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IVY'S FLOOR COVERING

Carpet Sales and Installation, Ceramic Tile, Hardwood Flooring Sales and Installation,

About us

Carpet, Ceramic tile and Wood installation.

Business highlights

56 years of trusted experience

Services we offer

INSTALLATION OF CARPET, WOOD FLOORING, TILE, AND COUNTERTOPS.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

3.84 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
25%
1
25%


Rating CategoryRating out of 5
quality
4.0
value
4.3
professionalism
3.2
responsiveness
3.7
punctuality
3.7
Showing 1-4 of 4 reviews

elaine Z.
07/2010
2.0
carpet installation
  + -1 more
Picking out the carpet was fine. Getting them to come out and measure, then actually install the carpet was a nightmare. They put it off and put it off. The contractors who finally came out did an extremely shoddy job, and I have already had to have the carpet restretched in four rooms.
Description of Work: New carpet in all rooms and stairway.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$5,000

Response from IVY'S FLOOR COVERING
First, we want to thank for addressing the inconvenience you had here at Ivy's Floor Covering. We always strive to solve and address any and all situations we may have with our customers. Concerning the dates of purchases and installation, we have as follows. In July of 2003, Ivys Floor Covering installed ceramic (Cambrian Bluestone, etc.) on two separate occasions on two different orders. Again in 2003 we installed carpet (Herb Garden) as mentioned above and laminate countertops, again including both material and installation, two additional orders. Then in 2006 we had two separate orders of material only: one of additional ceramic (Cambrian Bluestone etc.) and one of corner caddys, thinset , grout etc. We noticed the report date is July 13, 2010 and wondered if there is still something at this time that we can do to rectify this situation. Please let us know. And again thank you for your help to improve our business.

Leslie W.
02/2010
1.0
carpet installation, ceramic tile
  + 0 more
Did not stay but 15 min. since I had no idea what I was looking at without guidance.
Description of Work: Went in to look at tile. Never been in before. No one greeted me. There was a man in back corner sitting at desk. I finally had to say do you work here? He acted like I woke him up and didn't want to be bothered. He kept stretching and yawning. He had very few words to say. Just took me to a room where he had to turn the lights on and said, "here is tile along the wall". Everything I asked, I would get a one word answer. I finally left! I was disgusted as to how I was treated. Very rude. Guess they don't need the business.

Rating CategoryRating out of 5
professionalism
1.0


Response from IVY'S FLOOR COVERING
The problems that you mentioned have been brought to the attention of our salesman. While the lack of service you experienced is unusual and not the standard of our store, there is no excuse for this type of attitude on the part of any of our employees. We are sorry for the inconvenience this incident caused. We do appreciate hearing from our customers, as comments are vital for us to continue improving our customer service. Thank you for your comments. We hope that you will give us another chance to serve you.

07/2006
5.0
ceramic tile
  + -1 more
THE QUALITY OF THE WORK THEY PERFORMED WAS THE BEST, THEY WORKED WITH WHAT WE WANTED. THE PRICES WERE FAIR AND REASONABLE. THE CUSTOMER SERVICE REPRESENTATIVES WERE EXCELLENT,
Description of Work: THEY CAME OUT AND PUT DOWN TILE IN THE KITCHEN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

B R.
07/2006
5.0
carpet installation
  + -1 more
THEY HAD A GOOD CARPET SELECTION. THE PRICE WAS GREAT. THE WORK WAS DONE IN A VERY SHORT TIME. THEY DID A PRETTY GOOD JOB. THEY WERE ALWAYS ON TIME.
Description of Work: THEY PUT IN 1100 SQ FT OF CARPET AND PADDING.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

    Contact information

    PO Box 2588, Broken Arrow, OK 74013

    www.ivysfloorcovering.com

    Service hours

    Monday:
    9:00 AM - 5:30 PM
    Tuesday:
    9:00 AM - 5:30 PM
    Wednesday:
    9:00 AM - 5:30 PM
    Thursday:
    9:00 AM - 5:30 PM
    Friday:
    9:00 AM - 5:30 PM
    Saturday:
    10:00 AM - 2:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Sales and Installation,
    Ceramic Tile,
    Hardwood Flooring Sales and Installation,
    Flooring Sales and Installation,
    Countertops and Backsplashes

    FAQ

    IVY'S FLOOR COVERING is currently rated 3.8 overall out of 5.

    Monday: 9:00 AM - 5:30 PM

    Tuesday: 9:00 AM - 5:30 PM

    Wednesday: 9:00 AM - 5:30 PM

    Thursday: 9:00 AM - 5:30 PM

    Friday: 9:00 AM - 5:30 PM

    Saturday: 10:00 AM - 2:00 PM

    IVY'S FLOOR COVERING accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, IVY'S FLOOR COVERING offers free project estimates.
    No, IVY'S FLOOR COVERING does not offer eco-friendly accreditations.
    No, IVY'S FLOOR COVERING does not offer a senior discount.
    No, IVY'S FLOOR COVERING does not offer emergency services.
    No, IVY'S FLOOR COVERING does not offer warranties.
    IVY'S FLOOR COVERING offers the following services: INSTALLATION OF CARPET, WOOD FLOORING, TILE, AND COUNTERTOPS.

    Contact information

    PO Box 2588, Broken Arrow, OK 74013

    www.ivysfloorcovering.com

    Service hours

    Monday:
    9:00 AM - 5:30 PM
    Tuesday:
    9:00 AM - 5:30 PM
    Wednesday:
    9:00 AM - 5:30 PM
    Thursday:
    9:00 AM - 5:30 PM
    Friday:
    9:00 AM - 5:30 PM
    Saturday:
    10:00 AM - 2:00 PM