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EMS PLUMBING & HEATING

4.5(
33
)

Plumbing, Water Heaters

About us

Since 1974, EMS Plumbing & Heating has been dedicated to providing residential and commercial customers like you with the very best in heating and plumbing system maintenance, repairs, snaking of drains, and installations. Our family owned and operated company is a proud member of the Home Builders Association (HBA), Angie's List, the Better Business Bureau (BBB), and the Regional Chamber of Commerce. Contact us today for a FREE estimate on the services you need.

Business highlights

Emergency Services Offered

Services we offer

Snaking Drains, Plumbing, Water Heaters, Drain Replacement, Hot Water Repair and Replacement. Residential and Commercial. Plumbing, Sump Pump, Hydonics Service and Tankless Water Heaters. Emergency Plumbing and Boiler Heat Services. Comprehensive Emergency Repairs: *Plumbing Fixtures *Boiler Heat *Sump Pumps *Drain Cleaning *Toilet Repair. Expert Plumbing Services: *Leaking Faucets *Traps *Pipe Holes *Leaking Stacks *Drains and Spouts

Services we don't offer

Ask for details!

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes

Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.533 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
6%
3
6%
2
6%
1
6%
Rating CategoryRating out of 5
quality
4.5
value
4.2
professionalism
4.6
responsiveness
4.6
punctuality
4.5
Write a review
Showing 26-33 of 33 reviews
David T.
12/2020
5.0
plumbing
  + -1 more
bathroom tub plumbing repair
Description of Work: Work was for my mom who is a senior citizen. She was extremely complementary- on time, efficient, friendly and wore a mask to protect her. A wonderful experience!
Rating CategoryRating out of 5
Yes, I recommend this pro
David M.
03/2016
5.0
water heater repair, plumbing
  + 0 more
Excellent job!!!
Description of Work: Replaced hot water heater
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$800
Rita W.
08/2015
5.0
plumbing
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Paula-Marie K.
07/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Replaced hot water heater
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Lisa A.
10/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: Replaced water tank. Went very well only concern is scheduling took almost 3 days.
Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$212
lori N.
03/2013
5.0
plumbing, water heater repair
  + 0 more
It went excellent. They were professional and thoughtful. The owner answers the phone himself--you never get a recording. The owner, Ed Smitzer, came over with his arm in a sling to help me stop rushing water coming out of my old water heater. Denny, one of the employees, is a thinker and finds the cause and gets it done. They are reasonable and comparable in price. Their service is exemplary.
Description of Work: They performed plumbing services. They also installed a new water heater.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from EMS PLUMBING & HEATING
April 3, 2013 [member name removed] [member information removed] Dear [member name removed] We would like to thank you for allowing EMS Plumbing to work for you. It has been a pleasure working for such pleasant people. We look forward to working for you again in the future. Sincerely, Edward M. Snitzer & EMS Plumbing Staff Edward M. Snitzer & EMS Plumbing Staff
Andrea R.
04/2012
5.0
plumbing
  + -1 more
They were very professional, they cleaned up the mess.
Description of Work: They came and just adjusted the toilet. He had to drill pipes out and fix a leak for us.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Response from EMS PLUMBING & HEATING
April 3, 2013 [member name removed] [member info removed] Dear [member name removed], We would like to thank you for allowing EMS Plumbing to work for you. It has been a pleasure working for such pleasant people. We look forward to working for you again in the future. Sincerely, Edward M. Snitzer & EMS Plumbing Staff Edward M. Snitzer & EMS Plumbing Staff
CLARE S.
12/2008
1.0
plumbing
  + -1 more
This company does not take responsibility for problems they create. I have never sued anyone and I am not going to start now. I would pray that they go out of business.
Description of Work: I had a terrible experience with EMS Plumbing; beyond terrible. They installed a cracked commode and did not tell me. It leaked through the kitchen and basement. They are very dishonest. The owner would not correct the problem. It was a tremendous amount of damage done. They also used less expensive, lower standard products than what I wanted but priced them as more expensive products would be priced.
Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$80
Response from EMS PLUMBING & HEATING
After reviewing customers complaint regarding work that was completed on 02/07/2004. There is no truth in any of the statements made by customer. After attempting to repair an obsolete Eljer water closet. EMS recommended replacing the toilet. China samples were presented to customer to pick color choice for her existing obsolete color toilet. Customer picked a Kohler Well Worth toilet # 3422-6 elongated. Customer was informed Kohler (Skylite Blue) color choice was not an exact match to her obsolete Eljer water closet color. She approved this brand choice and color to order. After Installing the Kohler Well Worth water closet (as requested), Customer was not happy with the color match. EMS informed customer the toilet was a special order and could not be returned. EMS Plumbing was called out to her residence 10 days after installed water closet to inspect toilet for scratches in the bowl. The scratches were removed with cleanser. In addition, to inspect a small burr underneath tank lid. These items were addressed the day I was at customers house at no time did the customer inform me of a cracked toilet, any water damage, or say I installed the wrong toilet. EMS plumbing would not still be in business or still maintain an A+ reputation with the Better Business Bureau since 1986 if we operated our business as accused. I am so sorry that the customers color choice did not meet her expectation.
    • 1
    • 2(current)

Contact information

360 E Midlothian Blvd, Youngstown, OH 44507

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed

Licensing

Bonded
Insured
Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Plumbing,
Water Heaters

FAQ

EMS PLUMBING & HEATING is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: Closed

EMS PLUMBING & HEATING accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, EMS PLUMBING & HEATING offers free project estimates.
No, EMS PLUMBING & HEATING does not offer eco-friendly accreditations.
No, EMS PLUMBING & HEATING does not offer a senior discount.
Yes, EMS PLUMBING & HEATING offers emergency services.
Yes, EMS PLUMBING & HEATING offers warranties.
EMS PLUMBING & HEATING offers the following services: Snaking Drains, Plumbing, Water Heaters, Drain Replacement, Hot Water Repair and Replacement. Residential and Commercial. Plumbing, Sump Pump, Hydonics Service and Tankless Water Heaters. Emergency Plumbing and Boiler Heat Services. Comprehensive Emergency Repairs: *Plumbing Fixtures *Boiler Heat *Sump Pumps *Drain Cleaning *Toilet Repair. Expert Plumbing Services: *Leaking Faucets *Traps *Pipe Holes *Leaking Stacks *Drains and Spouts
Ask for details!

Contact information

360 E Midlothian Blvd, Youngstown, OH 44507

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed