Morris Drain Service LLC

Nearly ran off the road this morning by one of these drivers...Just because they are in trucks, doesn't mean they do not have to obey the traffic laws. TRUCKS HAVE TO YIELD THE RIGHT OF WAY TOO!!!! Not a very good way to advertise your company with drivers driving like they own the roads without a care in the world. I'm not sure of their service, but with drivers acting like that, I would NEVER hire this company. Who knows what they will do at/to your home. They need to be a bit more professional.

Arrived same day and not long after I initially called. Very happy with the service I received.

I had a backup in my main drain line. Our house is 100+ years old, and they handled everything extremely well. Very quick to respond and the drain line was cleared quickly. Outstanding service...would highly recommend them!

The gentlemen who came out were professional, friendly, knowledgeable, and courteous. I asked a lot of questions simply because I was curious and they were patient and answered all my questions about drains, clogs, and piping. I really liked how efficient and friendly the guys were as I get nervous easily. The price I paid was certainly worth it and cheaper than I thought it would be, especially compared to certain “franchise” plumbing companies. I will definitely hire them for any other drain issues I have. Thank you for your service!

We have had Morris Drain many times. They are very thorough and explain what they have done. They have replaced and put in a new sewer outlet for us and were very reasonable considering all of the digging and work they did. We have had estimates and they are very high and try to charge you for other things that you don't need. I HIGHLY RECOMMEND Morris drain.

super super

Asked 4 information regarding updating a septic system was given information totally unrelated to what I was requesting. I reiterated what I wanted with specificity & was again given unrelated information. I then stated that maybe I wasn't being clear enough with what I was asking for & before I could complete my sentence was interrupted by the female rep & the phone was given to another rep in their office.. When I spoke to this rep, she appeared to know immediately what I was asking 4 & then advised me that they didn't do that kind of work & that I should contact the health department where a list of potential contractors would be given to me. Once she had completed extending that service to me, I then informed her that in the future, please only allow reps who are proficient in their skill set to interact with their customers. Her response to me was to make excuses for her unknowledgeable rep.. I asked her to stop making excuses & before I could finish, she hung the phone up on me..

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Very well fast and efficient total clean up.

Called back in November and was told someone would come out. Never showed up. I gave them the benefit of the doubt and figured maybe the weather had something to do with it. Come Spring I called and spoke to secretary. She assured me someone would get back to me. After waiting a week I had to call them back. Spoke with same woman and again she said she would relay the message. Got a call from, I guess, the owner and he said he would come out to take a look at my septic. He never showed up or called me back. I left three more messages after that and still no call back. Not very reliable and a waste of time.

Great communication. Arrived when promised. Explained work performed. Thorough clean-up.

We started to have evidence of a clog two days before Thanksgiving, but, with a plunger and some liquid de-clogger, I thought it was loosened. However, Thanksgiving day there was waste water coming up in the basement. I searched on the Angie's List site for the best possible business in my area. By far Morris Drain Service, Inc. was the best option. The listing said they opened at 7:00am, so I placed a call Friday morning a few minutes after 7. My call was answered immediately, and after I explained the problem and the need for a fix that day, the owner came on the line and said he would be out within the hour. And he was. Bob Morris was very professional in his assessment of the problem, cleared the clog from the outside, and offered some very sound advice about our system. He gave me the total price before he did any work, explained my options, and completed all work as specified. He was careful of our property, considerate when he came inside to do the paperwork, and cleaned up outside before leaving. I am very glad that I chose Morris Drain Service and will use them for any future needs. I am also glad that I had Angie's List members to rely on for accurate, personal information.

They are punctual. They try and get to you as quickly as they can; they base it on what the problem is. If they are too busy, I have actually had this happen before; that they will recommend another service for you if it is something that needs to be taken care of like right now. So if they can't do it, they will recommend another company to do it. That was very nice because most companies would tell you we will be there in three or four hours and if they can't get to you fast enough and if there was a problem, like my drains were backing up and they said, call this man and he would come, if not immediately then call us back and we will try and get to you as fast as we can and the man showed right out. I thought that was very nice of them.

I can't say enough about Morris drain and their quality of work . They where very efficent in getting the job done and doing it right I have a lot of respect for this Godly based company . They diffiently practice the golden rule and go beyond to make sure their clients are satisfied!!

Extremely well. Blockage was identified precisely without the use of expensive cameras. Very pleased with the outcome.

We use them were I worked and should have called them the first time, but our home warranty co. made the call to the first company. Morris Drain was very professional and knew what the problem was. Afterwards they told me that they'll come back out in 6 months to check and make sure everything is OK.

The showed up as planned, performed the work quickly and with the right tools. They cleaned up after themselves and told us to expect the problem to reappear in three to four years. They offered to come out every three years and clean it again or earlier if needed

I had a downspout back up and I determined the problem was somewhere between my downspout and the street which is 100 feet away. I called Neff Plumbing because they had done excellent work for me in the past. On April 24th, 2012, they suggested I call Morris Drain Service, Inc and at the same time they called Bob Morris and asked that he call me. Bob called me later that morning and said he would be back in town in the afternoon. I called him after lunch and he showed up about 20 minutes later. He had a device on the end of a high-pressure hose that forced the water out of the drain and at the same time pulled the hose in. He cleaned the drain from the street all the way to the house. There were a couple of clogs in the line and after working the hose back and forth a couple of times, it washed them out. I think it took about an hour. Advice to consumers: Plumbing Service and Drain Service are not the same – making the distinction can be very important.

He is the nicest and best in the area. They suck it down to the gravel, put all fresh water in, and suck it out again. They are amazing.

My experience with them was very good. I used Morris Drain Service, Inc. Company twice, once for the kitchen drain and another time for the basement drain. They basement drain had roots from plants or trees and so they cut them off. It's been working well since then. They did a good job. They were very reliable. They did an excellent job both times. They stayed back till it was done right. They were very knowledgeable. They were very professional and very friendly. Their price was not out of line; it was an average price.

I had a problem with an overflow in the basement, so I decided it was time to get the septic pumped. I tried this company for the first time, and was very impressed with how professional they were. When I called, I didn't realize that they would be out that same morning, within a couple hours! They took the time to check and make sure everything was working properly, and explained what they did. They were extremely helpful and I would highly recommend them.

He was very professional and answered all of my questions, providing lots of information on how we could improve things, try to do things ourselves, etc. For the cleanout, he came over almost immediately and had it done in about 10 minutes.

The receptionist said that I would get a call from the serviceman that morning, just before he would come to my house. He called 10 minutes before showing up. He performed the cleaning quickly and thoroughly, making sure that the drain was well-cleaned.