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GROUT SERVICE

Ceramic Tile, Floor Cleaning and Waxing

About us

We are insured for your protection. We offer an outstanding service to our customers and take pride in our work.

Business highlights

23 years of trusted experience

Services we offer

TILE & GROUT RESTORATION INCLUDING SHOWERS, TUBS, COUNTERTOPS, & FLOORS, GROUT AND TILE CLEANING, CHANGE GROUT COLOR, REGROUT AND WALL REPAIR.

Services we don't offer

TILE SETTING. TUB OR SINK REGLAZING.

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.611 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
64%
4
18%
3
18%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
5.0
punctuality
4.9
Showing 1-11 of 11 reviews

Amy P.
08/2020
5.0
ceramic tile
  + -1 more
Excellent! Travis (owner) and Shane were prompt, professional, and courteous. They were able to repair and replace broken tiles, clean and replace worn out grout for a fair price. The shower looks fantastic! They cleaned up when they were finished too, no mess for us to deal with. We'll definitely use them again for our other bathromm!
Description of Work: Shower tile repaired, grout cleaned/replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tracy T.
06/2020
3.0
ceramic tile
  + -1 more
The quote was ambiguous and that’s my fault. I guess the job was performed however I personally believe the cost for the work performed was ridiculous! The shower was cleaned, minimal grout installed/replaced and a grout sealer applied. This for $900 was ridiculous. The work took approximately 3 hours at most. The remaining time the contractor had a dryer blowing and he sat in his van. I was expecting a lot more grout removal and new grout installed.
Description of Work: Shower tile needed repaired
Rating CategoryRating out of 5

Response from GROUT SERVICE
Thanks for the feedback. The job was a full day. We removed and regrouted all corners, floor perimeter and any and all cracked and missing grout. We did multiple cleaning to get off all the soap scum and mildew. Then we let the air dryers completely dry out the shower and grout before we apply the color seal on all the wall grout. We do this type of work on a daily basis and have our process down to be very productive and timely. Typically we our customers are pleased on how productive we are. Color seal is more than just a sealant. It is a restorative approach and not a clear sealant. The color you chose was an exact match to the existing color of your grout, therefore, you weren’t able to see a huge transformation like most customers do with the color seal. The amount of time it takes to dry was extensive due to how wet your shower floor was. We try very hard to make our customers happy and surely don’t like that you feel this way. We asked if we could come back and do more work above what was estimated to go above and beyond but it was refused. We feel you got an excellent seal and great work completed on your shower to restore it to a great working shower again. I think you’ll enjoy how much easier it is to maintain once you start using it again after the cure time, especially with the color seal. If there is anything we can do our offer still stands. Thanks!

Rick N.
01/2018
5.0
ceramic tile, floor cleaning
  + 0 more
Meticulous work, beautiful result! We called Travis during the holiday season, he promised to call us back and did--an important first impression. He provided a quick and very reasonable quote for grout repairs, cleaning, color change, and sealing. Travis and Shane have a great eye for color and selected a perfect complimentary color for the look we wanted to achieve. They did a beautiful job of cleaning, re-coloring and sealing the grout and granite in our home. They went out of their way to ensure that everything was done perfectly and to our satisfaction. We couldn't have asked for nicer or more professional people to work with, a better result, or a more reasonable price. If and when we need additional work, they'll be the first company we call! Highly recommend Grout Service over a franchise company.
Description of Work: Sealing of tile, granite counter tops and grout coloring and sealing

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from GROUT SERVICE
Thank you so much for the great feedback! We try our best on each and every job to get the results of our expectations and more importantly, our customers expectations!

DENNIS K.
02/2017
5.0
ceramic tile
  + -1 more
Entire job went extremely well. Travis came to the house to evaluate the job and discuss various solutions with potential costs associated with each. The fix (new tile over existing floor) was completed in about 4 hours including complete cleanup. The result is an amazingly beautiful new floor. Travis made the total project completely effortless for me and my wife. He showed up right on time for both the evaluation and the half day of work with Cody and completed the project without interfering in any way with our daily routine. They were both very professional and courteous and we strongly recommend GROUT SERVICE for any kind of tile repair, replacement or grout work.
Description of Work: Replace ceramic tile in shower floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$510

Margie S.
08/2015
4.0
ceramic tile
  + -1 more
unknown
Description of Work: Did grout on glass block outside window and caulked spots in shower.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0


Response from GROUT SERVICE
We appreciate all reviews but we do not have any records of this job, address or customer name in our records. We also looked up the job we did on August 11, 2015, which was a small floor clean/seal in the Village. We don't actually do any work on glass block, unless it is inside the house or connected to a shower. This may be a different company. Travis Taylor. President/Operator Grout Service 405.226.5368 www.groutservice.com

Frank W.
02/2015
5.0
ceramic tile
  + -1 more
I set up an appointment with Travis in November of 2014 but couldn't get him out here until January due to a remodel being done to my house. Travis was patient and didn't continually harass me about coming out. I can't believe the difference the clean and grout color and seal change made. The floors look brand new. The price was definitely reasonable. It cost less than $2100.00 for almost the entire house...about 2400 square feet . It took about a day and I was able to walk on the floors that afternoon. I highly recommend.
Description of Work: Cleaned tile and grout, changed grout color then sealed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,062.5

Robert H.
12/2014
5.0
floor cleaning
  + -1 more
Initial contact was through Angie's List. After that contact was primarily through email and phone. The job was quickly arranged and work completed in a timely and efficient manner. When we wanted something done a bit differently, that was done within a couple of days. No hurry up and wait. Everything was smooth and professional.
Description of Work: Steam cleaned the floor. Repaired a few spots where the brick pavers in the kitchen had come loose, installed some where there had been repairs done behind the refrigerator and added some to the floor behind the oven. It's an old floor and still looks it, but it hasn't looked this clean in a long time. We'll do this again. It's well worth it. I had to say the service was $0 because I honestly do not recall what it cost and cannot at this moment come up with the receipt. It was a few hundred. I'll update when I find it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tim P.
11/2013
4.0
ceramic tile
  + -1 more
They were professional. I thought the price was very high for what they were going to do, but in the end, their cleaning method did remove hard water buildup that we had not been able to remove ourselves for several years. The end result was better than I expected.
Description of Work: Cleaned grout on shower floor and shower walls

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$300

Kathy O.
04/2012
5.0
ceramic tile
  + -1 more
I called Travis Taylor, the owner of Grout Service and left a message. He called me back the next day and we set up a time for him to come over and give us an estimate. We went over everything we wanted, and he made a few suggestions. We felt his price was reasonable and contracted him to do the job. Travis and his employee came over exactly when he said they would, and kept me informed every step of the way to make sure I liked it. They were both really nice and professional and I would definitely use them again and recommed them to everyone.
Description of Work: Shower Stall: They removed old grout, cleaned, regrouted and sealed the tile in our shower, plus switched pivot on shower door so it would open on the opposite side. Tub Surround: Removed all grout joints, repaired tile near faucet, cleaned, regrouted, and sealed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,485

Jonathan S.
07/2010
3.0
ceramic tile
  + -1 more
The quote was for $300. The tile was a small one; about 3 inches in measurement. They never came out. I spoke to them on the phone. I ended up getting someone else, who did the work for $68. I thought this company was professional, but I will not use them again in the future, unless they give me a reasonable estimate.
Description of Work: I got a quote from Grout Service, a year ago to replace a tile on my bathroom floor.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
5.0

$300

Anita and Carl B.
07/2007
5.0
ceramic tile
  + -1 more
Before we had yellow, moldy, gunky grout and caulking in our tub and shower area - now it is pristine white with brand new grout! Initially we wanted to re-tile the walls surrounding our tub, but did not have money to do it. We decided to try Grout Service and we are happy with the outcome. Randy and his son were very professional, far fast and fair with their charge. I would highly recommend Grout Service if you would like to re-vive your tiled shower stall!
Description of Work: Randy cleaned and revived our tiled tub and shower area by stripping away old grout and caulking. He re-grouted the entire area and even matched and replaced six tiles around the tub faucet and handles. The job took about 5-6 hours total.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$390

Response from GROUT SERVICE
THANK YOU SO MUCH FOR THE KIND WORDS. IT IS DEEPLY APPRECIATED. I WILL PASS ON THE SENTIMENTS TO MY SON.

    Contact information

    unknown, Choctaw, OK 73020

    www.groutservice.com

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Ceramic Tile,
    Floor Cleaning and Waxing

    FAQ

    GROUT SERVICE is currently rated 4.6 overall out of 5.
    GROUT SERVICE accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, GROUT SERVICE offers free project estimates.
    No, GROUT SERVICE does not offer eco-friendly accreditations.
    No, GROUT SERVICE does not offer a senior discount.
    No, GROUT SERVICE does not offer emergency services.
    No, GROUT SERVICE does not offer warranties.
    GROUT SERVICE offers the following services: TILE & GROUT RESTORATION INCLUDING SHOWERS, TUBS, COUNTERTOPS, & FLOORS, GROUT AND TILE CLEANING, CHANGE GROUT COLOR, REGROUT AND WALL REPAIR.
    TILE SETTING. TUB OR SINK REGLAZING.

    Contact information

    unknown, Choctaw, OK 73020

    www.groutservice.com