I have yet to recieve a bill from them for the first intial visit...and will let you know if they in fact try to charge me for that. I would not recommend anyone that actually wants something repaired to call Freemans.....because they may or may not appliace repaired,. But I can say that you can not depend on them to be honest with you.
Description of Work: Freemans repair man came to look at a dishwasher and told me it needed a washer motor. I was told that they would call me that afternoon and let me know that the washer motor was ordered and to tell me if the dishwasher was still under warranty. They never called, so I called them. They said the part had been ordered and would be here in a few days and they would call to let me know when they would be coming to put in the new motor. They never called. I waited 2 weeks and called them back. I was then told they were waiting on a hose (which is the first I had heard of it needing a hose) and it should be in that afternoon. Once again.... I never heard a word from them. I waited a few more days and my husband called, they also told him they were waiting on a hose and it should be there that day or the next. Once again we never heard back from them. So, after waiting for over a month on a part that we are not sure we even needed, I called another appliance repair business.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Beverly M.
07/2012
2.0
appliance repair
+ -1 more
I was not happy with their service or their lack of cominication.
Description of Work: My dryer was shutting off in mid-cycle. I took it to them, and didn't hear anything from them for a week. I finally called them back, and was told the dryer was working fine for them, but they replaced a part that might cause the problem. I picked it up, and after hooking it back up .. it ran about seven minutes and stopped. They said I could bring it back and they would not charge me another shop fee. No thanks.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
4.0
responsiveness
2.0
$40
Mike M.
06/2012
5.0
heating & air conditioning/hvac, appliance repair
+ 0 more
I too my washer in and two days later I picked it up. It's worked great ever since.
Description of Work: Bought a front load washer a few years ago and it started making a roaring noise. They had it fixed in a couple of days like new.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Lesley-anne N.
03/2012
5.0
appliance repair
+ -1 more
Bought a dishwasher a couple of years ago from them with the extended warranty. We called them b/c the dishwasher began making loud noises and they said to contact the warranty company and then they would come out. We filed all paperwork and received a call today from them telling us that they were having to refuse to service our dishwasher b/c the warranty company only wants to pay them $140 and if it is the control panel it would be much more. I asked them if they would at least come out and look at it and see whant was wrong first b/c the dishwasher still works great it is just making loud noises, I was told no and that they would no longer be working with the extended warranty company and I would have to find someone else. This is frustating, we paid over $800 just for the dishwasher and more for the extended warranty that they suggested, and now they are just leaving us out in the rain like this. I understand that they may no make enough, but at least come see if it can be fixed for that price. I will be using A-1 appliance from now on.
Description of Work: no services were performed b/c they refused to stand behind the extended warranty they sold us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
$900
Linda M.
02/2012
5.0
heating & air conditioning/hvac
+ -1 more
I called them because I bought the air-conditioner from them. I would use them again in the future.
Description of Work: Freeman's Appliance/Maytag Service Center replaced the thermostat on the air-conditioner in my son's room about a month ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Ricky M.
02/2012
5.0
appliance repair
+ -1 more
Anytime you call them they will fit you in as quickly as they can. They are professional and do a very good job. If they do not have the parts, they will order it in for you. We buy all of our appliances through them. The service is great. They take care of their customers. They will not take advantage of people and they give you a good price on the service that they give.
Description of Work: FREEMAN APPLIANCE INC serviced our appliance.
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Service Categories
Appliance Repair,
Heating and Air Conditioning
FAQ
Freeman Appliances INC is currently rated 4.1 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 3:00 PM
Freeman Appliances INC accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
No, Freeman Appliances INC does not offer free project estimates.
No, Freeman Appliances INC does not offer eco-friendly accreditations.
No, Freeman Appliances INC does not offer a senior discount.
No, Freeman Appliances INC does not offer emergency services.
No, Freeman Appliances INC does not offer warranties.
Freeman Appliances INC offers the following services: Sales and repair of home appliances.