Patterson Painting & Decorating

They were conscientious and the quote was for interior painting. Their professionalism was very good. The bid was fair and they kept me informed. They reason why I did not go with them was because of my insurance.

?Nothing but delays, excuses and lies!? We hired Patterson Painting and decorating on September 7, 2014 to paint our house. They promised us that we were ?up next? on their list of projects and would get us completed in a short period of time. The first sign that we should have expected trouble came when they didn?t even show up to power wash the house until 10 days later on September 17. But they did power wash, and on that day we paid them a $500 deposit on our job. They cashed the check the very next day. After that, dealing with Patterson Painting & Decorating became an absolute nightmare. Several times a week for the next few weeks, we would call them (they HARDLY EVER called us, we had to contact them) and they would tell us that they would have a full contingent of painters at our house to do the job as soon as they finished another job across town. When they finally returned our phone calls, we?d get voice mails promising that we were up next and they?d be out to us the coming week. (I still have a voice mail from them on October 1 promising that they would get our job done the following week. It never happened.) All they did was send an inexperienced kid (who admitted he?d been working in the business for only three months) over to our house, unsupervised and unobserved by them, to caulk our house. With much respect to the young man, you could tell he had only been working on houses for three months. His work was not the highest quality. All through October, we got lots of excuses about why they hadn?t done the work yet, and a lot of promises that they?d do the work ?next week.? It never happened; all those promises were broken or false promises. As late October neared, we began airing our frustrations to them more frequently, and as we did it took them longer and longer to return our calls. When we pointed out that we?d hired a contractor to build a deck for us ? after we?d hired them ? and waited a month for the permits to be pulled, and that the contractor was ready to start ourdeck, they FINALLY came out to the house in order to paint the part that would be out of reach while the deck was being built. Their work was shoddy ? there is overspray all over my backyard fence and on my windows. And then they completely disappeared. At the end of October, I tried to fire them. They were full of excuses and said that ?in hindsight, we should have done you first? before other jobs they?d taken on. These other jobs became, in their words, more and more complicated and prevented them My husband tried to give them another chance, only because it was now the beginning of November and we were out of time to find other painters. He told them that if they showed up on Friday November 7, they could still have the job. They blew us off and never showed up. When we talked to them that night, they PROMISED they?d be to our house on Sunday November 9, telling us that ?we got nowhere else to be.? Sunday came and went and they STILL never showed up. At that point, my husband called them and fired them and asked them to return the portion of our deposit that hadn?t been spent on paint and the caulking work, and to give us the paint our money had allegedly paid for. They admitted that about $260 had been spent and that the balance was about $240. And then? they just stopped taking our calls. We have called every day the week of November 10. They have yet to answer the phone or return our messages at any point in the past week. Despite the fact that they left two ladders laying in our yard and that they owe us $240, they cannot be bothered to answer the phone or call us back. At this point, it looks like we are going to have to take them to small claims court in order to get our money back. And worst of all, our house remains unpainted, and we?reentering winter with several areas on the house where the kid pulled the existing caulk out and then didn?t replace it. In our experience, Patterson Painting and Decorating don?t do the job they say they?re going to do. They are full of excuses and outright lies about doing the job, and they have at this point pretty much stolen our deposit. In fact, if they can even be bothered to respond to this review, I am sure they will be full of excuses, mischaracterizations and stretches of the truth about our job. They?re not capable of anything else. In our experience, the little bit of work that they did wasn?t very good, and they avoided a lot more work than they actually did. If you?re looking for someone to take your money, lie to you and make lots of excuses at you, Patterson Painting and Decorating are for you. But if you actually want any work done, you should look somewhere else.

The service went very well. A crew of 4 came out and completed the job in 2 days. They did a fine job and were efficient. They provided a great service and did a nice job with the cleanup afterwards. Scheduling was very easy.

Great! We started the project late so it got about half done before full blown winter came. Some days they would plan to work and then the weather would end up not cooperating. Either way, the job finally got finished and my house looks fantastic, its like a whole new place.

Bill & Anna Patterson are very nice to work with, they helped me with color selections and I am very happy with the results. Bill pays very close attention to detail and his work is excellent. He is very intent on seeing that the job is done right and the customer is satisfied. They happened to have a cancellation and were able to work me in within a few days and gave me a break in the price to fit my budget. I have already arranged for him to do more work for me, hang ceiling fans and new light fixtures. We have also talked about painting the rest of the interior and some other repairs.

This job went quite well...Bill deserves an A+++++ on everything....he is all about the customer and making sure the customer is satisfied??? I would very defenitely use him again in any situation where I needed a paint contractor....you can't go wrong in any way by hiring him to do a great job

If I could give Patterson Painting an A++ I would in a heartbeat. I called to get an estimate on the work I needed done. When it came time for the estimate visit, Bill showed up on time and gave us a very reasonable estimate. Other places we had gotten bids from was anywhere from $250-$450 higher and would take probably two days to complete the work. The scheduled day for the work to be performed arrived and Bill and Mike showed up and immediately went to work. They moved a couple of pieces of furniture that I couldn't, laid plastic over my kitchen and bathroom floors, and started the repair work. I wanted to keep the same color in both the bathroom and kitchen area and the paint was matched perfectly. The work was started at approximately 10:00 a.m. and completed around 3:00 p.m. Everything was picked up, cleaned up and not one drop of paint left behind. Both Bill and Mike were as professional as they could be and did not waste time chitchatting. Would I recommend Patterson Painting? Without a doubt! You will not go wrong by choosing this company. And let me add, if a time needed to be changed, I received a call ahead of time so that I wasn't left just sitting there. This is a small but top-notch organization. Give them a call. You won't be sorry!

Bill did an outstanding paint job! No messes left after job complete. After job was done and he'd been paid, He even came back to apply another coat of paint on ceiling when I asked! His wife Anna calls to update when he will arrive and to see if I was satisfied.

Let me first start by saying that I picked a terrible time of the year to have the exterior of my house painted. I had started the process a couple of months earlier and waited on another company to give me an estimate. After 6-8 weeks of waiting and still no response, I began searching on Angie's List. I was looking for a company that could address all of my needs including repairing wood rot, replacing soffits and fascia boards, the re-roofing of the patio and painting. I called several companies I had found whose ads indicated that they could do that but nobody other than Patterson really could do everything I needed. I was able to get estimates from various companies for various parts but nobody could do it all except Patterson. Taking all of the other companies estimates for the various parts and adding them together, Patterson completed all for approximately $600 below the other companies and I didn't have to coordinate with three different companies. I received their estimate on 11/10/13 approximately 2-3 days after I requested it. I was having difficulty choosing a color so the owner and his wife came by, painted a few areas with different colors and helped me pick the color. They began work about a week later. There were some delays in the beginning for things that are typical for this type of service (their truck was in the shop and they had a painter quit) and then the weather hit. The work was completed on 12/28/13. Every time there was a delay, Anna was good to call me and explain why and when they expected to be back out. I feel like all delays were completely reasonable in both circumstance and length of time. I feel like they really went above and beyond in a couple of areas. I had told Bill Patterson that if he couldn't get the painting done before I put up my Christmas lights (I never miss putting up my lights) that I would paint those fascia boards myself after I took the lights down. Because of the weather, those boards couldn't be painted and I went ahead and put up my lights. When the weather cleared and they came back out, they took the lights down, painted the boards and put them back up. I also feel like they went above and beyond just in taking on my house. I have a very steep roof line on a larger two story house and they really didn't even bat an eye at the challenge. After the job was completed, they had me walk around the outside with the painter and point out any places where I had concerns and then addressed them prior to leaving my property. Prior to leaving the final time, they raked my yard to make sure that they had removed all debris. I feel like they completed the work in a timely manner given the circumstances and did a great job. Obviously the longevity of the work will not be know until later but they guarantee their work and as of now, I haven't noticed any errors or had any concerns regarding the quality of their work. The final price was higher than the original estimate but it is because the back patio had more damage than what we had originally thought. I felt the additional cost was very reasonable for the additional work. In short, I would have no concerns at all about hiring this company in the future and they were able to do everything I was looking for where no other company could. They did it in a timely manner, with good quality and for a reasonable price.

Overall good service and good at contacting me with any problems or updates. They didn't do the best job of estimating materials cost so I had to pay about 10% more than we agreed upon upfront. They are a small shop so they don't have wiggle room for error on their tangible expenses. It took them several days longer to start and finish the job but they did help me out on short notice. I would overall recommend them to a friend. Let me be clear that they were very good to work with and I would recommend them to anyone that needs interior painting done. They covered all the extra labor from the additional rooms and helped me out in a pinch. I strongly recommend you have them bid your job. I still leave punctuality at a "B" as they missed showing up for the original bid appointment but made it on the next scheduled meet. They started a few days later than they initially said and that is likely because they were fitting me in on short notice after another job they were doing out of town. They also worked with me to get insurance coverage to match my desires.

As I said before, they are friendly, professional, and Bill guarantees the work.

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The work turned out great! What I liked most about them is their reliability. I dealt closely with Anna Patterson. They completed the job in less than a week and cleaned up well after themselves. If you need any painting done, I highly recommend you call Patterson Painting and save yourself a lot of time and headache.

I am very impressed with Mike and Bill! They are dependable and pay close attention to detail. I wish I could post before and after pictures of the exterior of my house. You would be amazed. They did a FABULOUS job! I definitely highly recommend Patterson Painting with no reservations. They are starting to paint the complete interior, including doors and cabinets. I can't wait to see their finished work!

Initial contact via email was on 9 August. We scheduled a walk through for 3:00 on Saturday 17 August to explain all the areas I wanted painted and what repairs I was requesting. Bill was delayed, but his wife called about an hour before the appointment time to ask me if it was alright if they came an hour or two later. She explained they had a rush job they needed to complete. The delay was alright with me as I had things to do and wasn't inconvenienced by the delay. Patterson's itemized quote was emailed to me on Monday, 19 August with price break down and description of each area we had discussed. This was wonderful in case I only wanted to do a portion of the work performed if things came in over my budget. Also, I already had a quote from another company broken down similarly which made it easy to compare prices. These break downs by job or room would allow me to use more than one contractor if pricing had been an issue. After comparing the 2 quotes, I chose Patterson Painting. Both quotes pricing included the paint which was purchased by contractor unless he was touching up a small area and I had existing paint. Bill uses mostly Sherwin Williams as he prefers it due their durability and coverage. Bill had some available time before his next job, so we were able to start quickly. On the 20th I made a down payment (approximately 1/4 of the quote) for supplies. He began painting and repairs the next day. Sometimes it was only Bill and occasionally he had a helper. Both were great painters, cleaned up daily, were quiet and hardly knew they were in the house. I loved the fact that the paint had NO odor too! When about 3/4 of the work was completed satisfactorily, I submitted another payment of about 1/2 the quoted total. The final payment was made today when work was completed. I had, as often happens, found 2-3 things additional to be painted and again, Bill was at or under my previous quotes. My only "negative" comment is that when he was not able to come as scheduled, we were not always notified right away. Do not be misled by the company name. Patterson Painting can do much more than paint. Bill is a handy man who can also fix many other things (woodwork, sheet rock, tile, etc.). He was helpful to get me contacts for complete destruction and replacement of my small cracked concrete porch and a seam repair of my generic Corian countertop. We had several full days of work, but not necessarily all sequential due to either his other commitments or mine. I was not in a big hurry, so it was okay with me. I will be contacting him again soon to quote some more work including painting my garage and replacing some kitchen and bathroom tile.

Very disappointed in service after the checks were written. Will not be recommending Patterson Painting to anyone. 7/17/2013: Tiles that were not level have been replaced.

They matched the existing paint, which my wife wanted, perfectly and caused no problems on site while painting.

I called the company to get a quote to paint the exterior of our house after seeing their ad with a coupon for a discount towards the cost of work in the paper. The painter came out within the week and gave me two estimates - the first was for just the siding and window trim, the second for the entire paintable exterior. My husband and I thought his price was reasonable enough to go with the latter. The company only asked for $800 up front to pay for materials with the balance due upon completion of the work. The painters used a very good quality paint (Sherwinn-Williams, 25 year warranty) and were really patient while I picked colors and then changed my mind a couple of times after seeing samples. The work was done almost exclusively by the owner of the company and one assistant, both of whom were personable yet professional and did an excellent job. Because this company is almost a one-man show, there were several delays in the completion of the work. I cannot overstate our overall satisfaction with the paint job; however, we were frustrated by the number of times the work had to be re-scheduled. To be fair, some of the delays were due to weather and on occasion, an assistant called off sick. While we made it clear from the on-set that we were not in a big hurry to have the house painted, just wanted the work done before winter weather hit but were still surprised by the many interruptions. We would highly recommend this company for painting IF you are not in a hurry for the work to be done and your timeline is somewhat flexible. We have actually requested an estimate for some interior painting from this company but are still waiting to hear back.