Local Landscape Company specializing in Fertilization & Large installs (Beds, plants, retaining walls, patios, walkways and more!) Call ANYTIME for a free quote!
Business highlights
11 years of trusted experience
Emergency Services Offered
Services we offer
Bed Installation/ removal
- Mulch/ Stone
- Planting (shrubs and trees)
- Reconstruction/ removal
Lawn Care
- Fertilization
- Aeration/ Rolling
- Over-seeding
- Yard installation (Seed, Hydro-seeding, & Sod)
Hardscape installs
- Retaining walls
- Patios and Walkways
Drainage
- Trenching
- French drains
- Downspouts
General
- Tree Pruning/ removal
- Gutter cleaning/ guard installation
- Leaf removal
Snow Removal
- Commercial and residental removal
- Salting/ Ice melt (parking lots and sidewalks)
Services we don't offer
Lawn Mowing (can recommend excellent company based on needs)
Gutter installation
Interior services
Roofing/ siding
Carpentry
Very happy with all the work done. Will definitely use them for all out landscaping needs
Description of Work: Teat out 5 shrubs, fixed 2 areas of damaged treelawn after stump removals, removed debris, graded back yard and deeded with grass, edged and mulched flower beds
Hired Tyler & his crew to do a massive job of removing dead & old shrubs dying of weeds, edging beds with decorative concrete! I have black beauty rocks. Also (2nd important) backyard dead side replanting whatever’s alive front shrubs, weed barrier & mulch. Quoted me $14,000 (+) $2000 for decorative concrete edging! Whatever we discussed wasn’t written in the quote & every single step “it’s not in the quote”. They did a good job on backyard. Garage side was supposed to be black beauty rocks.. but “not written in quote”. Then took off items to reach $10,000 (+)$2000. He offered to plant new ones, cover with weed barrier & return stone. Front got BEYOND MESSY from digging trenches. ONLY TO BE COVERED BY LESS THAN A PILLOWCASE SIZE FABRIC NOT PINNED!! WENT BOUGHT TON OF ROCKS, 6’ WEED BARRIER! When asked to fix it.. guess what?? Yup!! Not in quote! Then NO EDGING & A VERBAL FIGHT TO TAKE $11,000! EDGING?? YEA WILL COME TO DO IT! GIVE ME A DATE! NO! SIGN YOU’LL COME DO IT! NO.. THEN.. I DON’T HAVE THE MACHINE TO DO IT!! PAID $11,000 FOR FRONT YARD MESS!!
Description of Work: Not honest
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$11,000
Response from Superb Lawn Care L.L.C.
The owner sent an itemized [Member Information Removed] detailing every step of the proposed job. This customer told us on [Member Information Removed] few occasions "[Member Information Removed] don't care what was in the [Member Information Removed] want this done" as she kept trying to add additional items to the [Member Information Removed] that were never discussed. We are very transparent [Member Information Removed] our quoting process to ensure mutual understanding of the proposed job. This customer kept taking pictures of the job before it was completed and insisting that we were planning on leaving the job [Member Information Removed] "mess" which was not the case. This customer thanked us on multiple occasions and told us how we are the only "polite" landscapers she has ever met and did not understand why other landscape companies she contacted never submitted [Member Information Removed] bid. We treat every customer [Member Information Removed] respect although we were not treated [Member Information Removed] the same since the first time we met for the [Member Information Removed]. We brought [Member Information Removed] plant specialist in to work [Member Information Removed] the customer to find out which plants she wanted. After agreeing to [Member Information Removed] plant design she moved plants around on [Member Information Removed] few occasions, and wanted certain ones returned and other ones brought in. Once we planted her requested changes she was upset and wanted the original ones planted and told the supervisor that he has [Member Information Removed] bad memory although it was submitted in [Member Information Removed] bid and every step of the job was typed out and discussed. Once we completed the new plantings she asked us if we could do [Member Information Removed] concrete edging and we refused to do any more work for this customer because she was refusing to pay for the work that was already completed and continually verbally attacked our crew members. We politely advised her that there are many companies who [Member Information Removed] do the concrete edging and she responded that she hates all landscapers and doesn't want to deal [Member Information Removed] any besides us. We strive to make every customer happy, and the other members of the household continually thanked us, but in this situation the satisfaction for this individual was out of our control.
David B.
06/2020
1.0
landscaping, lawn service
+ 0 more
talked with owner and he wasted my time and I waited for his so call crew to come which he assured me two different days to perform work , they pulled a no show and no call to explain why they dint come, don't waste your time with this company.
Description of Work: trim trees, cut grass , grotto till a small garden.
Rating Category
Rating out of 5
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$145
Response from Superb Lawn Care L.L.C.
We apologize about not being able to get out to your property on the Monday and Tuesday we were expecting to get out there. The owner called back Wednesday morning to explain and apologize for the delay as he was on a landscape install job until dusk both of those days, and at the time was dealing directly with the phones and the jobs. We hired a full time office person to better coordinate and communicate with customers to ensure quality customer service.
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*Contact business to see additional licenses.
Service Categories
Lawn and Yard Work,
Landscaping,
Mulch and Topsoil,
Landscaping - Lighting,
Pavers and Hardscaping,
Fireplaces,
Leaf Removal,
Lawn Fertilization & Treatment,
Holiday Decorating,
Snow Removal,
Pressure Washing,
Lighting
FAQ
Superb Lawn Care L.L.C. is currently rated 2.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 10:00 PM - 4:00 PM
Superb Lawn Care L.L.C. accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Superb Lawn Care L.L.C. offers free project estimates.
No, Superb Lawn Care L.L.C. does not offer eco-friendly accreditations.
No, Superb Lawn Care L.L.C. does not offer a senior discount.
Yes, Superb Lawn Care L.L.C. offers emergency services.
No, Superb Lawn Care L.L.C. does not offer warranties.
Superb Lawn Care L.L.C. offers the following services: Bed Installation/ removal
- Mulch/ Stone
- Planting (shrubs and trees)
- Reconstruction/ removal
Lawn Care
- Fertilization
- Aeration/ Rolling
- Over-seeding
- Yard installation (Seed, Hydro-seeding, & Sod)
Hardscape installs
- Retaining walls
- Patios and Walkways
Drainage
- Trenching
- French drains
- Downspouts
General
- Tree Pruning/ removal
- Gutter cleaning/ guard installation
- Leaf removal
Snow Removal
- Commercial and residental removal
- Salting/ Ice melt (parking lots and sidewalks)
Lawn Mowing (can recommend excellent company based on needs)
Gutter installation
Interior services
Roofing/ siding
Carpentry