This was the absolute worst company to deal with. A week without hot water, close to $600 lighter and 2 trips from 2 different plumbers from this same company, we are no better off. Neither plumber that came out spent longer than 5 min with the tank and the office got rude, defensive, and combative when asked legitimate questions why they didn't do the recommended service or make it right. I called the manufacturer of the hot water tank. They advised a whole list that should have been done to diagnose the issue to which not one was done on either trip. With 4 school age kids in the house that need hot water for baths, boiling water for dishes ECT it's absolutely hard. I'm frustrated and hurt. I feel like I have been taken!!!I called this company to convey to them that they have not made it right and I was taken. They told me to contact the manufacturer and hung up,I did and that was their mistake.I will be contacting my bank to see where I stand! Beware!They take advantage of people!
Description of Work: Tasked with diagnosis and fixing our gas hot water tank. Pilot light/burners wouldn't stay lit after lighting. This company did neither diagnose or repair the issue.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$550
Aaron R.
01/2016
5.0
plumbing
 + -1 more
I deal with a lot of repairmen and Whitehead Plumbing is the best plumber I have ever found. Very honest and reliable. Found the problem, fixed it fast, and was very reasonable.
Description of Work: Checked sewage back up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Lori W.
10/2014
5.0
plumbing
 + -1 more
He was the only plumber who gave us an ON THE SPOT ESTIMATE. TIme was of the essence and we have used Ronnie before to fix some minor plumbing issues so we went with his company. It took them a good 2-3 days to do the pipe work and then re-work it after some small leaks were found during inspection. They stuck with it and got it up to 100%. His estimate was $900 less than a well known plumber in town, so we were happy with the price and the quality of the work. I would definately use them again.
Description of Work: He installed a new gas pipeline from the exterior up through the attic into our garage for a new gas furnace
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Dale N.
09/2013
5.0
plumbing, water softeners
 + 0 more
He was terrific. Very professional and knowledgeable about his profession. After the lines were installed and we were ready to put the refrigerator in, there was a little leak. We called him. He came out immediately and fixed the leak for no charge and even helped us put the refrigerator in place. Would definitely use him again.
Description of Work: Installed water lines for future sink and current refrigerator.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Filtration and Softening,
Water Heaters,
Dryer Vent Cleaning,
Drain Cleaning,
Sewer Cleaning,
Natural Gas Lines
FAQ
Whitehead Plumbing LLC is currently rated 4 overall out of 5.
Sunday: 8:00 AM - 8:00 AM
Monday: 8:00 AM - 8:00 AM
Tuesday: 8:00 AM - 8:00 AM
Wednesday: 8:00 AM - 8:00 AM
Thursday: 8:00 AM - 8:00 AM
Friday: 8:00 AM - 8:00 AM
Saturday: 8:00 AM - 8:00 AM
Whitehead Plumbing LLC accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Whitehead Plumbing LLC does not offer free project estimates.
No, Whitehead Plumbing LLC does not offer eco-friendly accreditations.
No, Whitehead Plumbing LLC does not offer a senior discount.