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Quality Windows

Windows, Doors, Siding

About us

As a 2019 Super Service Award winner, Quality Windows has 44 years of experience and 22 years in the business. Run by father and sons, Quality Windows is a "True Family Business". We offer free, no-obligation, in-home consultations with many vinyl windows for you to see, touch, and test our quality. Quality Windows brings the show room to you. Professionalism is the key to our business! Whether you're looking for 100 new windows or just one replacement, we can help. We can meet all of your window needs while improving your curb appeal and increasing your home's value. We offer many different styles of decorative glass, specialty glass, internal grid styles, and even internal tilt mini blinds. We offer the best windows available from great names like Simonton and Polaris with many other manufacturers available by request. At Quality Windows, we believe your time should be spent enjoying the view. Give us a call, you'll be glad you did. Full life time warranty on all parts and labor. Short and long term no interest financing available. Additional phone - (800) 863-9344.

Business highlights

26 years of trusted experience
Family Owned & Operated

Services we offer

Replacement windows, exterior entry doors; such as front entry and patio sliding glass doors, & siding.

Services we don't offer

Window repair,Door repair, interior door install, Screen Repair, Glass Repair, Glass Block, Storm windows

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.886 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
10%
3
0%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 26-50 of 86 reviews

Lisa B.
04/2016
5.0
replacement windows
  + -1 more
I called this company on the recommendation of a handyman (Makis home improvement, from Angie's list). Kevin and his wife responded quickly, came to my home and spent more than a hour with me explaining all my options and costs. I was impressed that I never felt pressured to spend more money on higher end options, no pressure, just information. They have excellent financing options over a year. I chose to finance for 6 months at 0% interest, simply for the convenience of the option. The installers they contract with were fabulous! It was all done in 1 day. The crew worked very efficiently and quickly. Installers were very personable, friendly and kept me aware of what was happening. They asked for my approval on what they were doing multiple time. Their work was impeccable,. I can't imagine it going better.
Description of Work: Replace all windows in house (11 total, 3 unusually large). Does not include doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,790

David B.
03/2016
5.0
replacement windows
  + -1 more
Jay and his crew did a great job. They were done in one day, cleaned up, and the windows look beautiful. Highly recommend Quality Windows
Description of Work: removed 15 old wood windows and replaced them with 15 white polaris double hung windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,600

george L.
02/2016
5.0
replacement windows
  + -1 more
We have nothing but praise for the work done by Quality Windows. Their price was outstanding, the work was done quickly and thoroughly, and clean up was complete, professional, responsive service.
Description of Work: Company replaced 22 exterior windows in our home, refinished interior and exterior wall surfaces, and removed old windows and all construction debris.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,344

Jonathan S.
12/2015
5.0
doors, replacement windows
  + 0 more
Absolute dream working with this company from start to finish. Customer service was the bes I have ever experienced. Installation went just as well. Completed all work in one day, paid attention to even the smallest parts of the job, were friendly, courteous, and did outstanding work.
Description of Work: installed all new windows including bow window

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,100

Anne C.
12/2015
5.0
replacement windows
  + -1 more
They were very responsive and professional. Everyone we met and dealt with was nice to deal with and patiently answered any questions we had. The installers did a very good job. Replacing the picture window required some additional work to get the new window to fit properly. The work was well done. We have a lot more windows to replace and I plan to use Quality Windows for any future replacements. They did good work and they have fair pricing.
Description of Work: Replaced 4 double hung windows and a large picture window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

David W.
10/2015
5.0
replacement windows
  + -1 more
Ken and Chris did my install and I was very pleased. They were fast and did a great job. Nothing was left behind. I would definitely hire them again and may do so for my main property in Lakewood.
Description of Work: An install of 13 windows into a 1924 home with original windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

Constance D.
10/2015
5.0
replacement windows
  + -1 more
The rep came out to my house the day after I called and we discussed the products,he measured the windows, and gave details of how the process would go. The installers were super nice and very efficient. Everything went smoothly and with relatively little disruption. They left the areas where they worked perfectly clean. I would definitely recommend them.
Description of Work: replaced 10 windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,990

Evelyn J W.
09/2015
4.0
replacement windows
  + -1 more
Good! Not excellent, because they put wrong windows in and the installer raised his voice toward me. However, Bob and Kevin worked with me to rectify the situation.
Description of Work: Installed 3 windows.

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$928

Eric B.
09/2015
5.0
replacement windows
  + -1 more
They came early and had it done by the end of the day. Neat, clean and professional job.
Description of Work: Replaced windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Tom L.
06/2015
4.0
replacement windows
  + -1 more
Some mishaps, but went well overall.
Description of Work: Installed windows

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$3,500

kristin P.
06/2015
5.0
doors, replacement windows
  + 0 more
Very easy to deal with. Set up appointment with no problems. Arrived on time. Tore out 8 old aluminum windows and replaced with 8 vinyl sliders including a large picture window. From start to finish the 2 gentlemen were done in 4 hours. They were very professional and worked efficiently. They cleaned up quick when everything was done. They even disposed of an again. The windows look great. Very professional job. I would definitely use them again.
Description of Work: Replaced 8 windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,850

Mark L.
05/2015
5.0
siding, replacement windows
  + 0 more
Very please with the final results. Contract price remained as stated. The crew picked up the yard every night before they left. Workmanship was excellent. Very courteous workman. No complaints and yes I would use again.
Description of Work: Quality Windows replaced 6 windows , replaced the vinyl siding, and installed new gutters and downs with leafguard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

AGNES A.
04/2015
5.0
replacement windows
  + -1 more
They did a good job but I think they were expensive. There was a Big Deal that I did not purchase and I think I would have saved a lot of money if I would have purchased that deal.
Description of Work: They replaced 8 windows.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark L.
04/2015
5.0
replacement windows
  + -1 more
The job was done quickly and professionally and within the quoted price. They did a good job cleaning up. We will use them again.
Description of Work: replaced 4 original construction windows with vinyl replacement windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Elena I.
01/2015
5.0
replacement windows
  + -1 more
I will be using them for all my future window needs. They showed up on time, and finished that day! Beautiful work!!!!!' I have not one negative thing to say about this company. From the initial consultation to the end of te work, they were definetly the best!
Description of Work: Installed 5 windows. Tempered bottoms and lead paint removal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,825

Ron C.
01/2015
5.0
replacement windows
  + -1 more
They were on time as they indicated and installed the windows in a timely manner. They look great. Installers were polite and efficient.
Description of Work: Installed 11 new windows (Nov/Dec 2014).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Virginia K.
01/2015
5.0
replacement windows
  + -1 more
Came the next day after I called for estimate I ordered windows late October. Was told upfront it would take six weeks for order. Because I had a small job they would work me in. I was OK with it because I was not in a big hurry. They are so clean when they work they cover carpet and steps I was very happy with that and finished work.
Description of Work: Put in three windows and storm door plus took care of another problem I had with a window they did not installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,655

Todd M.
11/2014
5.0
replacement windows
  + -1 more
My experience with Quality Windows was awesome. From the salesman Bob to the installation with Ken!
Description of Work: Replaced 15 Ryan Homes Junk single hung aluminum widows with 15 Beautiful Double Hung premium "Polaris Ultraweld" vinyl windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Mark L.
09/2014
5.0
replacement windows
  + -1 more
I think they are a reputable firm who does above average work. No issues to report on craftsmanship, quality , or on the job behavior. We will have additional windows replaced by this company.
Description of Work: We had the contractor put in 4 replacement windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

ron C.
07/2014
5.0
replacement windows
  + -1 more
we had 3 BR windows, kitchen, LR, and 4 Family room windows replaced, all I believe to be original installation, circa, early '70s. One of the BR windows that was supposed to be obscured, and wasn't, we recieved a refund on. The workers did however leave the backyard gate open, and not telling us, my wife was pretty upset, the dogs got out but were soon captured. there was a problem with the spacing of two of the windows in the Family room on the outside, which would have left a huge gap in the siding, they fixed this issue at no additional cost, which made up for the gate issue. we are very happy with the pricing and quality.
Description of Work: replaced 9 windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,950

Rex R.
07/2014
4.0
replacement windows
  + -1 more
Windows we ordered and siding installation was done very well. However, we wanted a special octagon decorative window installed but vendor could not provide this type window. They told us if we purchased the window, they would install it. We purchased the window we wanted but when they came to install windows we had purchased from them, they refused to install the special window we had ordered. They said they would come back later and do that. Several months later and after several calls, we have still got no response from them. Every call we make, they just say they will check on it. We feel we are now just getting the run-around. We had recommended these people to our friends and neighbors but after this, we don't believe we would order anything from them again, or recommend them to anyone. Too bad for such a trivial thing after we had paid them several thousand dollars.
Description of Work: Install windows and vinyl siding.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$20,000

Irene P.
06/2014
4.0
replacement windows
  + -1 more
They were reliable and reachable by phone. Drivers/installers provided cell phone numbers since our rental property is almost an hour away from our residence. Their price was the best of three estimates for comparable windows. They installed what we ordered, did it right, and also cleaned up after themselves. They were professional, got the job done when they said they would, and there were no problems. I would recommend and use this company again.
Description of Work: Installed windows in our rental property.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Joseph D.
05/2014
5.0
replacement windows
  + -1 more
They did a good job, but we've waited for a long time for them to come over and do the work. Somebody made a mistake and what they did was they came back and replaced the whole panel.
Description of Work: I used the services of Quality Windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Cory O.
05/2014
5.0
replacement windows
  + -1 more
Kevin and his staff were great! They responded to my request for a free estimate within a couple of hours. Kevin himself came out personally and gave us a very good price (much lower than some other estimates we had). The windows were ordered and a couple weeks later, the Quality Windows crew came and replaced our windows in a matter of hours. They were very polite and professional. At the end of the install, we couldn't even tell they had been here - minus the new windows of course - as they cleaned up all their construction material and disposed of our old windows. We would highly recommend Quality Windows to anyone needing windows!
Description of Work: We had three cracked/broken windows replaced, including a huge kitchen window

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$775

Bob K.
04/2014
5.0
replacement windows
  + -1 more
This went very well. The sales representative helped me select the best window options for me. The installers Derek and John were very friendly, steady workers, appeared to do a very good job on the installs and clean up before they left. The Polaris windows appear to be good windows, only time will tell.
Description of Work: Removed old and installed 10 new Polaris windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Contact information

3802 Logan Way, Youngstown, OH 44505

http://www.qualitywindowsllc.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
PA052972
Trade License Locale
Pennsylvania
Trade License Authority
Pennsylvania: Home Improvement Contractors
Trade License Expiration
02/23/2026

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows,
Doors,
Siding

FAQ

Quality Windows is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Quality Windows accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Quality Windows offers free project estimates.
Yes, Quality Windows offers eco-friendly accreditations.
No, Quality Windows does not offer a senior discount.
No, Quality Windows does not offer emergency services.
Yes, Quality Windows offers warranties.
Quality Windows offers the following services: Replacement windows, exterior entry doors; such as front entry and patio sliding glass doors, & siding.
Window repair,Door repair, interior door install, Screen Repair, Glass Repair, Glass Block, Storm windows

Contact information

3802 Logan Way, Youngstown, OH 44505

http://www.qualitywindowsllc.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM