my contract and so he was not able to come over (my actual contract was up, we were just on a quarterly plan until I canceled). I was told that if I wanted anyone to come over, I would have to sign a new contract with Orkin. I said no and called another company.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pest Control
FAQ
Orkin Pest Control is currently rated 4.1 overall out of 5.
No, Orkin Pest Control does not offer free project estimates.
No, Orkin Pest Control does not offer eco-friendly accreditations.
No, Orkin Pest Control does not offer a senior discount.
No, Orkin Pest Control does not offer emergency services.
No, Orkin Pest Control does not offer warranties.
Orkin Pest Control offers the following services: Termite & pest control.