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Total Care Housekeeping Services

House Cleaning, Floor Cleaning and Waxing, Blind Cleaning,

About us

The family-owned and operated house cleaning experts at Total Care Home Maintenance are proud service providers of house cleaning services in Broken Arrow. Family owned & operated. Cost is determined by the job. otal Care’s cleaning service in Broken Arrow, OK employs uniformed women who are well trained in the best housekeeping techniques and practices. Our housekeepers will always arrive on time and with the right tools for the job. Armed with top quality cleaning supplies, we provide meticulous cleaning and care for your granite countertops, stainless steel appliances, hardwood floors, and more. Outline for us your cleaning needs and Total Care will exceed your expectations!

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Housekeeping & Cleaning, Vacuuming Carpets & Wood Floors, Windows, Laundry, Ceiling Fans, Baseboards, Sweeping, Mopping, Cabinets, Blinds

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.5277 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
15%
3
7%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.5
value
4.6
professionalism
4.6
responsiveness
4.6
punctuality
4.7
Showing 101-125 of 277 reviews

George T.
08/2013
5.0
house cleaning
  + -1 more
I love these guys, they do such a great job, they are even more meticulous then I am. They are very respectful of my home and belongings, I am totally at ease leaving for work while they are in my house. They do a great job cleaning, it's practically a new home whenever I walk in. They espeically do a great job in the bathrooms. Would definitely use them again and I plan on setting up more routine service with them as well.
Description of Work: Cleaned my House

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Total Care Housekeeping Services
Thank you for your review!

David S.
08/2013
5.0
house cleaning
  + -1 more
It went very well. Two ladies came to clean. We talked about priorities before the ladies started. They started with the things I wanted special attention paid to. They kept me informed of progress vs. time, and allowed me to make a decision to extend the time by 1/2 hour for each lady, and to have them pay less attention to one area. They did a great job cleaning. The only negative was a slight residue left in one tub. This is hands-down the best cleaning experience I've ever had.
Description of Work: Cleaned entire house. Payed special attention to the areas I specified.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Total Care Housekeeping Services
Thank you for your review!

Mark D.
08/2013
5.0
house cleaning
  + -1 more
Ebony did a great job, as did Leah and one other young lady who cleaned from this company. The owner treats her people right and that is important to me. They are really great!!!!!!!!!!!!!!!!
Description of Work: 4 hour cleaning by Ebony.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Total Care Housekeeping Services
Thank you for your review!

Ralph F.
08/2013
4.0
house cleaning
  + -1 more
Overall, it went fairly well. I was a little unhappy, because cleaning all the blinds was one of the enticements for me to purchase, and she didn't complete all of them. She cleaned most of of the house well, including kitchen, but did a poor job in master bath. We could see where she'd squirted cleaner on the shower floor, but no evidence it was scrubbed. She did not clean the tile area around the toilet in master bath at all, not even with a duster or vacuum, much less with any type of cleaning product.
Description of Work: Cleaned entire house. You could select some bonus service, I chose to have my blinds throughout the house cleaned.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$100

Response from Total Care Housekeeping Services
Thank you for your review!

RACHEL E.
08/2013
5.0
house cleaning
  + -1 more
One lady came and cleaned it all.
Description of Work: Cleaned whole house prior to moving out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Total Care Housekeeping Services
Thank you for your review!

Tommy R.
08/2013
4.0
house cleaning
  + -1 more
We had to cancel the first service which I had booked the day before the due date as the person due to come had a family emergency. We re-booked for beginning of January. The cleaners spent their time cleaning the floors, fans etc. of an empty house I had purchased, next door to my home.
Description of Work: Cleaned high level and floors

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$99

Response from Total Care Housekeeping Services
Thank you for your review!

christi M.
07/2013
5.0
house cleaning
  + -1 more
Total Care Housekeeping Services were awesome. Actually, what I had them do is, I was moving out of my apartment, and I had them come in and totally clean the apartment, top to bottom, side to side. They are absolutely just wonderful. They did an awesome job. The price wasn't bad, for what they did. If it wasn't for the fact that I was in the middle of moving, I probably would have given them more. I was kind of strapped for cash, but they did an absolutely wonderful, wonderful job.
Description of Work: I purchased an Angie's Big Deal to get some housecleaning done. I paid a little more than the price of the Big Deal. It was about $10.00 for their mileage fee, because I live outside of town. We had arranged on when it would happen. I knew when I was getting out of the apartment and everything, so we had already made plans.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Total Care Housekeeping Services
Thank you for your review!

Melissa B.
07/2013
5.0
house cleaning
  + -1 more
Very friendly and professional. Did an excellent job.
Description of Work: Cleaned all areas of house I requested.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Total Care Housekeeping Services
Thank you for your review!

Philip L.
07/2013
4.0
house cleaning
  + -1 more
We scheduled it for 9:00 am and they actually showed up just after 8:00 which was nice. The cleaning was supposed to take 5 hours and ended up taking a little over 4 hours. The cleaning was done well however there was a strong smell from the cleaners used which was a bit overpowering.
Description of Work: Did a deep cleaning of part of our home.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Total Care Housekeeping Services
Thank you for your review!

traci B.
07/2013
5.0
house cleaning
  + -1 more
Awesome! Thank you Total Care Housekeeping! I was desperate, a friend is coming to stay with me and I only have one day. I called total housekeeping first because of high ratings and was glad they could help me on such short notice. Rhonda wow! Definitely recommend. Cleaned my front door, she even took care of the tops of my ceiling fans. Lots of work and everything done perfectly. I've had this service before from other companies and this was by far above and beyond. Of course I'm not going to tell my friend I had help...Ty!
Description of Work: 3 hour house cleaning for a two bedroom 2 1/2 bath condo

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Total Care Housekeeping Services
Thank you for your review!

Debbie S.
07/2013
5.0
floor cleaning, house cleaning
  + 0 more
Absolutely awesome. Contact person, Carman, friendly n helpful. Althea was extremely detailed in her cleaning, kind, n helpful. I'm handicapped then was in a wreck which has limited what I can do even more. I'm very thankful for this company n plan on continuing to use them.
Description of Work: Deep cleaned bathrooms, cleaned kitchen, mopped all tile floors, vacuumed carpets, dusted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Total Care Housekeeping Services
Thank you for your review!

Deanna L H.
07/2013
4.0
house cleaning
  + -1 more
She was quick and got right to work. She did everything I asked her to do. I gave the service a B because it was a good service but not Excellent. I would use this service again because they seemed very trustworthy.
Description of Work: Cleaned bathrooms and dusted living areas

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Total Care Housekeeping Services
Thank you for your review!

Ruth J.
07/2013
2.0
house cleaning
  + -1 more
Nothing, in any part of the house, was cleaned satisfactorily!!
Description of Work: Cleaning

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0


Gail E.
07/2013
5.0
house cleaning
  + -1 more
We purchased an Angie's List deal for cleaning services, and began using Total Care after the first of the year. They clean for us every other week, for 3 hours. Duties include general house cleaning (dusting, vacuuming, cleaning the kitchen and bathrooms, etc). They have done a superb job and are very professional. One main thing I like is that they use their own cleaning supplies, so I don't have to worry about running out of cleaning solutions, paper towels, etc.
Description of Work: Total Care cleans our home every other week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Total Care Housekeeping Services
Thank you for your review!

Mary S.
07/2013
4.0
house cleaning
  + -1 more
They are very nice people. Their cleaning skills need to be worked on. They dust around things, not moving them to dust the entire surfaces. The floor under the bed was not swept or cleaned. I'm sure they will improve with experience.
Description of Work: clean Kitchen counters, floors, bathroom, dusting furniture, vaccuuming bedrooms, clean wood floors. lite laundry

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$100

Response from Total Care Housekeeping Services
Thank you for your review!

Marilyn W.
06/2013
5.0
house cleaning
  + -1 more
It went very well as I said before.
Description of Work: I already filled this out once. Apparently there are two offices for this service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Total Care Housekeeping Services
Thank you for your review!

Stevi C.
06/2013
5.0
house cleaning
  + -1 more
The girl who cleaned was very good. This particular time was during an ice storm and they called early to say they would be delayed. Good customer service.
Description of Work: Cleaned my house very well. I was very happy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

Response from Total Care Housekeeping Services
Thank you for your review!

Julie H.
06/2013
5.0
house cleaning
  + -1 more
Worker followed my priority list and did the best she could do in the time period purchased. In hindsight, I should have requested a second worker since the clean up needed was so extensive and maybe should have emphasized complete cleaning of each item even if unable to get thru entire list. Sister was there to oversee worker since I was unavailable. Sister said worker was very polite, and hard working, just too much for one appointment.
Description of Work: EXTENSIVE CLEANING for move in after remodel including popcorn ceiling removal, entire house sanding/skimming/texture, painting, tile replacement, etc. Cleaning included cabinet washing, crown molding and baseboard cleaning, all woodwork, flooring, bathrooms, etc. No furniture in the house at the time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Total Care Housekeeping Services
Thank you for your review!

Brian T.
06/2013
3.0
house cleaning
  + -1 more
Cleaning was ok, but they missed the cleaning of my ceiling in Master Bedroom, which I had requested. They left the house with every blind raised and light on in the house. I was out of town and they left my garage door half way open.
Description of Work: Clean my home.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$80

mark R.
06/2013
3.0
house cleaning
  + -1 more
Total Care Housekeeping Services is a C on overall experience.
Description of Work: They did basic house cleaning.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$75

Response from Total Care Housekeeping Services
Thank you for your review!

Dotti B.
06/2013
5.0
house cleaning
  + -1 more
I used their service last March. I did pay them extra $20 for some extra service that they have done. They did a very thorough service. They finished the basic cleaning a little earlier and they asked me if there was anything additional they could do and that’s where they cleaned my oven and did my glass on my doors and things like that. They were kind of above and beyond. They definitely save the entire 6 hours. They gave the service what I paid for. The only thing that they didn't provide that would have helped would have been like a ladder or a step tool because the person doing it was very, very short. And I have been using their service since that.
Description of Work: I purchased a "Big Deal" from Total Care Housekeeping Services and they vacuumed, cleaned the blinds, dusted, mapped, and cleaned my oven and my glass on my doors at my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Total Care Housekeeping Services
Thank you for your review!

Connie E.
06/2013
3.0
house cleaning
  + -1 more
I actually was not very pleased with the company. The ladies who came out were very nice women. They change them on me like they second time they came. One of the things you want with the house keeping service is to get to know the person or persons who’s gonna clean and to keep that steady unless sometimes there’s turnover and I wasn't thrilled with some other things that they did or didn't do. But the women were nice it was like they were trying their hardest and when I left a message for them that I was canceling I didn't want them to come anymore they never even called me to ask me why or could they improve some things. So I was surprised to that fact and I felt very bad because they didn't pass it along to the women who’s gonna cleaned and she showed up and I told her I've cancelled it. I didn't really complain to them. The cleaners were very nice were nice and they were trying to do a good job but there were some issues with the company as a whole.
Description of Work: I purchased a "Big Deal" from Total Care Housekeeping Services and they did a one tough big time cleaning and they come a few times to do an every other week cleaning.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
5.0

$99

sarah V.
06/2013
5.0
house cleaning
  + -1 more
Both ladies arrived and I gave them 'the tour' then they cleaned for over three hours! I had an Angies List coupon so this was a special Mother's Day treat; they did a very thorough clean and asked good questions on how I wanted certain things done.
Description of Work: Two professional housekeepers arrived, on time, and ready to do the deep housecleaning I had scheduled. Let me say this company has it right: never before have I been asked if I wanted the sheets on the beds changed! the dishes in the sink hand washed! Very nice to have a clean house without having to clean before the cleaners arrived (you know what I mean!)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Total Care Housekeeping Services
Thank you for your review!

Anthony S.
06/2013
3.0
house cleaning
  + -1 more
Overall, I think the cleaning was average, I assumed a "deep cleaning" would involve dusting the horizontal blinds in the 3 bedrooms, and under the couch and loveseat. (wood floors and furniture slides easily) in the living room. The kitchen cabinets did get cleaned but upon closer inspection it appeared to be a mediocre cleaning. The dusting was mostly surface not the bottom areas. The floors were cleaned but nothing was moved and cleaned under. I have a square table (glass top) in a corner easy to move but it didn't even get moved when the floor was done. At first glance I was pleased, the home looked shiny and the baseboards and cabinets did get cleaned as requested...but as I examined more closely my opinion changed.
Description of Work: My kids purchased the DEEP cleaning option as my Mothers Day gift. I was having surgery and they knew I was not able to do too much cleaning for a while.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$180

Lauren L.
05/2013
5.0
house cleaning
  + -1 more
The house cleaner (I believe her name was Ellie, she was fantastic) arrived promptly and went over my expectations and then began cleaning the upstairs while my kids and I finished up our morning routine and then left the house. When we arrived home, the house was spotless. I was particularly impressed with the bathrooms and tile/wood floors. We will absolutely be return customers!
Description of Work: I hired Total Care to do a 3 hour cleaning of our home and the house was sparkling clean when I arrived home. They were able to get to the whole house and I did not notice any areas that were overlooked, which is impressive as I consider myself very picky in terms of cleaning. A job well done! The only reason I gave a B for pricing was because although I paid $75 for three hours, which I found to be extremely fair, they have since raised prices to $90 for three hours of service, which I was a little disappointed about. Regardless, I do plan on using them again based on quality of service alone.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Total Care Housekeeping Services
Thank you for your review!

Contact information

1163 S Aspen Ave Ste B, Broken Arrow, OK 74012

http://totalcaremaintenance.com/broken-arrow-home-cleaning-service/

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Blind Cleaning,
Window Cleaning

FAQ

Total Care Housekeeping Services is currently rated 4.5 overall out of 5.
Total Care Housekeeping Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Total Care Housekeeping Services offers free project estimates.
No, Total Care Housekeeping Services does not offer eco-friendly accreditations.
No, Total Care Housekeeping Services does not offer a senior discount.
Yes, Total Care Housekeeping Services offers emergency services.
Yes, Total Care Housekeeping Services offers warranties.
Total Care Housekeeping Services offers the following services: Housekeeping & Cleaning, Vacuuming Carpets & Wood Floors, Windows, Laundry, Ceiling Fans, Baseboards, Sweeping, Mopping, Cabinets, Blinds

Contact information

1163 S Aspen Ave Ste B, Broken Arrow, OK 74012

http://totalcaremaintenance.com/broken-arrow-home-cleaning-service/