I wouldn't recommend them to anybody, as I wasn't happy with their job. My experience with them was okay, but the communication wasn't very good. They came out first and gave a very competitive bid. I called them a couple of times to see when they would come out after picking up the concrete that we wanted. They showed up without even informing us and they were there for a couple of days. They put some sealant down on the final day and the sealant was ruined, as it rained. I paid them even though the work wasn't complete. So, they had to come out to finish the work, but I never knew as to when they would come out. I would not use their services in the future.
Description of Work: I had a patio laid by ACS Design - Artistic Concrete Solutions about 3 or 4 weeks ago.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
$5,000
Response from ACS Design - Artistic Concrete Solutions
Mr [Member name removed], I am responding to your review and members Comments after my reviewing of ACS Design Company account on Angie's List. I have never given an estimate, contract or any business in the city of Overland Park area or have done any business in the state of Kansas ever. I am sorry you had any problems with the contactor you hired in Kansas. I am a business in Oklahoma and I only do business in Tulsa and the surrounding area of Tulsa, OK. I am deaply sorry for your other than excellent customer service, communication, follow-up and job completion. I do 90% of my business by repeat referral business. If you could please contact Angie's List and notify them that you made an incorrect reference to my company- ACS Design LLC- Artistic Concrete Solutions. If you, Angie's List or anyone else has questions, concerns regarding my ethics, character, customer satisfaction, workmanship, artistic creativity please make it known to my by via email or phone. My personal and business credibility means the utmost to me. I can be contacted at 918-671-5858 regarding this Review Response and grading. Thank you Angie's List for allowing a business owner to respond to a good or negative Response to a customer. Sincerely, Bret Oestreich Owner and Operator of ACS Design.
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Service Categories
Concrete Pouring and Repair,
Decorative Concrete,
Concrete Driveways,
Countertops and Backsplashes
FAQ
ACS Design - Artistic Concrete Solutions is currently rated 4 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
ACS Design - Artistic Concrete Solutions accepts the following forms of payment: Check,Visa