Do NOT use Lola Allen!!! BEWARE!!!! Awful realtor!! Sneaky and goes behind your back to get herself more money! Stay away from this untrustworthy realtor!! You will pay!
Description of Work: Selling home
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Walter C.
11/2011
1.0
real estate agents
+ -1 more
After we had closed on the home listed by Churchill Brown (Rhonda Bratton - agent), we discovered that some material information had been omitted from the legally-required disclosure document the sellers provided to us. This document failed to disclose defects that, had we known about in advance, would have resulted in our not making an offer on the house. Ms. Bratton and her firm refused to become involved in any way in assisting to resolve this issue. In fact, Ms. Bratton told me she did not know how to contact the seller, which I found difficult to believe since the sellers had already moved to a new home in Yukon prior to even receiving our offer to purchase. While I realize that the agent works for the seller, I would have expected an honorable firm and its representative to work to resolve an issue like this, especially since they realized financial gain from purchase. With the assistance of an attorney, we ultimately received from the sellers a monetary settlement that helped to repair the defects.
Description of Work: Churchill Brown (Rhonda Bratton - agent) listed a home that I purchased in 2007.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
$20,000
Jeremy S.
08/2011
4.0
real estate agents
+ -1 more
I used them to list my house. They are easy to get a hold of. I think when it comes to price everyone charges the same.
Description of Work: I used Churchill-Brown & Assoc for real estate last Saturday.
Rating Category
Rating out of 5
quality
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Christy L.
08/2011
3.0
real estate agents
+ -1 more
Cathy worked with me to buy a home. I traveled from Dallas to Okc to look and it took maybe 5 or 6 trips for me to find a home I liked. For a realtor, she is ok. I drove 200+ miles and was always on time for our appointments. I can't say the same about Cathy. She was late for most appointments and she only needed to drive a few miles. I'm disappointed with her now because she has become totally non-responsive regarding a contractor she referred to me. She had him meet us at my house the day off the closing. Since I was from out of state, I relied on her endorsement / referral of this guy. I've held off for months hoping this guy would take care of all the things that were wrong. I talked to Cathy Riley on several occasions, but never led her to believe I was having problems. I wanted to trust this guy to make things right. But he didn't. Knowing what I know now, I wouldn't hire this guy to paint a fence. As long as Cathy Riley believed my experiences with Jason Adams were positive, she was available. But as soon as she learned there were problems and I was not happy - she quit being responsive. All it would take is a phone call.
Description of Work: Worked with realtor Cathy Riley. She did her job as realtor, but fault comes with her follow up. She referred a contractor to me who has done so much damage in my home. Cathy led me to believe he was licensed and insured to perform services. She also led me to believe she was interested in seeing what changes have taken place in the home she helped me buy. I guess now that she realizes that the contractor she referred was a bad referral and does below average remodel work, she refuses to return calls, emails, etc. As long as she believed it was a positive experience, she was happy to talk with me and return calls. Once she found out that the customer is not satisfied, she's non-communicative. Hopefully, she is not referring Jason Adams to anyone else to do work. This guy was licensed to spray for termites only. I believe she knew that up front and deceived me. I hired the guy based on her referral only. This realtor and company need to quit referring Jason Adams from Guthrie for remodel work to unsuspecting clients or homebuyers.
Rating Category
Rating out of 5
quality
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
$135,000
Weston H.
06/2011
5.0
real estate agents
+ -1 more
We had an extremely positive experience with Churchill-Brown, and our agent Lola Allen. I really couldn't recommend her more. We were moving to the Edmond area from out-of-state and had previously connected with a couple of other agents with other Realtors, however we were never happy with quality of service that we received. Through word of mouth, we found Lola Allen and the difference was immediate. She constantly went out of her way to work with us to find exactly what we wanted. She has an extraordinary knowledge of the ins and outs of Edmond, both from a technical standpoint and a personal perspective. Since we were moving from out-of-state, we had a tight time constraint to get things done; while most agents would put in their 9 to 5, Lola worked with us from sun-up to sun-down to make sure we found exactly what we wanted and refused to compromise until we found it. She was honest and forthright in all of her communication. If you're looking for the best agent in Edmond, she has to be considered near the top of your list.
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FAQ
CHURCHILL-BROWN & ASSOC is currently rated 2.8 overall out of 5.
CHURCHILL-BROWN & ASSOC accepts the following forms of payment: Check
No, CHURCHILL-BROWN & ASSOC does not offer free project estimates.
No, CHURCHILL-BROWN & ASSOC does not offer eco-friendly accreditations.
No, CHURCHILL-BROWN & ASSOC does not offer a senior discount.
No, CHURCHILL-BROWN & ASSOC does not offer emergency services.
No, CHURCHILL-BROWN & ASSOC does not offer warranties.