Ted troubleshot the system identified the likely causes and we agreed upon a plan. Since he didn't change any items he didn't charge for the call out. I was very impressed.
Description of Work: Had air in the water lines
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Linda B.
04/2016
5.0
water softeners, wells
+ 0 more
unknown
Description of Work: Replaced the motor on the well pump. They came and fixed the problem (we had no water) quickly and efficiently.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Dennis C.
12/2014
5.0
wells
+ -1 more
unknown
Description of Work: Put in new water pump. Provider provided us with some things to check that we might fix ourselves first and when that failed came out the next day (Saturday) and found a broken wire which he said he could fix for two hundred dollars or put in a new pump for eight hundred dollars. We elected to put in the new pump. He also allowed us to do part of the work ourselves and reduced the price. He was great.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$800
Mike J.
04/2013
5.0
wells
+ -1 more
This company needs a serious review..this is it! I built my home in 1993. Jenks put in the water well system and I didn't need ANY service until last year..nearly 20 years!! I needed a ballast tank at that time. Mine just wore out. I called, they were there, diagnosed, fixed..pronto. The service people were amazing as was the person that answered the phone on my initial call. Today, the pump gave out..20 years..not bad. 1:00 p.m... water out. I call. EXCELLENT phone experience. I was told to expect a call back. 5 minutes..call back..service people will be out in 40 minutes. Fantastic. They were. Tested every aspect..electronics, tank, pump and found the pump worn out. Pull the existing and replace. My water was on in about 3-4 hours. BUT...this work was done in a cold rain..hard work done right. When it was done, the service people (who left a warm home on call) were pleasant and professional. I left happy to have them at my back. If my system goes down..they are there, efficient and effective.
Description of Work: Replaced water pump and checked whole system.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
08/2006
2.0
wells
+ -1 more
We have used Jenks Water Well Drilling over a period of time and have always had ongoing problems. This last time we had them fix our well problem and the problem returned and we had a hard time getting them to return and hired a different company. We won't use them again.
Description of Work: We were having a problem with our water well. We contacted Jenks Water Well Drilling to fix the problem.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0
Yes, I recommend this pro
$200
Response from TED JENKS WATER WELL DRILLING
To the best of our knowledge we show no record of a call back to check this system. Summer time can be very busy and we are sometimes forced to triage our calls. For example out of water calls are given priority over a noise problem or air in the lines type call. We regret there was any type of problem but not knowing about it we were not able to fix the issue. If by some case the call was overlooked we sincerely appolijize.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Wells and Pumps,
Water Filtration and Softening
FAQ
TED JENKS WATER WELL DRILLING is currently rated 4.4 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
TED JENKS WATER WELL DRILLING accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, TED JENKS WATER WELL DRILLING does not offer free project estimates.
Yes, TED JENKS WATER WELL DRILLING offers eco-friendly accreditations.
No, TED JENKS WATER WELL DRILLING does not offer a senior discount.
No, TED JENKS WATER WELL DRILLING does not offer emergency services.
No, TED JENKS WATER WELL DRILLING does not offer warranties.
TED JENKS WATER WELL DRILLING offers the following services: WELLS & PUMPS, WATER SOFTENERS. Water well pumps, water well tanks, solar water pumps, hand pumps.