Description of Work: Billed twice as much as original estimate. For no additional work being done.
Rating Category
Rating out of 5
Michael W.
12/2015
1.0
heating & air conditioning/hvac
+ -1 more
When the repairman arrived to replace the motor, I decided to stay around to watch the repair. The repairman disconnected the power at the compressor fuse box next to unit and replaced the motor. Once the repairman re energized the compressor sparks flew out of the compressor control box . The repairman de-energized the unit, check his work and re-energized the unit only to have sparks again fly from the control box. The repairman then called someone from the company and left telling me that someone would return to complete repairs. Later another repairman arrived and attempted to determine what had gone wrong with the installation. After finally wiring the fan correctly the repairman determined the control circuit board had been burned. The owner was called and after speaking to the repairman told me over the phone that he could not say that the board was not already burned. Mr. Chambers told me that I would have to buy a new board but he would not charge me labor for installation. The unit never keep the house cool after this repair. I understand that people make mistakes but to not take credit and do the right thing is not acceptable. I would NOT recommend using this company!
Description of Work: I contacted Bob Chambers Heat and Air to come out and verify that the fan motor on my Rheem Heat Pump compressor needed to be replaced. After the repairman verified the motor was bad I requested that the motor be replaced with a Rheem original fan motor versus a universal fan motor.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
$490
Mark W.
02/2015
2.0
heating & air conditioning/hvac
+ -1 more
After multiple visits the repairmen attached an "auto-fill" device to the geothermal heater because the loop was leaking water "somewhere". After the work was completed the repairmen went to their pick-up truck to wait a few minutes before going back to the attic to check for an installation leak. So I went to the attic and found the leak that was "somewhere in the loop" that they missed. To make a long story short, they removed the unnecessary auto-fill apparatus and credited me money for the part. Yet the bastards sent me an invoice for the labor! Labor for work they did, but was not needed. If you hire them, be prepared to pay several hundred dollars in "stupid tax".
Description of Work: Bob Chambers H&A, AKA Cool It, was called to fix our geothermal heater. Several hundred dollars later, the problem is still not fixed.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
$1,000
Marty S.
03/2013
2.0
heating & air conditioning/hvac
+ -1 more
at
Description of Work: Called to request service on our gas range and told them we needed burner gas tubes replaced. We were told Service Call would be $75.00. Serviceman came out this morning, looked at our range and told us we needed to replace burner gas tubes but they didn't stock them so would have to go back to office to get prices and let us know cost. He did collect his $75.00 service fee and told us exactly what we had already told him needed to be replaced. He then called us back and told us it would cost $500.00 to repair. He said the back burner tubes would cost $160.00 each and front burner tubes would be $25.00 each. I just ordered all four gas tubes off the internet for $166.00 total. They will be here tomorrow for me to replace myself.. I only wish I had my $75.00 back for him telling me what I already knew. We have used their srevice in past to repair an icemaker twice. This icemaker still does not work.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning
FAQ
BOB CHAMBER HEAT-AIR COND APLN is currently rated 1.4 overall out of 5.
No, BOB CHAMBER HEAT-AIR COND APLN does not offer free project estimates.
No, BOB CHAMBER HEAT-AIR COND APLN does not offer eco-friendly accreditations.
No, BOB CHAMBER HEAT-AIR COND APLN does not offer a senior discount.
No, BOB CHAMBER HEAT-AIR COND APLN does not offer emergency services.
No, BOB CHAMBER HEAT-AIR COND APLN does not offer warranties.