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FaucetsDirect.com

3.7(
3
)

Plumbing

Reviews

3.73 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
33%
3
0%
2
33%
1
0%
Rating CategoryRating out of 5
quality
4.7
value
3.3
professionalism
4.0
responsiveness
3.7
punctuality
4.0
Write a review
Showing 1-3 of 3 reviews
Carol J.
09/2013
2.0
plumbing
  + -1 more
We searched both locally and on line for a new shower head. One was found at faucets.com and we ordered it. Later that day had to run to Home Depot for some items and saw the same shower head in a display at $40 less. Rushed home to cancel the order and could not do it -- "Already Shipped" we were told but that we could return it. It arrived today (one week later) and we discovered why we were told that it already shipped in just 2 hours...when you add the return postage and $15 "restocking charge" you're pretty close to that $40 mark. My advice...don't go to faucets.com if you are expecting good prices!
Description of Work: Filled order for a new shower head.
Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0
$150
Jan D.
04/2013
4.0
plumbing
  + -1 more
No complaints on the service or product.
Description of Work: Ordered faucet online and received it in a timely manner.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$160
PAMELA K H.
03/2012
5.0
plumbing
  + -1 more
They did just that, and they did not charge me a restocking. They were very responsive, and I never had any problems with them at all. I would definitely use them again, and recommend them to anyone.
Description of Work: I ordered faucets from them, and they had shipped the faucets. I called them when Kohler sent replacement parts and told them I may need to return them. They said to return the faucets and they would refund the full amount.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro

    Contact information

    unknown, Broken Arrow, OK 74011

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Plumbing

    FAQ

    FaucetsDirect.com is currently rated 3.7 overall out of 5.
    No, FaucetsDirect.com does not offer free project estimates.
    No, FaucetsDirect.com does not offer eco-friendly accreditations.
    No, FaucetsDirect.com does not offer a senior discount.
    No, FaucetsDirect.com does not offer emergency services.
    No, FaucetsDirect.com does not offer warranties.

    Contact information

    unknown, Broken Arrow, OK 74011