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Compu-Fix Wooster LLC

Computer Repair, Computer Sales, Computer Training

About us

Mobile Phone Repair. Computer Repair.

Business highlights

14 years of trusted experience

Services we offer

Cell Phone Repair. Tablet Repair. Computer Repair.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

4.04 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
0%
1
25%


Rating CategoryRating out of 5
quality
4.0
value
4.3
professionalism
4.0
responsiveness
4.3
punctuality
4.0
Showing 1-4 of 4 reviews

Nancy L.
05/2022
5.0
computer repair
  + -1 more
I took it in at about 5pm and I received a call at 11 am the following day to say that it was ready. My bill was $25 + tax, and they "reset the PRAM". I am pleased with the speed and the price and the polite and friendly fellow who took care of me at the front desk.
Description of Work: The screen on my Mac Air showed only the apple, and would not go any farther

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Connor K.
06/2021
1.0
computer repair
  + -1 more
1) they misdiagnosed my computer and told me they had to replace a different part than originally told me 2) REPLACED A PART THAT THEY NEVER TOLD ME NEEDED REPLACED (A FAN) 3) DROPPED MY COMPUTER IN FRONT OF ME AT THE STORE WHEN THEY WENT TO RETURN IT 4) refused to give me my money back after they did all the above on top of move screws around in my computer that I did not ask for 5) when they tried to return my computer to me, they were going to give my computer back without detecting my hard drive Horrible experience. I would’ve paid the $600 again on top of the $600 I paid to get it fixed for the original quote to have them ever touch my computer in the first place. Kevin is a coward and called me without called ID and refused to give me my money back with such horrible service regarding this issue.
Description of Work: Replace the motherboard (or so I was told)

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0

$600

Response from Compu-Fix Wooster LLC
We offered to rectify the issues caused by the computer accidentally being dropped. We offered to replace the customers case with the exact one that he had. He declined our offer. As for his other statements, the computer arrived to us not functioning and left fully functional with the initial issue resolved. Just because this customer is not getting his way, he chose to defame us online and also instructed his friends to do the same. As for the owner calling you from a blocked number, he was not in the store and called you from his personal phone, so of course he would block his number. Customers do not need to know employees personal numbers.

Ron H.
04/2016
5.0
computer repair
  + -1 more
Kevin was friendly and knowledgeable. Fixed problem quickly.
Description of Work: Diagnosed computer problem. Replaced hard drive. Reinstalled operating system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Kevin W.
03/2016
5.0
computer repair
  + -1 more
Very good company. Fixed my computer fast. Works better than before.
Description of Work: Computer tuneup and virus removal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

    Contact information

    323 E Liberty St, Wooster, OH 44691

    http://www.compufixwooster.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 6:00 PM
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 6:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    Closed

    Licensing

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Sales,
    Computer Training

    FAQ

    Compu-Fix Wooster LLC is currently rated 4 overall out of 5.

    Sunday: Closed

    Monday: 10:00 AM - 6:00 PM

    Tuesday: 10:00 AM - 6:00 PM

    Wednesday: 10:00 AM - 6:00 PM

    Thursday: 10:00 AM - 6:00 PM

    Friday: 10:00 AM - 6:00 PM

    Saturday: Closed

    Compu-Fix Wooster LLC accepts the following forms of payment: American Express,Discover,MasterCard,Visa
    Yes, Compu-Fix Wooster LLC offers free project estimates.
    No, Compu-Fix Wooster LLC does not offer eco-friendly accreditations.
    No, Compu-Fix Wooster LLC does not offer a senior discount.
    No, Compu-Fix Wooster LLC does not offer emergency services.
    Yes, Compu-Fix Wooster LLC offers warranties.
    Compu-Fix Wooster LLC offers the following services: Cell Phone Repair. Tablet Repair. Computer Repair.

    Contact information

    323 E Liberty St, Wooster, OH 44691

    http://www.compufixwooster.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 6:00 PM
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 6:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    Closed