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Arrow Appliance Repair

Appliance Repair, Appliance Repair - Small

About us

We stand by our $60 Service Call. FREE with repair. We offer same day service ( in most cases) and typically repair is completed on the first trip.

Business highlights

22 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

All major brands including Lg, Samsung and many more Refrigerators, freezers, washers, dryers, garbage disposals, dishwashers & ice makers. Dryer vent cleaning.

Amenities

Warranties
Yes
Senior Discount

%10

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
PayPal

Photos of past projects

Reviews

4.9228 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
1%
3
3%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 228 reviews

Kane R.
01/2020
5.0
appliance repair
  + -1 more
Jarred diagnosed the issue and ordered the required part for the Frigidaire oven. Once he received the part came back to replace it about a week later. Great work performed and good service. I did have to call initially for the follow-up but since the part was delivered as schedule, they were waiting to reach out to me once received! Very professional and knows what to do! Will recommend and call back for any other issues! Thanks!
Description of Work: Replaced the door lock in the oven

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$238

Russell E.
11/2019
5.0
appliance repair
  + -1 more
Jason came out and checked the dryer and was honest with us about the repairs that would cost more than buying a new dryer. Will defiantly use Arrow in the future. Thanks for your help.
Description of Work: Dryer shutting off before clothes were dry.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Norman L.
05/2019
5.0
appliance repair
  + -1 more
Repairman was knowledgeable , efficient and went out of his way to find the part we needed that day and perform the service that day.
Description of Work: Dishwaser repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LARRY S.
01/2019
5.0
appliance repair
  + -1 more
Very fast response from the time I call to Jason's arrival. It took Jason all of five to ten minutes to diagnose my electric Kenmore's problem AND FIX IT!!!! Extremely affordable, very professional and just downright nice. Jason and Arrow Appliance Repair will have ALL my repair business!
Description of Work: My Kenmore dryer stopped working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kent M.
12/2018
5.0
appliance repair
  + -1 more
Our Samsung front-load washing machine would not drain or spin. I called Arrow Appliances, and was able to schedule the repair for the following day. The technician arrived earlier than promised, had the necessary part on his truck, and made the repair. I will hire again.
Description of Work: Washing machine repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$228

Mark C.
11/2018
5.0
appliance repair
  + -1 more
OUTSTANDING !!! Called to have them come take a look at a GE fridge where the in-door water dispenser stopped working. His reply, over the phone, gave what the problem was and how to fix it. Didn't charge me a penny; he was spot on; and I fixed it myself. That type of professionalism, knowledge and willingness to help an unknown customer deserves my hard earned respect. Thanks for being a true craftsman and professional.
Description of Work: GE Refrigerator Repair

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$0.01

jerry D.
11/2018
5.0
appliance repair
  + -1 more
Great service, punctual and very professional
Description of Work: Repaired washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daniel M.
10/2018
2.0
appliance repair
  + -1 more
Repairman came on time, was very professional, attempted to fix ice maker, but left off critical bar. Came back once notified and provided bar, but did not fix additional issue. Said he needed to find part and would get back to us "shortly." Never heard from him again, forced to use other company.
Description of Work: Ice maker fixed and other issue with line that needs to be replaced

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
5.0

$100

Response from Arrow Appliance Repair
I apologize that I did not get back with you sooner. As you were made aware of the fact that I have MS and was having a serious relapse. I have still not yet gotten back to work and I am personally our only tech that would be able to do that particular repair. Sorry you had to call another company. But this one is out of my hands.

Jeff H.
05/2018
5.0
appliance repair
  + -1 more
Jason called me before coming to my house and was able to help me troubleshoot the issue and saved me the service call. Unfortunately you rarely see such good customer service anymore. Most companies would have been more interested in getting my money than to provide this level of service.
Description of Work: Dishwasher was not getting water

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Charles L.
03/2018
5.0
appliance repair
  + -1 more
He answered my questions came promptly and replaced the parts that had been damaged and advised me to replace the microwave.
Description of Work: A power surge had damaged my Microwave, Refrigerator and washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$218

Brady S.
03/2018
5.0
appliance repair
  + -1 more
Great. They were able to repair the range and replaced the ice maker. They had all the parts and the price for everything was reasonable. They also gave good, solicited advice. Well worth it.
Description of Work: Refrigerator repair, range repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike V.
01/2018
5.0
appliance repair
  + -1 more
Old one came off and go'd in the trash. New one go'd on the dryer. Now dryer goes round and round with not any extra noise. Overall everything go'd real fine.
Description of Work: Changed idler arm on a Samsung dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Lance W.
12/2017
5.0
appliance repair
  + -1 more
Though we didn’t get the repair done, we were grateful for Jason’s kindness.
Description of Work: Needed a part replaced on dishwasher. Jason came by and new what the issue was, but since we have a Bosch, he said he would have to order. He called back a couple hours later and could get part and come back next day. We weren’t sure, though, we wanted the repair after estimate, as it might be better to get another model. I offered to pay the service call fee, but he refused to charges us, because he said, “I didn’t even have to open my toolbox.”

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$220

Allen B.
12/2017
5.0
appliance repair
  + -1 more
They showed up the next day, after calling. Diagnosed the problem and had to order a new valve for the dishwasher. After the part came in they showed back up and installed the part.
Description of Work: The dishwasher would run but without water.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bill W.
11/2017
3.0
appliance repair
  + -1 more
I had hand surgery the week before they came out. The wind caught my front door and twisted the frame. While they were there they were kind enough to remove 2 screws and replace them so the door would close. Bravo for their help!
Description of Work: Washer started leaking. Jason explain to me that the part might be $168. At that time I decided to get a new one. As I researched the new technology I realized that my old machine was the style I wanted. So they came out to diagnose the problem. They told me the basket was bad, it would tip and splash water out the back and needed replacement, for sure. They told me about a Roper machine, much like what I had. Service charge was $60. I said I got them off Angie's List so it dropped to $50. I advertised the machine on Craigslist and a man came out to buy it for parts. He was appliance repairman he looked at my machine and said all it needs a new spring on the basket. He put one on, I paid him $30 and it has not leaked since. I called to tell them about the spring fix and the did not return my call.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$50

Julie R.
11/2017
5.0
appliance repair
  + -1 more
Excellent- replaced in 5 min. Jason was early to our appointment time which was great and he knew with in one minute what needed to be replaced. A little too pricey for the service call and part but yet it beats buying a whole new washer.
Description of Work: Lid switch replaced on washer

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lois H.
11/2017
5.0
appliance repair
  + -1 more
The representative said that the problem was a board and that we should just buy a new dishwasher rather than spend the money for a new board. The dishwasher was 11 years old.
Description of Work: Dishwasher quit working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Carole C.
08/2017
5.0
appliance repair
  + -1 more
Excellent, professional yet friendly
Description of Work: Fridge repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Patrick M.
08/2017
5.0
appliance repair, small appliance repair
  + 0 more
The service man responded the same day I called, which was fortunate for both of us. I explained the condition and situation of the appliance and that I preferred replace rather than repair the unit. In the past, other service providers have taken short cuts and insisted that I was "good to go," in order to turn a fast buck. The installation was fast and "painless" and I was satisfied with the charges. For those who wish to maintain a resource to repair small appliances, this provider is an excellent choice.
Description of Work: Replacement of kitchen garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Gaye R.
08/2017
5.0
appliance repair
  + -1 more
The man did a Wonderful job in repairing my washer.
Description of Work: washer repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Dena W.
08/2017
5.0
appliance repair
  + -1 more
Work was performed promptly and we have had no further problems
Description of Work: Refrigerator water valve

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$168

David T.
07/2017
5.0
appliance repair
  + -1 more
The tech came out, got part numbers, ordered parts and was back in two days to install.
Description of Work: Replaced ice maker in Whirlpool fridge and new motor in Kitchen-Aid dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$575

Dwight C.
07/2017
5.0
appliance repair
  + -1 more
I called on Thursday, Shane made the appointment for Friday morning, arrived 10 minutes early, fixed a problem with a part on the ice maker and a bent piece of metal (part of the drain) that a previous repairman had caused, and was done in about 20 minutes. Works great now, no leaking water. Shane was very knowledgeable, courteous, thorough and fast. I couldn't tell a repairman had been in the house. I HIGHLY recommend Arrow Appliance Repair!
Description of Work: My refrigerator was leaking water inside the lower compartment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$78

Margaret R.
06/2017
5.0
appliance repair
  + -1 more
Everything he did was great. He was very good, very competent. He came back very quickly. He got the part and came back. Everything was very good. I have no complaints; I was very impressed with their quality of service. The young man was very nice, he showed me what was wrong. It was painless.
Description of Work: They worked on an oven.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$408

ROB H.
06/2017
5.0
appliance repair
  + -1 more
Arrow's technician, Jason, arrived on time, diagnosed the problem in minutes. Explained what needed to be done. He didn't have all the parts, so he went to check on availability. He called back in 30 minutes to set up a time for the next day. The next day he arrived on time, had all the parts he needed, and completed the job in about 15 minutes. In addition to the repair, they guarantee their work for 1 year, so in the unlikely event it happens again, they will come out and replace it for free. This is the second time I have used Arrow, and I will be sure to use them for all my appliance repairs in the future.
Description of Work: Dishwasher fill valve went bad, washer wouldn't fill.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$204

Contact information

2924 Saint Fergus Dr, Edmond, OK 73034

http://www.appliancerepairedmond.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

Arrow Appliance Repair is currently rated 4.9 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Arrow Appliance Repair accepts the following forms of payment: Check,CreditCard,PayPal
No, Arrow Appliance Repair does not offer free project estimates.
No, Arrow Appliance Repair does not offer eco-friendly accreditations.
No, Arrow Appliance Repair does not offer a senior discount.
Yes, Arrow Appliance Repair offers emergency services.
Yes, Arrow Appliance Repair offers warranties.
Arrow Appliance Repair offers the following services: All major brands including Lg, Samsung and many more Refrigerators, freezers, washers, dryers, garbage disposals, dishwashers & ice makers. Dryer vent cleaning.

Contact information

2924 Saint Fergus Dr, Edmond, OK 73034

http://www.appliancerepairedmond.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM