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Surfaces

Countertops and Backsplashes, Marble and Granite, Kitchen and Bath Remodeling,

About us

Surface is a family owned and operated since 2000. With one of the area's largest showroom's and onsite fabrication shop. Our showroom has many displays and samples for customer's to view. We have latest state of the art technology equipment. Including two saws,Cnc machine, laser template machine and velocity straightline machine. We have our own fabricators and installers. All work is done by Surfaces employee's which have many years experience. Each customer will hand select their slab's that will be used on their job. We do travel to many areas. Anything over 35 miles will have a trip charge. Trip charges are determined depending how many miles the job site is from our location. We do not charge to mesure or give a bid unless the job is further than 35 Miles from our location. We give builder,remodelers, designers and commerical contractors speical pricing. We will work with you to beat anyones prices in our area. UWe are the area's One stop shop with not only countertops but tile, sinks and all kinds of backsplsh.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Granite,Marble,Legacy,Caesarstone,Silestone,Tile,Natural Stone,Sinks, Premade Vanity's

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard

Reviews

3.68 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
13%
3
0%
2
25%
1
13%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
3.6
responsiveness
3.6
punctuality
3.9
Showing 1-8 of 8 reviews

Sandra A.
02/2017
2.0
countertops
  + -1 more
Salesman dodged my phone calls after the installation. I had to drive to their location to get assistance, from another salesperson because my salesperson did not know what to do.
Description of Work: New counter tops.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0

$3,700

Vivian M.
10/2014
1.0
countertops
  + -1 more
Linda, the sales rep was wonderful. She was very, very helpful on the front end and consoling on the back end. Surfaces accidentally only ordered half of my backsplash and didn't realize it until the following month when the install was scheduled. By the time they ordered rest of backsplash it was back ordered. We waited two more months. They were scheduled to show up around noon. I called at 2pm and 4pm. They showed up around 6pm. I took all of this instride as I was just glad to finally get the granite in. It was upsetting to see they scratched my brand new $4000.00 refrigerator and bashed the bottom edge of the front of my brand new upper cabinet door. I didn't expect any money for the damaged frig. But, the real kicker of it all was the man they sent to see the damage might as well have called me a liar!. He said .....his boys denied it, that Surfaces has never injured any property during their installs, Ever! The scratches would have had more dark color to them if they actually had been scratched by the granite.... I was so upset that I demanded him to leave my house. It was very obvious the frig was right next to the corner of the granite and that it was brand new, top of the line, and in pristine condition. I had a second opinion of the damage by an independent installer and he confirmed the damage could most certainly have been caused by the shuffling of heavy granite at the end of a very long day. NEVER AGAIN
Description of Work: Granite install and tile sales

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$4,000

Amanda F.
11/2013
4.0
home remodeling, countertops, marble & granite
  + 1 more
I worked with April at the store when picking out the granite. She was super nice and helped me in the decision process. The installers did a nice job, but left a lot of dust when they left (their shop vac broke). But, I had a lot of clean up after they left. I also inquired about having a window ledge put in after the tiling had been completed and after asking a few times (emailing April) I received a decent quote for them to cut and existing granite that we had already purchased from them (cut out from the drop in stove stop). But, when I re-emailed April after I had ended up having surgery I never heard back from them. Now, we are looking to have another company do the window ledge, but the customer service AFTER the sell was so poor I will not be using them in the future.
Description of Work: Install granite counter top kitchen

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$2,500

Kristine R.
10/2013
2.0
countertops
  + -1 more
While the finished product is lovely we would never use the co. again. It took multiple phone calls to have a sales rep call us back. We pretty much had to beg them to give them our money. The sales rep bumped our final measuring appointment without notifying us. The person who measured was very nice and professional despite all of the non- when the installation day finally came, the two installers said that they had to cut out the sink and stove in the kitchen. We had made a point to ask that these cuts be made off site. I had to insist that they use a vacuum while cutting. It still made a horrible mess. They also had to come back twice for not completing the job correctly. Each time I called, I only got voicemail, never a live person. The installers also threw away the epoxy glue in our trash cans. The smell in the house was so nauseating that it took 2 days to rid the house of the smell.
Description of Work: Installed counters in kitchen and around fireplace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$6,000

Anil K.
06/2013
5.0
countertops
  + -1 more
Great work, prompt and correct estimates. Fine and clean job. Professional and timely.
Description of Work: Granite vanities in the master bath.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Sarah S.
02/2013
5.0
countertops, marble & granite
  + 0 more
Surfaces provided a great service. I've used them before. They are pretty cost-conscious. They don't try to stick it to you! They are knowledgeable, you go in to the store and you can look at their product before having it installed. It is good to be able to discuss the work with them.
Description of Work: Surfaces replaced some granite countertops in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

STEVE F.
11/2012
5.0
countertops, marble & granite, home remodeling
  + 1 more
We had difficulty finding a vendor to replace a kitchen sink with the existing unusual shape in the kitchen counter. Surfaces not only accepted the challenge, but completed a beautiful installation and one that was strongly anchored and sealed! The company representative at the store was very professional, knowledgeable, and super nice to work with! She undertook hiring and supervising the required plumbing services, which were also excellent. The plumbing installer was very neat and respectful of our and quot;newand quot; house and the excellent condition of our new property. the resulting installation was flawless and promises to last a long time, without any bottom leaks.
Description of Work: Removed an existing kitchen sink. Installed a new white granite kitchen sink. Installation was "from below" and very difficult for most vendors. This company accepted the challenge, and pointed out how the existing sink was ready to fall out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

07/2006
5.0
countertops, marble & granite
  + 0 more
THEY WERE VERY FRIENDLY AND COURTEOUS. THEY WERE PROMPT AND PUNCTUAL. THEY DID A MARVELOUS JOB OF CLEANING UP THE MESS. I WAS GREATLY IMPRESSED WITH THE QUALITY OF THE PRODUCT.
Description of Work: THEY REPLACED OUR COUNTERTOPS WITH NEW GRANITE COUNTERTOPS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

    Contact information

    14602 S. Memorial, Bixby, OK 74008

    surfaces@tulsacoxmail.com

    Service hours

    Monday:
    9:00 AM - 5:30 PM
    Tuesday:
    9:00 AM - 5:30 PM
    Wednesday:
    9:00 AM - 5:30 PM
    Thursday:
    9:00 AM - 5:30 PM
    Friday:
    9:00 AM - 5:30 PM
    Saturday:
    9:00 AM - 2:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Countertops and Backsplashes,
    Marble and Granite,
    Kitchen and Bath Remodeling,
    Ceramic Tile,
    Auto Service

    FAQ

    Surfaces is currently rated 3.6 overall out of 5.

    Monday: 9:00 AM - 5:30 PM

    Tuesday: 9:00 AM - 5:30 PM

    Wednesday: 9:00 AM - 5:30 PM

    Thursday: 9:00 AM - 5:30 PM

    Friday: 9:00 AM - 5:30 PM

    Saturday: 9:00 AM - 2:00 PM

    Surfaces accepts the following forms of payment: Check,Discover,MasterCard
    No, Surfaces does not offer free project estimates.
    No, Surfaces does not offer eco-friendly accreditations.
    No, Surfaces does not offer a senior discount.
    Yes, Surfaces offers emergency services.
    Yes, Surfaces offers warranties.
    Surfaces offers the following services: Granite,Marble,Legacy,Caesarstone,Silestone,Tile,Natural Stone,Sinks, Premade Vanity's

    Contact information

    14602 S. Memorial, Bixby, OK 74008

    surfaces@tulsacoxmail.com

    Service hours

    Monday:
    9:00 AM - 5:30 PM
    Tuesday:
    9:00 AM - 5:30 PM
    Wednesday:
    9:00 AM - 5:30 PM
    Thursday:
    9:00 AM - 5:30 PM
    Friday:
    9:00 AM - 5:30 PM
    Saturday:
    9:00 AM - 2:00 PM