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Metro Security USA

Home Security Systems, Home Automation, General Remodeling

About us

Metro Security USA is a industry leader providing alarm systems , monitoring and computerized access control systems as well as a provider of a high-end digital video solutions. Our home security offices are located in Tulsa, Broken Arrow, and Oklahoma City to provide service throughout the state. Metro Security USA offers the most effective electronics protection available for home security in Tulsa, Broken Arrow, and Oklahoma City. We provide our customers with leading edge technology and quality service. We can custom build a system to meet the needs of any home or business. By joining the Metro family of customers, you are making the right choice in protecting your family and property.

Business highlights

30 years of trusted experience
Emergency Services Offered

Services we offer

Sales, service, installation of burglar and commercial fire alarm systems, monitoring, camera systems, access control systems

Services we don't offer

Guard Service

Amenities

Warranties
Yes
Senior Discount

15%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

S. B.
01/2014
1.0
home security systems
  + -1 more
I was a loyal customer of metro security for a little over 3 year. But over the past year they never received my payment. Well come to find out there accounting lady had been applying my payment to my mothers account and still charging her credit card all at the same time. So once I provided proof that I had indeed been making MY payment, they then tried to double bill me and my mother both for 2 months back payment, stating that they had already written most of it off. So in a failed attempt to correct this problem with Kevin, the owner. He tried to put there accounting error on me! Telling me is was my fault they had applied my payment to another account. Keep in mind that every bank check that was sent to them was in reference to my account! So after being told that, I notifies Kevin the owner of metro security that I was only going to pay for January the month I owed and I would cancel my service with the after. Kevin got vulgar with me on the phone saying " I will cancel you f%@king account " and hung up! Then later this evening when my wife come home, she opens the front door, the alarm instantly goes off!! None of the codes to shut the alarm off worked!! And the alarm used my home phone connection and called my cell phone repeatedly!! Until I got the wires cut on the alarm!!
Description of Work: Hacked my alarm system to MY HOUSE! Locked me out of the key pad by changing my pass codes! They set alarm REMOTELY!! & they set the alarm to call my cell phone!!!

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


    Contact information

    2608 W Kenosha Ste 622, Broken Arrow, OK 74012

    www.metrosecurityusa.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Home Security Systems,
    Home Automation,
    General Remodeling

    FAQ

    Metro Security USA is currently rated 1 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 5:00 PM

    Metro Security USA accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Metro Security USA does not offer free project estimates.
    No, Metro Security USA does not offer eco-friendly accreditations.
    No, Metro Security USA does not offer a senior discount.
    Yes, Metro Security USA offers emergency services.
    Yes, Metro Security USA offers warranties.
    Metro Security USA offers the following services: Sales, service, installation of burglar and commercial fire alarm systems, monitoring, camera systems, access control systems
    Guard Service

    Contact information

    2608 W Kenosha Ste 622, Broken Arrow, OK 74012

    www.metrosecurityusa.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM