CDR ENGINEERING

Gateway mortgage company recommended Roger and CDR inspections to do a structural inspection of one of our rental properties before approving a refinance. He did not give it a pass, and suggested having nine piers installed around the perimeter of the house. After some due diligence, we discovered that Eden’s had already installed piers in 2020, and we communicated this to Roger. He said he would not give the property an OK until the adjustments were made, so we had Edens come out and adjust the piers, as well as add three additional piers to another corner, per Roger’s instructions. After completing all work, both we and Chris Padley from Gateway Mortgage have been emailing and contacting Roger for 6 weeks to do a final inspection so that we can move forward with our refinance, and he is disregarding all of our phone calls and emails. This has been one of the most frustrating experiences we have ever encountered. We are unable to move forward on our very important refinance until he signs off on this structural inspection. Our lender told us, “I am at a complete loss why he won’t respond.” Look elsewhere, Roger is not friendly and he’s not willing to work with customers.