Blue Hill Heat & Air

i was working so my wife met the tech, she said he was very polite and professional. She said he was very through , the unit hadn't been serviced in a while and the total cost was less then i had expected.

As expected

He arrived on time, did a comprehensive evaluation of the function of my unit and then emailed me a computer printout. Excellent!

Both callouts went well. We were very glad to have cool air again when outside heat index was around 110. Our previous HVAC person had retired so we were glad to find someone who was reputable.

Went well person was on time and completed task professionally

Very good service

Great. Isom was able to identify a problem that was caused by the house builder and get it fixed quick!

He came out to look at the unit. He said that it looks like there's no Freon in there. He said that i have to pay extra to put it on and to check on the leak. He needs to check with his company to see if what he can do about getting caps, since 2 caps were missing that's why the Freon was coming out. He was very nice, just a little bit late. Maybe he has another customer or what. I asked him to give me a report summary of everything he did, and he sent it to my email. He claimed he looked at the air conditioner and did an inspection. He said there were no caps. He charged me over 800.00 to put freon in and he had to have a charge card right then if I wanted it done. He contacted another company about the caps and I have no heard from him since. He was here for 2 hours and when I had my neighbor check it he said the technician form this company did not do the 20 point tune up and I think I was jipped out of this being a woman not knowing whats going on. My neighbor was the one who installed my air conditioner originally and he said there should have been caps still on there unless someone else took it off.

Good service. Were very trustworthy

They kept rescheduling & I just finally gave up afterm the 3rd time. The office person didn't act like my request was important.

Isom answered the phone and listened to my concerns. He made time to take care of me on a very busy hot day. He opened up a slot to fix my unit. He repaired fan very quickly, he seems to have all tools needed to do his work Was very friendly and nice to work with. I will call him again for any heat/air issues.

Isom called 30 minutes before scheduled arrival and arrived on time. He identified the issue quickly and took some additional steps to identify the root cause. He then took the time to show me and explain the problem in detail as he completed the repair. Excellent experience and I would recommend Blue Hill Heat and Air. I will use them again.

My experience with this company was very good. I will be sticking with them as my new regular go-to guys. I've given there number out to a few people already. They showed up when they said they would; didn't leave me sitting around waiting. I've had other companies out before where they seemed to be guessing what was wrong. Not this time. They are very knowledgeable and experienced. Didn't take long at all to repair.

We got quite the run around from this company. Our air conditioner upstairs leaked and started dripping and leaked through our ceiling and onto our floor below. We were told four times in a 72 hour period someone was going to come and no one ever showed up. I even took off work which was a major inconvenience. No one ever initiated a phone call to me to inform me they would not be coming. I had to call them and when I did, they would keep pushing my appt time. It would be nice if they would have been honest from the start and save me the headache of all the kids sleeping downstairs on blow up beds and having to turn off the upstairs unit for fear of a continued leak (it was 90 degrees up there last night). This went on for 72 hours. I didn't call anyone else because they kept telling me it was going to be that day...then no show. If they have this terrible of a work ethic, makes me feel thankful they didn't show up. I definitely wouldn't trust them to do work in my house. They can't even be honest with scheduling appointments or even call to tell you they aren't coming. They never did intend to show up.

With company coming the next day, Isom squeezed a very panicked me into his hectic schedule. He involved me in every step of the process and showed me the cost of the part. He is great and I will have him return to do a tune up on my other unit.

Problem was immediately diagnosed. Entire repair was done in a matter of minutes. Charged only for the Angie's Deal service call--no charge for materials used in the repair. There was a delay in the initial contact due to clerical oversight, but Isom Hill called to apologize for that and was willing to come earlier than the scheduled appointment time. I needed to keep the scheduled time, and Isom arrived as expected. Isom Hill was courteous, professional, and efficient. I will use his services in the future, and needless to say, the price for the service was exceptional.

The repair men ran into a few problems because they had to replace pipes and valves, but the end result was very good.

Part was replaced quickly. Technicians were friendly and professional. The technician tried to charge me for service call that I already paid for through Angie's List. However, when I questioned him - he called and confirmed that I should not be charged except for part.

Labor 6 hours (?) @ $75.00 $450.00 Miscellaneous materials $100.00 Total $550.00 This work required very little additional effort to a routine service/cleaning. Work was evidently subcontracted out to a third party. Administratively, these folks were exceedingly difficult to stay in contact with. Kept promising "job completion tomorrow" for over a week. I was overcharged on this job, which was for a real estate closing. It took repeated calls to finally get them to the condominium, with only 1 day to spare for closing. Ridiculous.... I would not use Blue Hill Heat & Air again. .

Isom showed up at the exact time promised and was very patient in waiting for me to get home from work. He asked several questions to get to the root of the problem and inspected all of the wiring for the thermostat and air handler. Within 15 minutes, he had figured out the issue and the A/C was working perfectly! Isom was very professional and generally a really nice guy to talk to. I would highly recommend Blue Hill Heat & Air!

Service was very thorough. Found a problem and solved it at minimum cost.

The service went pretty well. They were very quick with their service. They had to come out a few times to fix various issues but they always had same day service with them.

They did a great job. They installed the complete system and also cleaned the vents. The owner was very kind and customer service oriented. They did a great. job. We plan on using them again and recommending them to others.

Isom Hill with Blue Hill Heat & Air is the consumate professional - not only does he really know his trade but he goes out of his way to explain things so that the average person understands what he's saying. Here's the professional part - he said he would be at my house between 11:30am and noon, and guess what? He was right on time - a contractor that actually shows up on time! More importantly, no weirdness or creepy help llke the other guys - very personable and so was his assistant. Go with Isom Hill and Blue Hill Heat & Air and you won't be disappointed!

He was sent by our home warranty service on an emergency basis. He was very knowledgeable and quickly saw the problem and replaced the part. The furnace is working well now.