We could have lost our home to fire. They had repaired the furnace just before we moved in. A week later, when I arrived home and grabbed the door knob, it was HOT. The house was over 120 degrees and the furnace was roaring. I called Roberts and he came right away. Long story short, he came a couple times, kept charging me, and was never able to get the furnace running properly.
Description of Work: Attempted to fix furnace
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0
$200
Michael R.
07/2011
1.0
heating & air conditioning/hvac
+ -1 more
On or about 6/30/2011 I contacted them about my furnace A/C blower fan making loud noises. I was told that nobody could service it at that time and to make an appointment for later. I made an appointment for 7/6/2011 at 3:00 p.m. and nobody showed up. Not only did they not show up, they didn't even call to say they were not coming. I called them to find out if they were coming, and was told they coundn't make it. They never appoligized or offered to come later and were very rude on the phone. I set aside valuable time for this appointment for nothing. If your looking for a pro, don't go with these guys.
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Service Categories
Heating and Air Conditioning
FAQ
ROBERTS PLUMBING HEATING is currently rated 1 overall out of 5.
No, ROBERTS PLUMBING HEATING does not offer free project estimates.
No, ROBERTS PLUMBING HEATING does not offer eco-friendly accreditations.
No, ROBERTS PLUMBING HEATING does not offer a senior discount.
No, ROBERTS PLUMBING HEATING does not offer emergency services.
No, ROBERTS PLUMBING HEATING does not offer warranties.