Cable One - Elk City

TV Service - Cable, Phone Service - Landline, Internet Service

About us

Additional billing hours - Mon-Fri 8:00 AM-5:00 PM. Additional DBA - Cable ONE Inc.

Services we offer

Cable television, telephone & internet.

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

tiffany P.
06/2014
1.0
cable tv service
  + -1 more
I signed up for a 10 mbps internet plan in November 2010. The cost at that time was $53 per month. I paid that rate for that plan for a total of 44 months (almost 4 years) & I was never late since it came out of my bank account automatically. I just saw an ad for a 50 mbps internet plan for $50 per month from this very same company. So in comparison I am overpaying for my services. 10mbps = $53 50mbps= $50 I went to my local provider and brought attention to this. The clerk agreed I was over paying and based on the plans they have 10 mbps are not offered to customers anymore. I had to wait til the following week to speak with the GM since he was out of town. I stopped in today and spoke with Terry Harris the GM. He was less than pleasant to speak with and wasn't willing to credit me anything for my over payments. He said he felt my payments were just because that is the plan that I signed up for in 2010. I asked "Even though the rates that I am paying is for a premium plan and I'm not receiving that you think that is fair?" He said "Absolutely yes." In total the over payments comes to $336 per year or $ 896 total (32 months) I am not the first to be ripped off by this company and I certainly wont be the last.
Description of Work: Over charged me for a plan that they no longer provide.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$53

    Contact information

    310 N Van Buren Ave, Elk City, OK 73644

    www.cableone.net/LI/Pages/elkcity-ok.aspx

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    TV Service - Cable,
    Phone Service - Landline,
    Internet Service

    FAQ

    Cable One - Elk City is currently rated 1 overall out of 5.

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    No, Cable One - Elk City does not offer free project estimates.
    No, Cable One - Elk City does not offer eco-friendly accreditations.
    No, Cable One - Elk City does not offer a senior discount.
    No, Cable One - Elk City does not offer emergency services.
    No, Cable One - Elk City does not offer warranties.
    Cable One - Elk City offers the following services: Cable television, telephone & internet.

    Contact information

    310 N Van Buren Ave, Elk City, OK 73644

    www.cableone.net/LI/Pages/elkcity-ok.aspx

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM