With a touch of perfection I can take care of your Home Cosmetic needs. I have been making homes Pretty N Paint & Tile, Inc. through out the years as extra cash or as a hobby. I have recently ventured out on my own. I love what I am doing & I take pride in ever project I complete.
Business highlights
11 years of trusted experience
Services we offer
The services I offer are doing whatever it takes to turn a house into a home. Home Cosmetics is what I like to call it. I install/ repair doors, cabinets, vanities, broken glass in windows, baseboards, etc. etc. I specialize in Painting Exterior & Interior and Setting Tile. The only thing that I am incapable of doing is plumbing and electrical work.
The owner asked for 1/3 in advance and an advance payment of $850 was paid. Then no one was showing up. Suddenly three women came in and 2 had no knowledge of painting. One grabbed a paint bush and started painting in a back room without turning lights on or moving furniture, and was slapping paint around light switches, spilling paint on the light weight plastic which stuck to her bare feet and she couldn't walk around. The other one was putting masking tape on walls then got a light weight ladder, stuck one leg in the paint bucket and started trying to clean it up. I ask those 2 not to come back and the company owner, who had told me she was doing the work originally, was to continue. However, she went for 4 or 5 days at a time without coming, calling, or being able to be reached. She would show up for 3 hours and leave, everyday leaving a horrible mess and tracking trash and paint all over the house. She went another full week without coming or calling, and when she showed up I had to ask her to stop and repay me for the excess I had paid her. The house was left in a mess and another painter said all work had to be redone. Not one room was completed. However, she never repaid me at all.
Description of Work: Interior painting of 7 roorms and wall paper removal. Agreement on $2550 and to take about 7-10 days.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$850
Response from Pretty N Paint & Tile, Inc.
[Member Name Removed] you are one customer that never leaves my mind. I have wondered about your health, mind, move and bad divorce all turned out. I knew you were going through some bad times so that is why I overlooked some of your behavior at the time. Plus, I truly wished the best for you. I do apologize but I do believe our memories of the situation are quit different. First, I always collect 40% down from my total bid to cover all paint, materials, supplies and other expenses. I was working on another job when and you were going back and forth to [Member Information Removed] appts but I did not get the deposit until the day before I showed up along with the both of us signing the contract. Your are correct about my hired help. They were beginners which have worked for me one other time and never have worked for me again. I said I would do all the work myself but you asked me to try and get some help because you were going through a bad divorce and wanted to sale the house and move on. You stated to me all furniture and the wallpaper would be removed by your son before I arrived because you did not want to pay my company to have it done. When the 3 of us arrived none of it was completed and your son was not planning on being there until the next day. When he finally arrived he spent all day trying to remove the wallpaper from one small bathroom as I did complete painting the dinning room, entry and living room. I also, remember you telling me how amazing it looked and how great my work was. You were extremely excited and happy. The next day, I waited in your driveway for 2 hrs because you forgot to tell me about a Drs apt you son drove you too. He then was leaving to return home which, left me in helping you remove the wallpaper. I removed what he didn't finish plus two other bathrooms. As all this was being done you decide that you did not like the color that I painted on the walls. You did pick out the color and I had already purchased 8 gallons of paint to complete your home. So I was a bit confused on why you were so upset on having to purchase more paint and pay for additional labor. We both agreed that maybe we should just end the contract and let another painter come in to complete the work. I thought we left on agreeable terms because I would have done what ever I could to please you with out putting my own self out. I have to make a living myself and working for free does not pay my bills for me and my daughter. It really does upset me to know that you were this unhappy. I know I cant please everyone and each customer is a learning experience. Thank you for bringing all of this to my attention. I will use this review to only better my company. Thank you once again!
Kendal D.
06/2016
5.0
house painters, interior painters
+ 0 more
She did an amazing job. The work is perfect and the price was beyond reasonable. I would use her again in a second and I wouldn't actually consider using anybody else. I highly recommend Jeanette for your painting needs, inside or outside.
Description of Work: Jeanette painted my giant bedroom and my giant wall surrounding the pool area and around the drive for an amount well under any other quotes I received.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$925
Kendal D.
06/2016
5.0
interior painters
+ -1 more
Words cannot describe how good this young lady is with paint. She quoted the job and stuck to the price even though it was way more daunting than she expected. Did a perfect job. The work looks amazing. If you hire anybody else to do your paint job you have made a mistake. Hire Jeanette! A++++
Description of Work: Painted my master bedroom with wall starting at 8 ft rising up at other end at 24 ft. She painted my walls,ceilings ,chimney, baseboards. Did a fantastic job.
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Service Categories
Interior Painting,
Exterior Painting,
Wallpaper Removal,
Kitchen and Bath Remodeling,
Windows,
General Remodeling,
Flooring Sales and Installation,
Drywall,
Ceramic Tile
FAQ
Pretty N Paint & Tile, Inc. is currently rated 3.7 overall out of 5.
Monday: 9:30 AM - 6:30 PM
Tuesday: 9:30 AM - 6:30 PM
Wednesday: 9:30 AM - 6:30 PM
Thursday: 9:30 AM - 6:30 PM
Friday: 9:30 AM - 6:30 PM
Saturday: 10:00 AM - 8:00 PM
Pretty N Paint & Tile, Inc. accepts the following forms of payment: Check,PayPal
Yes, Pretty N Paint & Tile, Inc. offers free project estimates.
No, Pretty N Paint & Tile, Inc. does not offer eco-friendly accreditations.
Yes, Pretty N Paint & Tile, Inc. offers a 10% senior discount.
No, Pretty N Paint & Tile, Inc. does not offer emergency services.
Yes, Pretty N Paint & Tile, Inc. offers warranties.
Pretty N Paint & Tile, Inc. offers the following services: The services I offer are doing whatever it takes to turn a house into a home. Home Cosmetics is what I like to call it. I install/ repair doors, cabinets, vanities, broken glass in windows, baseboards, etc. etc. I specialize in Painting Exterior & Interior and Setting Tile. The only thing that I am incapable of doing is plumbing and electrical work.