.After a good start, horrible, then abandoned the job. And yes, he has been paid, way over paid. Bad priming job by painters; did not finish painting (2 bedrooms left unpainted due to dispute over priming paint; used low end Sherwin Williams paint even after owner purchased top grade paint and paid for it outside of contract). Never came back to finish and left hole in hallway wall and bedroom closet where electrical panel was removed; did not correctly build tub-shower wall; did not finish install of green board in bathroom; did not install hardie board; 3 deflections in new walls in 2 bedrooms; did nothing to finish hallway closets and built-ins; did not finish closet; did not finish soffits, left them open for 3+ months to the elements; did not install new by-pass doors in bedroom; did not build and install new built in in master bedroom; did not correct floor joists in bathroom; did not pay electrician, instead told her to have owner pay her directly; when owner said the molding and door trim did not look right, he brought his paint contractor in and insisted that was the color she chose and he previously told her the wood was wrong for that stain and she insisted they use it.This was disputed vigorously as owner asked three times if the previously-ordered wood for trim was the right wood. She was told it would work. The paint contractor insisted she had said ok to that color. (All of the trim was stained in a dark room in February and yes, several times owner suggested they get some lighting) When she said to take down the bad molding, get new and get her the price to redo, never heard a word, owner disputes that he told her the wood wouldn't stain correctly; they painted one bedroom white, insisting owner had said ok, and that he would repaint if not happy. (This after owner had obtained large paint sheet samples and put in each room- which were not white) Owner did not say ok, but when asked about painting it a different color,Curtis said he would, at additional charge, again, owner disputes this but to move the project on, asked to go ahead and paint it and get her the costs, and no word. Regarding the disagreement about the paint and wood, Curtis accused owner of micromanaging his project and that she had "p***** off" all his subs. This is several days after there had been no work done and the painters had been long gone. Curtis was to have reinstalled 3 windows that were installed badly. He assured owner that he is a certified Anderson Window installer. Never touched them and his drywall was at least a 3rd of an inch out from 2 of the windows so there was a huge gap. These have been corrected. He, or someone working for him, removed important pieces from 2 other windows that required replacing before the window molding could be installed. He was to have installed window sills for three windows, but did not do so. He removed the prior sill and damaged the window in the process. Regarding the soffits, Curtis promised on several occasions that he would personally help with their replacement and correct install and new vents. He did not. (The soffits remained open for several months. New carpenter was hired to correct and finish.) Left debris and mess on site. Only Curtis was to have access to key and to come and let the subs in and close up. Instead, he gave them the code to his lockbox, which owner does not have, and whoever had that code came into the house at will. Asked for names and phone numbers of ALL workers who would be on the site (a provision of the contract he signed). Never provided. Curtis was to have taken photographs of the bad work of previous contractor and spelled out with each item how much the cost of fixing or redoing and he never did, despite repeated reminders. Curtis was not responsive during 2 phone calls, that is, he ignored or deflected away questions and avoided answering specifics such as why did you abandon the project?, and asked at least twice now where are we on this? Curtis has blocked email access, and, all of these items are in the contract. When he was reminded of this, he blocked emails.
Description of Work: tear out and install drywall correcting deflections in 2 bedrooms, bath and hallway, from previous bad job (@ least 3 deflections surfaced afterwards); prime, patch cracks and paint 3 bedrooms (several cracks appeared later & 2 bedrooms not painted); 1 bathroom (no boards installed; not painted); hallway and ceilings; remove bad soffits and partially replace (partially replaced, not finished; left roof open to elements for months); replace bad outlets in bathroom and bedroom and move electrical panel( his electrician did this); install outside security light; install insulation (not installed); patch holes in walls behind bad drywall (not completely done); stain molding for crown (stained in dark room--did not match existing trim) and partially installed; installed 4 cheap interiors doors.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$27,534
KYM B.
11/2013
1.0
remodeling
+ -1 more
Randy measured for the windows. He had done work for a family member so we trusted this man. We gave him $6000 personal check, he cashed it and never did the work. We called him for months and he never returned our calls. We finally had to get someone else to take care of the windows and now we just want our money back. He finally called and has refused to give our money back. We had already verified that he NEVER ordered our windows or any parts for them so the money was not used for our project. DO NOT USE THIS COMPANY!!!
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Service Categories
General Remodeling,
Patios,
Sunrooms and Patio Enclosures,
Doors,
Interior Painting,
Exterior Painting,
Kitchen and Bath Remodeling,
Architects,
Marble and Granite,
Windows,
Siding,
Plumbing
FAQ
Wizard of Saws is currently rated 1 overall out of 5.
Sunday: 7:00 AM - 7:00 PM
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 7:00 PM
Wizard of Saws accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Wizard of Saws offers free project estimates.
No, Wizard of Saws does not offer eco-friendly accreditations.
No, Wizard of Saws does not offer a senior discount.
No, Wizard of Saws does not offer emergency services.
Yes, Wizard of Saws offers warranties.
Wizard of Saws offers the following services: Residential and commercial installation, repair of doors, windows, siding, deck replacement, fencing, painting, cabinets, sun room, patio covers, addition, furniture, tile, wood floor, granite, counter tops, wall, carpet, rugs, sheet rock, plumbing, electrical, architectural design, kitchen & bathroom remodel.