The main goal for Blue Hill Heat and Air is to establish a working relationship with residential and commercial customers. With 18 years of experience and as a licensed, bonded, and insured Heating and Cooling Contractor we feel confident in completing your next Heating and Cooling project no matter how big or small. Additional email - bluehillheatandair@gmail.com. Award winning.
Business highlights
14 years of trusted experience
Emergency Services Offered
Services we offer
Residential & commercial heating and a/c, sales, repair & installation.
i was working so my wife met the tech, she said he was very polite and professional. She said he was very through , the unit hadn't been serviced in a while and the total cost was less then i had expected.
Description of Work: Had the A/C recharged and the unit inside and out inspected and cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$377
Response from Blue Hill Heat & Air
Thank you so much, glad we could help.
Sheryl M.
08/2017
5.0
heating & air conditioning/hvac
+ -1 more
As expected
Description of Work: Routine check of equipment
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from Blue Hill Heat & Air
Thank you for your review.
Gertrude E.
07/2017
5.0
heating & air conditioning/hvac
+ -1 more
He arrived on time, did a comprehensive evaluation of the function of my unit and then emailed me a computer printout. Excellent!
Description of Work: He serviced my AC.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Blue Hill Heat & Air
Thank you. The carbon copy Paperwork kept me up late nights to complete. So glad it works out for all of us.
JOHN C.
07/2017
5.0
heating & air conditioning/hvac
+ -1 more
Both callouts went well. We were very glad to have cool air again when outside heat index was around 110. Our previous HVAC person had retired so we were glad to find someone who was reputable.
Description of Work: Two callouts. First was checkup of two systems - downstairs & upstairs. Second was month later when downstairs quit cooling during July heat wave. Required replacement of condenser fan motor & capacitor.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from Blue Hill Heat & Air
Thank you for such a good review. It is important that we let customers see how we operate and cost to do so. Your complete ticket was $441.04 installed for an original manufactured motor with capacitor for your (Ruud) Condencer unit. Motor failure is common problem over the years. Again thank you for the review. And tell Mrs [Member Name Removed] keep up the good work on the garden in the backyard. I in joyed talking with the both of you.
Les T.
06/2017
5.0
heating & air conditioning/hvac
+ -1 more
Went well person was on time and completed task professionally
Description of Work: Checked the ac unit and cleaned condenser unit
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Leah P.
06/2017
5.0
heating & air conditioning/hvac
+ -1 more
Very good service
Description of Work: Air conditioner maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Michael D.
06/2017
5.0
heating & air conditioning/hvac
+ -1 more
Great. Isom was able to identify a problem that was caused by the house builder and get it fixed quick!
Description of Work: A/C cleaning, repair work
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Blue Hill Heat & Air
Thank you for such a good review. I really try not to single out any contractors. We all have our day to day hurtles. I'm sure if your previous contractor had the opportunity, they would look to your best interest. Again thank you so much.
Karen M.
06/2017
2.0
heating & air conditioning/hvac
+ -1 more
He came out to look at the unit. He said that it looks like there's no Freon in there. He said that i have to pay extra to put it on and to check on the leak. He needs to check with his company to see if what he can do about getting caps, since 2 caps were missing that's why the Freon was coming out. He was very nice, just a little bit late. Maybe he has another customer or what. I asked him to give me a report summary of everything he did, and he sent it to my email. He claimed he looked at the air conditioner and did an inspection. He said there were no caps. He charged me over 800.00 to put freon in and he had to have a charge card right then if I wanted it done. He contacted another company about the caps and I have no heard from him since. He was here for 2 hours and when I had my neighbor check it he said the technician form this company did not do the 20 point tune up and I think I was jipped out of this being a woman not knowing whats going on. My neighbor was the one who installed my air conditioner originally and he said there should have been caps still on there unless someone else took it off.
Description of Work: Inspection..
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Response from Blue Hill Heat & Air
Thank you for your review. Unfortunately lost of refrigerant is a common problem. Fortunately there are steps that can be taken to determine where the leak is and prevent further issues. Your complete ticket was $85=service $150= leak test $250=charge refrigerant R410a at $25per lb. (10lbs) Total cost was$485.00 10.lbs is a huge lost of refrigerant. We were told during our continuing education class (required when renewing license) that locking caps must be installed on Newly Installed Condencers ) due to unauthorized removal of refrigerant for what ever reason. I don't see where we charged you for the locking caps. Most likely because I didn't have any left in my truck and had to get some from the shop. They will be a bright pink. We would be more than happy to follow up. Hope this helps Agin thank you for your review.
Daniel M.
06/2017
5.0
heating & air conditioning/hvac
+ -1 more
Good service. Were very trustworthy
Description of Work: Preventative maintenance, checkup
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$49
Response from Blue Hill Heat & Air
Thank you.
JANE H.
10/2016
3.0
heating & air conditioning/hvac
+ -1 more
They kept rescheduling & I just finally gave up afterm the 3rd time. The office person didn't act like my request was important.
Description of Work: It was suppose to be air conditioning repair.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Response from Blue Hill Heat & Air
Thank you for your review. Unfortunately we were going through a change in office personnel and this is a direct reflection of that. We are sorry for any inconvenience that it may have caused you. Thank you for your review.
raymond W.
07/2016
5.0
heating & air conditioning/hvac
+ -1 more
Isom answered the phone and listened to my concerns. He made time to take care of me on a very busy hot day. He opened up a slot to fix my unit. He repaired fan very quickly, he seems to have all tools needed to do his work Was very friendly and nice to work with. I will call him again for any heat/air issues.
Description of Work: My aircon stopped cooling during the night. The fan was not running on unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Response from Blue Hill Heat & Air
Awesome!
Aaron H.
10/2015
5.0
heating & air conditioning/hvac
+ -1 more
Isom called 30 minutes before scheduled arrival and arrived on time. He identified the issue quickly and took some additional steps to identify the root cause. He then took the time to show me and explain the problem in detail as he completed the repair. Excellent experience and I would recommend Blue Hill Heat and Air. I will use them again.
Description of Work: Service call for repair of a heat pump system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$122
Rachel F.
02/2015
5.0
heating & air conditioning/hvac
+ -1 more
My experience with this company was very good. I will be sticking with them as my new regular go-to guys. I've given there number out to a few people already. They showed up when they said they would; didn't leave me sitting around waiting. I've had other companies out before where they seemed to be guessing what was wrong. Not this time. They are very knowledgeable and experienced. Didn't take long at all to repair.
Description of Work: Fixed my heater. Don't ask exactly what they did. They told me. It seemed to make sense. But it's over my head.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Blue Hill Heat & Air
Thank you for your support. and as always feel free to contact us for any further assistance. Isom Hill
Lisa G.
06/2014
1.0
heating & air conditioning/hvac
+ -1 more
We got quite the run around from this company. Our air conditioner upstairs leaked and started dripping and leaked through our ceiling and onto our floor below. We were told four times in a 72 hour period someone was going to come and no one ever showed up. I even took off work which was a major inconvenience. No one ever initiated a phone call to me to inform me they would not be coming. I had to call them and when I did, they would keep pushing my appt time. It would be nice if they would have been honest from the start and save me the headache of all the kids sleeping downstairs on blow up beds and having to turn off the upstairs unit for fear of a continued leak (it was 90 degrees up there last night). This went on for 72 hours. I didn't call anyone else because they kept telling me it was going to be that day...then no show. If they have this terrible of a work ethic, makes me feel thankful they didn't show up. I definitely wouldn't trust them to do work in my house. They can't even be honest with scheduling appointments or even call to tell you they aren't coming. They never did intend to show up.
Description of Work: The provider was called to repair our upstairs air conditioner that leaked through the floor and leaked out of ceiling below.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Blue Hill Heat & Air
Thank you for taking the time to respond regarding your unfortunate experience. We appreciate the reviews from our customers, and we certainly understand the frustration when we are not available to meet your highest expectations. This home warranty customer was dispatched to us from the warranty company on June 22nd at 1:45 pm. We responded and scheduled the appointment for diagnosis and repair for June 24th. However, due to unforeseen circumstances the repair work could not be done immediately or within the 48 hours required by the warranty company. After speaking with the customer and offering a solution it was evident that due to the urgency and understandable frustrations, the dispatch would need to be redirected for quicker service. On June 25th, the warranty company agreed to redirect the request. It is always our intent to respond as quickly as possible and in a reasonable amount of time. We apologize for any inconvenience, it is a a very urgent need when you have small children and the air conditioning in your home is not working properly. Because of the quality of work that Blue Hill provides, the company is in tremendous demand. Sometimes that will limit the quantity of customers we are able to provide service to in a day. The oversight felt on your behalf was not intentional and not a standard of Blue Hill. We are taking this under advisement and the process has already been implemented to insure this does not happen again. We have a firm commitment to our customers and to the warranty customers. Thank you for your suggestions.
Kim D.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
With company coming the next day, Isom squeezed a very panicked me into his hectic schedule. He involved me in every step of the process and showed me the cost of the part. He is great and I will have him return to do a tune up on my other unit.
Description of Work: Diagnosed my central air problem and repaired it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Response from Blue Hill Heat & Air
Thank you for your comment and Your business.
Patricia K.
05/2014
5.0
heating & air conditioning/hvac
+ -1 more
Problem was immediately diagnosed. Entire repair was done in a matter of minutes. Charged only for the Angie's Deal service call--no charge for materials used in the repair. There was a delay in the initial contact due to clerical oversight, but Isom Hill called to apologize for that and was willing to come earlier than the scheduled appointment time. I needed to keep the scheduled time, and Isom arrived as expected. Isom Hill was courteous, professional, and efficient. I will use his services in the future, and needless to say, the price for the service was exceptional.
Description of Work: Repaired electrical wires chewed by dog on outside unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$37.5
Response from Blue Hill Heat & Air
Thank you for your comment and Your business.
Rosetta B.
05/2014
5.0
appliance repair, heating & air conditioning/hvac
+ 0 more
The repair men ran into a few problems because they had to replace pipes and valves, but the end result was very good.
Description of Work: The repair had to first locate parts for a very old air conditioner and then repair the unit.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$75
Response from Blue Hill Heat & Air
Thank you for your comment and Your business.
Bobby M.
05/2014
5.0
heating & air conditioning/hvac
+ -1 more
Part was replaced quickly. Technicians were friendly and professional. The technician tried to charge me for service call that I already paid for through Angie's List. However, when I questioned him - he called and confirmed that I should not be charged except for part.
Description of Work: Diagnosed and changed part
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Blue Hill Heat & Air
Thank you for your comment and Your business.
Earl C.
04/2014
2.0
heating & air conditioning/hvac
+ -1 more
Labor 6 hours (?) @ $75.00 $450.00 Miscellaneous materials $100.00 Total $550.00 This work required very little additional effort to a routine service/cleaning. Work was evidently subcontracted out to a third party. Administratively, these folks were exceedingly difficult to stay in contact with. Kept promising "job completion tomorrow" for over a week. I was overcharged on this job, which was for a real estate closing. It took repeated calls to finally get them to the condominium, with only 1 day to spare for closing. Ridiculous.... I would not use Blue Hill Heat & Air again. .
Description of Work: Cleaned & Serviced furnace and a/c unit Correct open return plenum Seal return plenum for outside air leaks Cleaned evaporator coil and replace bad filter
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$550
Response from Blue Hill Heat & Air
[member name removed], I'm sorry to hear that you feel that you had a bad experience. We understand the pressures of real estate closings. That is a prime reason we are focused on meeting time deadlines. You are correct, getting a faxed invoice returned to you quickly was the ideal method Preferred by you. However, it was felt that an email return would be quicker considering the time factor. We are primarily in the field and our administration is somewhat light. Thus our description of work was left somewhat vague as a result of this. our technician was thorough in sealing your ductwork, not stoping at the plenum but also sealing supply ducts. This was additional service provided which is required to pass inspection standards. Thus he spent a little more time there. In closing, Blue Hill values our customers and your satisfaction is important. Therefore we are giving you a credit of $100.00 on your service call. Thank you for your consideration and patience. We wish you well in your future endeavors.
Chris A.
04/2014
5.0
heating & air conditioning/hvac
+ -1 more
Isom showed up at the exact time promised and was very patient in waiting for me to get home from work. He asked several questions to get to the root of the problem and inspected all of the wiring for the thermostat and air handler. Within 15 minutes, he had figured out the issue and the A/C was working perfectly! Isom was very professional and generally a really nice guy to talk to. I would highly recommend Blue Hill Heat & Air!
Description of Work: Fixed A/C electronics
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from Blue Hill Heat & Air
Thank you for your comment and Your business.
Kathy K.
10/2013
5.0
heating & air conditioning/hvac
+ -1 more
Service was very thorough. Found a problem and solved it at minimum cost.
Description of Work: A/C tune-up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$37.5
Response from Blue Hill Heat & Air
Thank you so much for your business!
Robert B.
01/2013
5.0
heating & air conditioning/hvac
+ -1 more
They did a great job. They installed the complete system and also cleaned the vents. The owner was very kind and customer service oriented. They did a great. job. We plan on using them again and recommending them to others.
Description of Work: They installed a completely new HVAC system for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Blue Hill Heat & Air
Thank you for your post,we look forward to handling all your heating and cooling needs.
Erin A.
01/2013
4.0
heating & air conditioning/hvac
+ -1 more
The service went pretty well. They were very quick with their service. They had to come out a few times to fix various issues but they always had same day service with them.
Description of Work: They installed a new unit for for us.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Response from Blue Hill Heat & Air
Thank you for your post. We believe that a job isn't complete until it is done right. We also believe that the true Character of a company is shown after The sale. Blue Hill "will be back".
Paul C.
01/2013
5.0
heating & air conditioning/hvac
+ -1 more
Isom Hill with Blue Hill Heat & Air is the consumate professional - not only does he really know his trade but he goes out of his way to explain things so that the average person understands what he's saying. Here's the professional part - he said he would be at my house between 11:30am and noon, and guess what? He was right on time - a contractor that actually shows up on time! More importantly, no weirdness or creepy help llke the other guys - very personable and so was his assistant. Go with Isom Hill and Blue Hill Heat & Air and you won't be disappointed!
Description of Work: Replace old furnace with new unit / rework duct work and vent. Also, Isom worked with my home warranty company and got things on the fast track - no funny business or delays, just the facts and then the work. Final bill was the same as estimate.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Response from Blue Hill Heat & Air
Thank you for taking time to comment on your service from Blue Hill. As a service technician, our job sometimes requires us to respond to late calls. So when we get a response like yours it inspires us to run back out on the front lines. Thank you! Blue Hill
Joan C.
12/2012
5.0
heating & air conditioning/hvac
+ -1 more
He was sent by our home warranty service on an emergency basis. He was very knowledgeable and quickly saw the problem and replaced the part. The furnace is working well now.
Description of Work: Furnace repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from Blue Hill Heat & Air
Thank you for your support and I look forward to serving all your heating and cooling needs. Isom Hill
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Appliance Repair
FAQ
Blue Hill Heat & Air is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 12:00 PM
Blue Hill Heat & Air accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Blue Hill Heat & Air offers free project estimates.
Yes, Blue Hill Heat & Air offers eco-friendly accreditations.
No, Blue Hill Heat & Air does not offer a senior discount.
Yes, Blue Hill Heat & Air offers emergency services.
Yes, Blue Hill Heat & Air offers warranties.
Blue Hill Heat & Air offers the following services: Residential & commercial heating and a/c, sales, repair & installation.