Zerorez of Oklahoma City is a family locally owned business, specializing in the newest of Carpet Cleaning technology, Empowered Water. We clean without using any harsh chemicals.
Business highlights
21 years of trusted experience
Services we offer
Commercial & residential carpet cleaning and restoration, carpet, upholstery, duct & surfaces/tile cleaning, water & smoke damage.
They canceled my appointment less than half an hour before they were supposed to be here. When I called to ask why they did not show up for the 12 to two appointment they stated they came earlier in the day and since no one answered the door they left.... I have six dogs sitting in the living room with me 10 feet from the door... No one knocked. Lie after lie was told, there are plenty of other businesses for carpet cleaning find one of those to use.
Description of Work: Five rooms and a hallway
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Janette E.
12/2023
1.0
carpet cleaners
+ -1 more
When I first used Zero Rez a few years ago they were fantastic. 2nd experience was great. But this last experience not so much. Nate, the tech, was lovely but the machine he used left a large black oil stain on my carpet. My housekeeper tried to mention this to him. This stain was not there previously. And lucky for me on this day, there were 3 people in my home working that all verified this. So now I have a stain which won’t come out. Furthermore, the reason I loved ZR was they used this all natural cleansing solution with no chemicals and made your whole house smell of oranges. It was fantastic. Now they use some chemical that left my house smelling of chemical. HORRIBLE!! Time to find another carpet cleaning company
Description of Work: Carpet Cleaning
Rating Category
Rating out of 5
$121
Jeff B.
09/2023
1.0
carpet cleaners
+ -1 more
Hiring this company was a mistake. They didn't clean any better than my personal cleaner, probably not even as well. Spots that were there, still are. Traffic areas aren't any lighter. They didn't move any of the living room furniture, even after being told they do. Definitely call someone else.
Description of Work: Living room carpet cleaning.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
$180
Lateasha L.
07/2023
5.0
carpet cleaners
+ -1 more
Good and efficient service. This was the 4th time I got my carpets cleaned with Zerorez and I have no complaints. I get my hallway and rooms cleaned. The pet treatment always leaves my upstairs smelling nice and all the stains were removed.
Description of Work: 3 rooms, hallway, stairs and pet treatment
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Tiffany B.
04/2023
5.0
carpet cleaners
+ -1 more
Fantastic services. They were quick, efficient, fair priced, and my carpets look great!
Description of Work: Carpet cleaning in living room, hallway, and bedroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jon S.
05/2022
5.0
carpet cleaners
+ -1 more
Johnny was great - explained everything and was very thorough.
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$300
Philip C.
10/2021
5.0
carpet cleaners
+ -1 more
Excellent and professional service. Very friendly.
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Jenette B.
03/2021
5.0
auto detailing, carpet cleaners
+ 0 more
It went great! I didn’t necessarily expect all the stains to come out, but they did!
Description of Work: Clean carpet in a room where dog had diarrhea.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Martin O.
07/2020
5.0
carpet cleaners, ceramic tile, air duct cleaning
+ 1 more
Wonderful on both. I was especially pleased with the ceramic tile. It hasn't looked this good in 10 years!
Description of Work: shampooed carpets and cleaned ceramic tile floors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Catherine K.
04/2020
5.0
floor cleaning
+ -1 more
It went great, and got my full deposit back!
Description of Work: End of lease cleaning
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dennis A.
06/2019
5.0
carpet cleaners, floor cleaning
+ 0 more
On time and great job. Would hire again.
Description of Work: Carpet cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$131
James B.
11/2018
5.0
carpet cleaners
+ -1 more
Professional, fast, and smooth service. They were about an hour late for the appointment which is why I gave them a B on punctuality. They did talk me into buying fiber protection for $120 which is probably a waste of money but, other than that, they did a great job. Cost would have been $120 less without the fiber protection which is why I gave them a B on price.
Description of Work: Whole house carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$464
Connie D.
11/2018
5.0
carpet cleaners
+ -1 more
Fine. He was on time and very efficient.
Description of Work: Steam cleaning carpets.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$476
eva M.
10/2018
5.0
carpet cleaners
+ -1 more
My husband promised me new carpets this year.... I told him I wanted to see if I could get them cleaned. I went to Angie's List and did some comparisons and came up with Zerorez. I called and made an appointment They came by and all I can say is WOW!!! ZEROREZ are the only people I will clean my home. Eric and Aaron are Great! They have a Fantastic Team and they work hard to communicate and demonstrate what professionalisum is. They worked hard and fast and got the Job done. Please understand I am not the average person. They worked hard to help me get my carpets cleaned. I will recommend them and their company to everyone! I am handicapped and can't do alot. Eric came out personally and cleaned my carpets, he made my home so nice and so clean. Thank you Eric! The carpets aren't sticky and stiff. They are soft and they smell great! Many cleaning supplies can make animals sick. Zerorez has not! I am so happy. The product and team are Top quality! I just knew they couldn't get 20 years of teenage boys wear and tear, Oklahoma Red Dirt, Pizza's, Cokes, Kool Aide and Spills out of my carpets but they did! They look like NEW!!!! I told Eric I would call them later for more cleaning adventures. LOL! Thanks! I am so very happy and I give these guys AAAAA+! Thanks!
Description of Work: Cleaned Carpets in 2 bed rooms and 1 hall and a pantry
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Meredith L.
09/2018
5.0
carpet cleaners
+ -1 more
Kudos to OKC Zeroez for a job well-done. I did the 5 room package and Seth was the gentleman who did the work. He was very articulate in describing the Zeroez process and other details. He started work and was very thorough. He took his time prepping and cleaning the carpet. I am used to folks speeding through as fast as they can. Not Seth. He was very methodical, also working on some red stain issues, doing an excellent job to remove them. Will definitely be using OKC Zerorez again!
Description of Work: Carpet Cleaning for 5 areas
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
D Scott S.
08/2018
5.0
carpet cleaners
+ -1 more
They arrived on time and did a great job cleaning the carpets. I will definitely use them again.
Description of Work: Cleaned carpets in a Rental Duplex.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Roni A.
06/2018
4.0
carpet cleaners
+ -1 more
went wonderful got doggie pee stains out really great
Description of Work: all our carpet
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
sonja T.
02/2018
5.0
carpet cleaners, upholstery cleaning
+ 0 more
Serviceman was prompt, courteous and did a great job. I have used Zerorez for many years in the DFW area, and glad to see now that I’m in OKC they are available.
Description of Work: Since I have all wood flooring, I only need Zerorez for upholstery cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Julia B.
01/2018
5.0
carpet cleaners
+ -1 more
It went well. He was on time, pleasant and professional.
Description of Work: Cleaned carpets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Richard S.
09/2017
5.0
carpet cleaners, upholstery cleaning
+ 0 more
I was good.? I don't remember how much they charged.? I don't want to be too severe on them but there was a little spot which maybe they couldn't get that out.? I like their materials cause they don't any real residue to speak of,? they don't like smelly chemicals, etc.? With the spot, we're talking about 3 square inches next to a door jam.? The place was pretty dirty before.? I just moved in and it was very dirty.? I thought they did a good job.? The price seemed OK to me, I don't have experience in this so I can't compare.? I thought they did a pretty good job.? I thought the time for responsiveness was reasonable.
Description of Work: They cleaned 3 rooms: a small kitchen, a small living room and a bathroom. They did some furniture as well.
Rating Category
Rating out of 5
quality
5.0
Yes, I recommend this pro
Loretta M.
09/2017
5.0
carpet cleaners
+ -1 more
Great! On the cost, I don't remember any of that. I like that it didn't leave any kind of small. My husband has allergies and he didn't have any problems with it.
Description of Work: Carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jacob M E.
09/2017
5.0
carpet cleaners
+ -1 more
It was a good experience. They cleaned the carpets really well. They were good. The experience was good.
Description of Work: Carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Janel E.
09/2017
4.0
carpet cleaners
+ -1 more
They were very polite and very courteous. I think they left some slight residue on my carpet. I think they were running a special.
Description of Work: Carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$130
Janine D.
09/2017
5.0
carpet cleaners
+ -1 more
I can't remember how much it cost.? I would use them again.? I would tell someone to use them.? That's all I can say.? They leave everything perfect with cleaning. Communication between me and the employees are great.? It probably takes less than a hour.
Description of Work: I use Zerorez for carpet cleaning and they are the best.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Beverly M.
09/2017
4.0
carpet cleaners
+ -1 more
It was okay. After it had all been done I had some spots that had to be done and stuff, everything didn't come out. One person came out to do the cleaning. They were on time. After they cleaned the carpet they said to call them back if I had any problems. All the spots came back. I didn't call them back I just decided I'd never use them again.
Description of Work: They came to do some carpet cleaning about a year ago.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Oriental Rug Cleaning,
Upholstery Cleaning,
Air Duct Cleaning,
Auto Detailing,
Dryer Vent Cleaning,
Drain Cleaning,
Water & Smoke Damage
FAQ
Zerorez of Oklahoma City is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 8:00 AM - 1:00 PM
Zerorez of Oklahoma City accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Zerorez of Oklahoma City offers free project estimates.
Yes, Zerorez of Oklahoma City offers eco-friendly accreditations.
No, Zerorez of Oklahoma City does not offer a senior discount.
No, Zerorez of Oklahoma City does not offer emergency services.
No, Zerorez of Oklahoma City does not offer warranties.
Zerorez of Oklahoma City offers the following services: Commercial & residential carpet cleaning and restoration, carpet, upholstery, duct & surfaces/tile cleaning, water & smoke damage.