Integrity Tile Cleaning, Inc.

The tiles had lifted and the grout had cracked. The guys lifted and re-glued and grouted the tiles without breaking any of the tiles. Then the entire floor was washed. Looks great and it saved me the cost of replacing the entire floor

Excellent work. They secured the loose tiles without breaking any of the tiles. good thing, because we don't have extra tiles. They also washed the tiles removing ground in dirt.

Very well. The difference it made was pretty eye opening, and the job was done in timely manner. Crew was very clean with their work.

Brad did an excellent job reparing missing sections of grout in my showers. They also steam cleaned the tile that now looks brand new. If the need arises I would use Integrity again, they will be the first call made.

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unknown

Very rude and arrogant. Never returned my call . Don't understand why people behave like this?

They were fine. It was really overpriced. They removed all the sediment and some mold in the grout. They were great and they were friendly. They just know tile, so I you are having a tile problem, then they would be the ones to come and take care of it. They were almost an hour late. I called somebody initially and then they referred me to the company that does the cleaning.

We were very impressed with every aspect of the experience, from the first time they came by to provide and estimate, showing up on time for the estimate as well as to do the job. We've dealt with a lot of contractors over the years, Integrity would be one of the best we've ever dealt with. Oh, and the important part... they did a fantastic job. Our slate floors are beautiful and they left without a trace that they had been here. Amazing.

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We were towards the end of our remodel, when we realized that the tile sub that our remodel company hired did not properly install the epoxy grout. We had visible residue and haze all over our newly installed porcelain tile (approx 1350 sq ft). The remodel company, the installer and a 3rd party tile sub all stated that the tile needed to be ripped up and re-installed. They all tried to repair it, but failed. Obviously this was a nightmare, as our remodel had been one mess after another (a review to soon come of the remodel company we used). Hearing that these construction professionals say this and knowing more things were likely going to be torn up in the process forced us to start researching on our own for any other potential option. We posted pictures and descriptions of our tile situation on two different national professional tile forums. Everyone kept telling us the same thing...do not rip up the tile, this can be fixed. We were instructed to find a "tile restoration specialist". After a little Googling we found Brad, the owner of Integrity Tile. Brad was the hero to our bad situation! We asked the area rep of the epoxy grout product we used to come out and assess our situation. The gentleman (epoxy rep) told us this was an error on the install and that he knew who Brad (Integrity Tile) was and has seen his work and felt that Brad could fix our current problem. Our remodel company was on the hook for the repair costs. The repair costs were less than a 1/3 of what the floor cost us...and much, much cheaper than what it would have cost to tear out and replace the floor and the potential damage that would have come with the demo/re-install of the floor. Brad was kind enough to explain to us how to fix an issue (unrelated to his work) that had come up after all his services were completed. We were prepared to pay him and he explained this issue could be addressed by us cheaply, and explained to us how to do this on our own. Brad's professionalism is to be highly commended! We wish more businesses took professionalism to heart. He communicates very well, explains the expectations of the final results and is punctual. Brad saved us from losing our mind from a demo of our porcelain tile! He was able to restore our tile to it's original state. We obviously wish we never required the assistance of a "tile restoration specialist", but because we found our self in that terrible situation, Brad was our hero and saved us time and alleviated a great deal of stress to us if we had to have that floor ripped up and re-installed. If in the future we have any other tile or grout issues, we will not hesitate to call Brad again!