Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Morris Drain Service LLC

Drain Cleaning, Septic Systems, Plumbing,

About us

Morris Drain Service is the oldest family owned and operated sewer and drain business in the Youngstown area. Established in 1947, incorporated in 2001, and licensed as LLC in 2017. Located in Boardman, Ohio, Morris Drain Service has served millions many times over, always getting the job done right. Morris Drain Service is continually providing new services more adapted to today’s residential and commercial needs. Services include Sanitary and Storm Drain Cleaning, Unclogging, High Pressure Water Jetting, Video Inspection, Location, and Mapping. Septic Tank, Grease Trap, and general purpose Residual Waste Disposal.

Business highlights

77 years of trusted experience

Services we offer

Sanitary and Storm Drain Cleaning, Unclogging, High Pressure Water Jetting, Video Inspection, Location, and Mapping. Septic Tank, Grease Trap, and general purpose Residual Waste Disposal.

Services we don't offer

REPAIR, REPLACEMENT, INSTALLATION, EXCAVATION

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.929 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
0%
3
0%
2
0%
1
7%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 29 reviews

Rick J.
01/2020
5.0
sewer cleaning, drain cleaning
  + 0 more
Arrived same day and not long after I initially called. Very happy with the service I received.
Description of Work: Main sewer line clogged

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John L.
01/2020
5.0
drain cleaning
  + -1 more
I had a backup in my main drain line. Our house is 100+ years old, and they handled everything extremely well. Very quick to respond and the drain line was cleared quickly. Outstanding service...would highly recommend them!
Description of Work: Main Line Drain Clear

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Brian B.
08/2018
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
The gentlemen who came out were professional, friendly, knowledgeable, and courteous. I asked a lot of questions simply because I was curious and they were patient and answered all my questions about drains, clogs, and piping. I really liked how efficient and friendly the guys were as I get nervous easily. The price I paid was certainly worth it and cheaper than I thought it would be, especially compared to certain “franchise” plumbing companies. I will definitely hire them for any other drain issues I have. Thank you for your service!
Description of Work: Unclog main sewer line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Dorothy B.
06/2017
5.0
sewer cleaning, drain cleaning
  + 0 more
We have had Morris Drain many times. They are very thorough and explain what they have done. They have replaced and put in a new sewer outlet for us and were very reasonable considering all of the digging and work they did. We have had estimates and they are very high and try to charge you for other things that you don't need. I HIGHLY RECOMMEND Morris drain.
Description of Work: drain cleaning, and sewer back-up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Morris Drain Service LLC
On behalf of Morris Drain Service, we greatly appreciate your positivity and willingness to share your experience with others. Thank you!

Dorothy B.
06/2017
5.0
sewer cleaning
  + -1 more
super super
Description of Work: Great people, they explain everything and do what is required but not more.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

dante D.
08/2016
1.0
septic tank, drain cleaning
  + 0 more
Asked 4 information regarding updating a septic system was given information totally unrelated to what I was requesting. I reiterated what I wanted with specificity & was again given unrelated information. I then stated that maybe I wasn't being clear enough with what I was asking for & before I could complete my sentence was interrupted by the female rep & the phone was given to another rep in their office.. When I spoke to this rep, she appeared to know immediately what I was asking 4 & then advised me that they didn't do that kind of work & that I should contact the health department where a list of potential contractors would be given to me. Once she had completed extending that service to me, I then informed her that in the future, please only allow reps who are proficient in their skill set to interact with their customers. Her response to me was to make excuses for her unknowledgeable rep.. I asked her to stop making excuses & before I could finish, she hung the phone up on me..
Description of Work: Asked 4 information regarding updating a septic system was given information totally unrelated to what I was requesting. I reiterated what I wanted with specificity & was again given unrelated information. I then stated that maybe I wasn't being clear enough with what I was asking for & before I could complete my sentence was interrupted by the female rep & the phone was given to another rep in their office.. When I spoke to this rep, she appeared to know immediately what I was asking 4 & then advised me that they didn't do that kind of work & that I should contact the health department where a list of potential contractors would be given to me. Once she had completed extending that service to me, I then informed her that in the future, please only allow reps who are proficient in their skill set to interact with their customers. Her response to me was to make excuses for her unknowledgeable rep.. I asked her to stop making excuses & before I could finish, she hung the phone up on me..

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Morris Drain Service LLC
On behalf of Morris Drain Service, we give you our deepest apologies for your negative experience. However, we do not have 2 female representatives as you claim in your review. We have one female representative answering the phones during normal business hours whom is kind, courteous, and willing to help as much as she can. She is not a technician. As soon as inquiries go beyond her experience, she will gladly forward you to one of our knowledgable technicians. Never will she interrupt, make excuses, or offer invalid information. We wish you the best in finding another service more suited to your needs.

Steve R.
05/2016
5.0
septic tank, drain cleaning
  + 0 more
unknown
Description of Work: Cleaned Kitchen Drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dan O.
04/2016
5.0
septic tank
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$220

William D.
02/2016
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
unknown
Description of Work: Removed a drain blockage between the house and the street.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

Christopher H.
11/2015
5.0
septic tank, drain cleaning
  + 0 more
unknown
Description of Work: He texted me to inform me that he would arrive in 20 minutes (early in the morning) and was right on time. He removed my septic cover and started sucking out all the poo. He went as far as making sure the flow was good by having me flush the toilet but he discovered my flow was limited so he dug for the other cap, removed it, and cleared the clog. Now my tank is empty and flowing like it should. All this took maybe 30-40 minutes. He does not waste your time! I highly recommend this company for your septic needs!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Dan O.
09/2015
5.0
septic tank
  + -1 more
Very well fast and efficient total clean up.
Description of Work: Septic tank empty

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

tracey B.
05/2015
1.0
drain cleaning, plumbing, septic tank
  + 1 more
Called back in November and was told someone would come out. Never showed up. I gave them the benefit of the doubt and figured maybe the weather had something to do with it. Come Spring I called and spoke to secretary. She assured me someone would get back to me. After waiting a week I had to call them back. Spoke with same woman and again she said she would relay the message. Got a call from, I guess, the owner and he said he would come out to take a look at my septic. He never showed up or called me back. I left three more messages after that and still no call back. Not very reliable and a waste of time.
Description of Work: Provider did nothing. Did not show up.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Morris Drain Service LLC
On behalf of Morris Drain Service, we give you our deepest apologies for the miscommunication. However, there is no indication of scheduling or attempts to do so. Since we take these claims seriously, we searched several thousand paper and digital logs from October through the New Year and nothing was found to back up these claims. No callback arrangements, notes, or logs. Our invoicing system indicated 2 instances that we cleaned the system at [Member Contact Information Removed] for a [Member Name Removed] spanning 13 years. Badly rating a company based on a miscommunication is not only misleading to potential clients, it is misrepresentative and defamatory. Our service is the best in the industry and our reputation speaks for itself. We extend the offer to continue to be of service. If not, we wish you the best in finding another company to suit your needs.

Mark M.
03/2015
5.0
septic tank
  + -1 more
Great communication. Arrived when promised. Explained work performed. Thorough clean-up.
Description of Work: Cleaned/cleared main drain line (house to street).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

John M.
11/2014
5.0
drain cleaning, plumbing, septic tank
  + 1 more
We started to have evidence of a clog two days before Thanksgiving, but, with a plunger and some liquid de-clogger, I thought it was loosened. However, Thanksgiving day there was waste water coming up in the basement. I searched on the Angie's List site for the best possible business in my area. By far Morris Drain Service, Inc. was the best option. The listing said they opened at 7:00am, so I placed a call Friday morning a few minutes after 7. My call was answered immediately, and after I explained the problem and the need for a fix that day, the owner came on the line and said he would be out within the hour. And he was. Bob Morris was very professional in his assessment of the problem, cleared the clog from the outside, and offered some very sound advice about our system. He gave me the total price before he did any work, explained my options, and completed all work as specified. He was careful of our property, considerate when he came inside to do the paperwork, and cleaned up outside before leaving. I am very glad that I chose Morris Drain Service and will use them for any future needs. I am also glad that I had Angie's List members to rely on for accurate, personal information.
Description of Work: Cleared clog in mainline to septic tank and pumped out the tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Catherine V.
08/2014
5.0
drain cleaning
  + -1 more
They are punctual. They try and get to you as quickly as they can; they base it on what the problem is. If they are too busy, I have actually had this happen before; that they will recommend another service for you if it is something that needs to be taken care of like right now. So if they can't do it, they will recommend another company to do it. That was very nice because most companies would tell you we will be there in three or four hours and if they can't get to you fast enough and if there was a problem, like my drains were backing up and they said, call this man and he would come, if not immediately then call us back and we will try and get to you as fast as we can and the man showed right out. I thought that was very nice of them.
Description of Work: They cleared out my main drain for me. They come about once a year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Thomas R.
06/2014
5.0
drain cleaning, plumbing
  + 0 more
I can't say enough about Morris drain and their quality of work . They where very efficent in getting the job done and doing it right I have a lot of respect for this Godly based company . They diffiently practice the golden rule and go beyond to make sure their clients are satisfied!!
Description of Work: unclog gutter drains

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Lee S.
06/2014
5.0
plumbing, drain cleaning
  + 0 more
Extremely well. Blockage was identified precisely without the use of expensive cameras. Very pleased with the outcome.
Description of Work: Used a snake to determine the cause of extreme water buildup and back flow in an outdoor drain system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Craig H.
02/2014
5.0
drain cleaning
  + -1 more
We use them were I worked and should have called them the first time, but our home warranty co. made the call to the first company. Morris Drain was very professional and knew what the problem was. Afterwards they told me that they'll come back out in 6 months to check and make sure everything is OK.
Description of Work: After having a plumbing company come out twice to snake out my main drain I called Morris.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

George Hobart H.
07/2013
5.0
plumbing, septic tank, sewer cleaning, drain cleaning
  + 2 more
The showed up as planned, performed the work quickly and with the right tools. They cleaned up after themselves and told us to expect the problem to reappear in three to four years. They offered to come out every three years and clean it again or earlier if needed
Description of Work: Cleaned out the French drain for our sump system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

John H.
05/2012
5.0
drain cleaning
  + -1 more
I had a downspout back up and I determined the problem was somewhere between my downspout and the street which is 100 feet away. I called Neff Plumbing because they had done excellent work for me in the past. On April 24th, 2012, they suggested I call Morris Drain Service, Inc and at the same time they called Bob Morris and asked that he call me. Bob called me later that morning and said he would be back in town in the afternoon. I called him after lunch and he showed up about 20 minutes later. He had a device on the end of a high-pressure hose that forced the water out of the drain and at the same time pulled the hose in. He cleaned the drain from the street all the way to the house. There were a couple of clogs in the line and after working the hose back and forth a couple of times, it washed them out. I think it took about an hour. Advice to consumers: Plumbing Service and Drain Service are not the same – making the distinction can be very important.
Description of Work: Don't call a plumber if you have a drain problem - call a drain service. They are different jobs requiring different training and much different equipment.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Deede D.
04/2012
5.0
plumbing, septic tank, sewer cleaning, drain cleaning
  + 2 more
He is the nicest and best in the area. They suck it down to the gravel, put all fresh water in, and suck it out again. They are amazing.
Description of Work: I had Morris Drain services fix my underground pipes all the way to the street and clean my septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Edson K.
11/2011
5.0
plumbing, drain cleaning
  + 0 more
My experience with them was very good. I used Morris Drain Service, Inc. Company twice, once for the kitchen drain and another time for the basement drain. They basement drain had roots from plants or trees and so they cut them off. It's been working well since then. They did a good job. They were very reliable. They did an excellent job both times. They stayed back till it was done right. They were very knowledgeable. They were very professional and very friendly. Their price was not out of line; it was an average price.
Description of Work: I used Morris Drain Service, Inc. Company two years ago for a drain cleaning service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

stephanie G.
08/2009
5.0
septic tank
  + -1 more
I had a problem with an overflow in the basement, so I decided it was time to get the septic pumped. I tried this company for the first time, and was very impressed with how professional they were. When I called, I didn't realize that they would be out that same morning, within a couple hours! They took the time to check and make sure everything was working properly, and explained what they did. They were extremely helpful and I would highly recommend them.
Description of Work: The septic tank was pumped.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Lori K.
02/2009
5.0
sewer cleaning
  + -1 more
He was very professional and answered all of my questions, providing lots of information on how we could improve things, try to do things ourselves, etc. For the cleanout, he came over almost immediately and had it done in about 10 minutes.
Description of Work: They first came out to diagnose a sewer backup and ran a snake. Found roots in the pipe and recommended installing a cleanout. A couple of weeks later, we found the cleanout was already installed, and they came back and cleaned the line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

CARL P.
02/2007
5.0
drain cleaning
  + -1 more
The receptionist said that I would get a call from the serviceman that morning, just before he would come to my house. He called 10 minutes before showing up. He performed the cleaning quickly and thoroughly, making sure that the drain was well-cleaned.
Description of Work: The serviceman clean a basement floor drain.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85
    • 1(current)
    • 2

Contact information

4200 Simon Rd, Youngstown, OH 44512

http://www.morrisdrain.com

Service hours

Monday:
6:00 AM - 4:00 PM
Tuesday:
6:00 AM - 4:00 PM
Wednesday:
6:00 AM - 4:00 PM
Thursday:
6:00 AM - 4:00 PM
Friday:
6:00 AM - 4:00 PM
Saturday:
6:00 AM - 2:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Drain Cleaning,
Septic Systems,
Plumbing,
Sewer Cleaning,
Real Estate Auctions,
Gutter Cleaning

FAQ

Morris Drain Service LLC is currently rated 4.9 overall out of 5.

Monday: 6:00 AM - 4:00 PM

Tuesday: 6:00 AM - 4:00 PM

Wednesday: 6:00 AM - 4:00 PM

Thursday: 6:00 AM - 4:00 PM

Friday: 6:00 AM - 4:00 PM

Saturday: 6:00 AM - 2:00 PM

Morris Drain Service LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Morris Drain Service LLC does not offer free project estimates.
Yes, Morris Drain Service LLC offers eco-friendly accreditations.
No, Morris Drain Service LLC does not offer a senior discount.
No, Morris Drain Service LLC does not offer emergency services.
Yes, Morris Drain Service LLC offers warranties.
Morris Drain Service LLC offers the following services: Sanitary and Storm Drain Cleaning, Unclogging, High Pressure Water Jetting, Video Inspection, Location, and Mapping. Septic Tank, Grease Trap, and general purpose Residual Waste Disposal.
REPAIR, REPLACEMENT, INSTALLATION, EXCAVATION

Contact information

4200 Simon Rd, Youngstown, OH 44512

http://www.morrisdrain.com

Service hours

Monday:
6:00 AM - 4:00 PM
Tuesday:
6:00 AM - 4:00 PM
Wednesday:
6:00 AM - 4:00 PM
Thursday:
6:00 AM - 4:00 PM
Friday:
6:00 AM - 4:00 PM
Saturday:
6:00 AM - 2:00 PM