Roto-Rooter Plumbing & Water Cleanup

It went very well. They were very responsive and they solved the problem.

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I had a problem with sewer coming up in the floor drain in my home. I called Roto Rooter and they came right out within an hour. They eased my mind that they could fix my problem and could do it right then and there. They ran a cable and unclogged it. They also put a camera down the line and showed me what my lines looked like, which was very interesting. I've never had this problem before and knew nothing of what was going to happen. I was impressed with how friendly and professional they were. After they left, you could never tell they were even here and they went above and beyond to clean up the mess. Thank you.

Imagine yourself on Christmas Eve a little bit before 7:00 p.m. living in a small ranch house with approximately 40 relatives who have gathered to your home for a Christmas celebration. You go down to the basement to bring up more beverages and you see that sewage is seeping up from your main drain and that of your station tubs. That was me a few nights ago. I felt like Clark W. Griswold. I called a few numbers and left messages. I got through to Roto-Rooter immediately. They said that they would have someone out to my home within the hour; it was ten minutes. Mike, their technician, also from my hometown came. He was friendly, courteous and most important to me, was confident he could solve the problem. It just got better from there. First, he suggested that if I had an outside clean out (which I did) to start there so he wouldn't have to come inside, interrupt the party or make a mess. He ran the snake into the house taking only a few minutes. He looked at the toilets and saw how the water was running in the drains. He spotted the problem with one of the toilets that filled very slow and deduced that with a house full of people the toilet was probably flushed too many times before the tank was full. He said without good pressure even a little bit of toilet paper could clog up a drain. The last thing he did was run his snake to the sewer to make sure there were no clogs that way. From phone call to Mike leaving the house, the whole thing took about one half hour. The celebration continued and unlike Clark Griswold, my house is still in tack. Thank you Rotor-Rooter!

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It was good. They were polite and professional. They were on time and did the work in a timely fashion.

The service guy (Mike) showed up about an hour after I called him (on a Sunday morning). He was very prompt, smart, professional, got the job done (leaving no mess behind), and was even a cool guy to boot. He even dealt with the "home protector" insurance company (a plan came with our house when we purchased it), and he even corrected their math for them. Not sure if all of their guys are as good as Mike, but I'd definitely try them again.

They did a wonderful job when they came out. I needed to have my drain routed in a new direction from my washer machine because it was flooding my basement. They were professional and very quick the guys were so nice and friendly when they were here working. They stuck around until the job was finished which was rather late and after closing hours. I would give them A's on everything and I would use them again in the future if I needed too.

very personable look at job said would give estimate gave estimate 299 with senior discount 75 to hook up wires plus tax did job with my help.every thing ok

It was excellent. They did it at the best cost possible without skimping on the quality of work. They did what was necessary.

I have problems with roots getting into the sewer line and so they usually have to come out once a year. The Roto-Rooter guy knows me by name because we have had so much of interaction over the years and he comes out here at least once every year, so he really knows my system, how things work and what to look for and the whole bid. They have all of it on record, so they tell me what they are going to do and what they did last time and that it worked and they do that and everything turns out fine for the rest of the year. I have so far had the same technician come out every year. The overall experience with them has been excellent because I have had a couple of situations that have been really dire and I needed them right away and they have come, so I can’t fault them for that. Their prices are reasonable for what they do. Their punctuality is good because they usually tend to be a little bit early and that is fine with me. They really know what they are doing and they explain everything in very detailed information. They charged me two hundred and fifty dollars for their last services because they discovered roots in a part of the sewer line that hadn’t had roots in it before and the job took them a little longer than it usually did.

They pretty much knew what they were doing. They were very professional. They came and got the job done. It just cost a lot of money. We do get a life time warranty for this. If I sold my house it would do the next home owner. I had to have another guy come and clean the line up four to five times in a year earlier. I probably should not have a problem again now. The price is high but nobody else would it for life time warranty.

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