Prudhom Heating & Air Conditioning is a family owned and operated business. Carrier Factory Authorized Dealer and NATE certified technicians. We accept major credit cards and have financing available. Military and first responder discounts.
Business highlights
22 years of trusted experience
Emergency Services Offered
Services we offer
Maintenance agreements, new equipment installs, indoor air quality products, and new construction.
Great! On time, fair price, explained all to me, didn't ty to sell anything.
Description of Work: Inspect heater
Rating Category
Rating out of 5
Yes, I recommend this pro
Laquaita C.
10/2020
4.0
heating & air conditioning/hvac
+ -1 more
The estimate and scheduling went great, install seemed OK, until I was told my electric line going to unit had no power. Installer said he'd checked a breaker that was off by turning it on but nothing happened so he turned it back off. I assumed (like an idiot, without confirming for myself) that this was the breaker to my hot tub which is not in use. Called an electrician out next day and paid $175 to be told my breaker was off. Never felt so stupid. Flipped breaker on and since it was evening and I do not live in the house because it's being renovated, set unit on "cool only" mode and left. When I returned next day it was 97 degrees in the house. The high outside was around 70. I called first thing Monday morning and they got someone out by noon to fix it. This gentleman was great- polite and competent. He rewired everything and fixed some other things that had been done wrong. It has worked fine since. So, there was an initial screw up, but they were courteous and quick to repair it. Their customer service has been great. I'd use them again, tho I'd request to not have the same crew that installed this system. My house is old and a bit unusual, so maybe it was just something those guys hadn't run into before.
Description of Work: All New Heat/Air System
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,600
Response from Prudhom Heating and Air Conditioning LLC
[Member Name Removed] I want to apologize for the headache this has giving you. We would like to reimburse you for the amount you paid the electrician. Please contact our office and we will get this resolved. Thank you
Amy P.
08/2020
5.0
heating & air conditioning/hvac
+ -1 more
Everyone we worked with at Prudhom Heat & Air was courteous and professional. This family-owned business offered a good product at a fair price that met our needs perfectly. There was one small issue a few days after the installation but we called and they were back out within 30 minutes and had the problem resolved in less than an hour. We'll definitely use them for our future HVAC needs!
Description of Work: AC repair/replace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bob P.
05/2020
1.0
appliance repair
+ -1 more
No response.
Description of Work: A/c service
Rating Category
Rating out of 5
Response from Prudhom Heating and Air Conditioning LLC
Im sorry for your frustration but we are in Oklahoma and do not service Texas.
Jo J.
05/2018
5.0
heating & air conditioning/hvac
+ -1 more
Great! My AC went out on a fairly warm day and I knew all AC companies would be swamped. They got someone out the same day, he answered all my questions, was very professional and did a great job at a reasonable price. I would definitely hire them again and have already recommended them to some friends.
Description of Work: AC checked
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Rhonda S.
11/2017
5.0
heating & air conditioning/hvac
+ -1 more
I was very stressed calling someone out to take a look at my heating unit after hearing about so many horror stories of dishonesty and people being swindled out of there money. I got a referral from a co-worker and they were very positive about this company. I made an appointment and I am very glad I did. Eric my service tech within minutes of meeting him he eased my stress level and I felt comfortable right away. He was very friendly, respectful, explained everything in detail, answered my questions in a simple way that I was able to understand. I had such a good experience I will be using this company in the future and I would recommend them as a company of integrity.
Description of Work: My Heating Unit was putting out cold air instead of heat and the temperature was not regulating on the thermostat. Eric my service tech determined it was a heat flow issue which lead to the unit receiving false readings and it would shut down as a safety precaution. Eric did a wonderful job with determining and fixing the problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$152
Ernest P.
11/2017
5.0
heating & air conditioning/hvac
+ -1 more
Dustin, from Prudhom HVAC performed the work on our system. He did a fantastic job. Also, he installed 2 digital Carrier COR thermostats in our home (in only 1 hour) which will give us better environmental control and more efficient energy consumption. This company is professionally lead thinking about the customer first!
Description of Work: We needed our fall heating system check and service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Alvin G.
09/2017
5.0
heating & air conditioning/hvac
+ -1 more
Great. Emails reminding me to schedule. Emails confirming appointment Tech(Eric) was on time, did his job and was very professional. System works great and I am happy to be Prudhom customer..
Description of Work: Fall furnace/air handler tune-up.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David H.
06/2017
5.0
heating & air conditioning/hvac
+ -1 more
Dustin did a superb job, taking my outside unit apart and cleaning it better than anyone has ever done in my 22 years living in my house. He has been the most thorough of any air conditioning service tech I have ever had at my house. Utmost professional, knows his business and an ultimate pleasure to deal with. I highly recommend using Prudhom Air for your air conditioning needs.
Description of Work: Needed my air conditioner serviced for annual maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Renee J.
06/2017
5.0
heating & air conditioning/hvac
+ -1 more
They are great about explaining what they need to do and how to operate new products. They are responsive to your call for service and they are friendly and professional.
Description of Work: Prudhom has serviced existing HVAC units, installed a new HVAC unit, and installed programmable thermostats.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Alvin G.
06/2017
5.0
heating & air conditioning/hvac
+ -1 more
The crew did an exceptional job on the installation. Ernie Prudhom was very informed about the best carrier system for my home and helped me complete the ONG rebate form that will save me some additional money. Very happy with the system and the company.
Description of Work: Replaced my home HVAC system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tasha E.
04/2017
5.0
heating & air conditioning/hvac
+ -1 more
Absolutely wonderfully!
Description of Work: I have Dustin service two of my units, twice a year. He does a fantastic job cleaning & keeping them up and running. This was the first time he serviced these two specific units for me & one needed a new dual capacitor so he took care of that as well. I've used Dustin enough now that I trust him in my home when I am not there. He's trustworthy and caring of you & your property. It's great to know there are still genuine people out there, doing what's right!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$556.79
Kerry H.
03/2017
5.0
heating & air conditioning/hvac
+ -1 more
Awesome. Very courteous and professional.
Description of Work: Warranty work on hvac unit. Replaced thermostat.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Deedee B.
09/2016
5.0
heating & air conditioning/hvac
+ -1 more
Called Proudhom Heating & Air on referral from a friend. They got back to us. The same day & repair was made the for lowing day. Dustin was our technician and he was professional & polite.
Description of Work: A/C repair-replaced capacitor & added Frezon.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$424.7
David H.
08/2016
5.0
heating & air conditioning/hvac
+ -1 more
Dustin was prompt, very courteous & professional, explained everything & did a superb job. I would highly recommend this company to my neighbors.
Description of Work: Service call to diagnose faulty A/C. Dustin checked all the system & found out the capacitor was bad. System was 9 ½ years old. Works like new again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$184
Charlie H.
08/2016
5.0
heating & air conditioning/hvac
+ -1 more
Dustin was friendly & knowledgeable. He fixed the problem & didn't try to sell me what I didn't need! I'm a single woman & hate feeling like I'm being taken advantage of. I was very happy w/the service & price.
Description of Work: Air unit frozen : Thawed, added Freon, reassembled condensing unit, replaced 2 filters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$272
Patricia K.
07/2016
5.0
heating & air conditioning/hvac
+ -1 more
He came 10 min. early. Worked on air conditioner & replaced dirty filters.
Description of Work: Annual check up on air conditioner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$90
Anita D.
06/2016
5.0
heating & air conditioning/hvac
+ -1 more
Great. Dustin was great, he was very professional and knowledgeable. I really appreciate a honest company after dealing with a dishonest and unprofessional company for 8 yrs. Brought units new from [content removed] and nothing but problems since. Sending unlicensed people to install cost me more than it was work. Had the fire dept shut my heat off in middle of winter because [content removed] never has any inspect their work. We sat in a cold house for three day without heat. So glad to, have Prudhom taking care of our units now.
Description of Work: Replace capacitor checked unit and helped me with my thermostat.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Steve B.
06/2016
5.0
heating & air conditioning/hvac
+ -1 more
Dustin was right on time that he said he would be here. He was pleasant went right to work, opened unit and the capacitor was swollen, tested it, it was bad he replaced it with new one, checked the other unit both were working fine. Did work and left.
Description of Work: He replaced a capacitor on 1 of two air conditioners. He made sure both were working.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240.95
marlene K.
06/2016
5.0
heating & air conditioning/hvac, appliance repair
+ 0 more
.
Description of Work: Added refrigerant serviced.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$183
Steve B.
05/2016
5.0
heating & air conditioning/hvac
+ -1 more
Have used them for gears. They are prompt, courteous, well versed in what they do.
Description of Work: Serviced air conditioner for summer. Put in puron. Cleaned outside unit grills from inside out!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Brent W.
05/2016
5.0
heating & air conditioning/hvac
+ -1 more
Prudhom Heating and Air came to my house quickly & diagnosed the issue. They were prompt, honest, and respecters. They quickly made the Repair and were kind and courteous. After over a year of dealing with other A/C repair companies, Prudhom.
Description of Work: A/C repair including coil and blower replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,900
Kent D.
05/2016
5.0
heating & air conditioning/hvac
+ -1 more
Chris did service on old unit ½ ton unit which was not keeping up on hot days. Recalculated safe and determined we needed a 4 ton unit. Scheduled new appt for spring, showed up prompt with new unit and installed in one afternoon. House is freezing now. Ha!
Description of Work: Installed a new heating / cooling all-in-one unit (carrier) repaired and amended duct and vents.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Scott S.
05/2016
5.0
heating & air conditioning/hvac
+ -1 more
Excellent, he came out the same day I called and was done in 30 mins.
Description of Work: Diagnosed and repaired the AC unit. Replaced the capacitors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$232
David L.
04/2016
5.0
heating & air conditioning/hvac
+ -1 more
Arrived quickly and diagnosed the problem. The serviceman provided an estimate and returned when stated. He replaced the part in a timely fashion.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning
FAQ
Prudhom Heating and Air Conditioning LLC is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Prudhom Heating and Air Conditioning LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Prudhom Heating and Air Conditioning LLC offers free project estimates.
Yes, Prudhom Heating and Air Conditioning LLC offers eco-friendly accreditations.
No, Prudhom Heating and Air Conditioning LLC does not offer a senior discount.
Yes, Prudhom Heating and Air Conditioning LLC offers emergency services.
Yes, Prudhom Heating and Air Conditioning LLC offers warranties.
Prudhom Heating and Air Conditioning LLC offers the following services: Maintenance agreements, new equipment installs, indoor air quality products, and new construction.