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TruGreen Lawn Care - 903

Lawn Fertilization & Treatment, Lawn and Yard Work, Pest Control,


Services we offer

Lawn, fertilization, broad leaf weed, crabgrass & annual weed prevention, insect, grub, tree and shurb care & pest control.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.167 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
58%
4
18%
3
10%
2
7%
1
6%


Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.2
responsiveness
4.0
punctuality
4.2
Showing 1-25 of 67 reviews

Kathy L.
05/2022
5.0
lawn service
  + -1 more
I would highly recommend them. Great service.
Description of Work: Lawn work
Rating CategoryRating out of 5
Yes, I recommend this pro

Kathy L.
05/2022
5.0
lawn service
  + -1 more
Great job! I would highly recommend them and I am very satisfied with their service.
Description of Work: Lawn work
Rating CategoryRating out of 5
Yes, I recommend this pro

Kathy L.
05/2022
5.0
lawn service
  + -1 more
I am very satisfied with the service they are providing to me.
Description of Work: lawn work
Rating CategoryRating out of 5
Yes, I recommend this pro

Kathy L.
05/2022
5.0
lawn service
  + -1 more
I don't have to worry about anything. They did a great job.
Description of Work: Lawn care.
Rating CategoryRating out of 5
Yes, I recommend this pro

Rich B.
09/2017
1.0
lawn treatment
  + -1 more
TruGreen is as a bad a business to deal with. They refused to let me talk to a manager when called the company. They continued to keep me from talking to a manager even though I complained on their website through my account. I talked to a manager for the first time today Monday Se 18, 2017 when he called me in the morning to yell at me, accuse me of looking for free service, and refused to come out and see the problem or try to remedy the problem. Totally unprofessional and a scam business that destroyed my lawn and left me with a health hazard on my lawn, Rust Mold which aggravates allergies and contaminates everything it touches. They still owe me money from the account they took from Turf Master. I never wanted TruGreen to work on my lawn. Thy bought the prepaid service I had with Turf Master. I want all my money back from them that was left on my prepaid service when they got it from Turf Master and I want my lawn cleaned up and restored back the way it was. Bing a disabled veteran I do not have the ability to fix this problem and will be forced to hire someone for the mess created by TruGreen. TruGreen is dishonest and lacks integrity.
Description of Work: They bought Turf Master and took over my prepaid lawn service. They did an application on Aug 29, 2017. They contaminated my lawn with Rust Mold. The tech, Dan, who worked on my lawn came out to see why I had a complaint. Stated he was killing weeds no grass. I pointed out the yellow and red/range discoloration to my Kentucky Blue grass and Rye grass. He left and another Tech Eric came and stated I had Rust Mold. He stated I was overwatering the lawn. I didn't water the Lawn only rain kept my lawn watered. H told me I had to cut and bag it but I told him I could not do that as I am a disabled veteran and don't have a bagging system for my riding mower. I also can't rake because of my disability. He told me he would talk to his manager. He stated later on Sep 15 that 3 managers were coming out on Monday Sep 18. They were going to look at the mold and use a herbicide to kill it. I got a call from a manager Monday morning who stated they were not going or do anything about the mold because rain would wash it away. This is not true as the mold will go dormant and continue to reappear unless I is killed according to reports published on rust mold. Further the rust mold causes allergy attacks and is easily tracked into the house as it gets all over everything it touches. The manager then proceeded to yell at me over the phone stating his other customers have rust mold too and he doesn't treat their mold either. This leads to his tech contaminating all the other lawns he works on with rust mold by way of equipment and his shoes. I told the manager I never had rust mold with Turf Master. Now after 1 application I have rust mold. He continued to yell at me on the phone stating all I wanted was to get free service from him and he was not having that. He continued to talk over me, yelling he was not going to do anything period. The manager was extremely rude and tried to intimidate me. I also know 2 other customers in the same situation as myself because of the application from TruGreen at 615 Day Hill Rd, Windsor, CT 06095 Phone# 860-907-4540. TruGreen is unprofessional, does not take responsibility for their actions, managers refuse to come out and talk with customer and see the problem instead they accuse the customer of trying to get free service. TruGreen also lies to customers about lawn problems they cause, they use untrained ill educated techs to apply chemicals to your lawn as evidenced by the tech who tried to tell me it was weed killer killing weeds instead of knowing that it was rust mold on my grass. Buyer beware your lawn will be destroyed and when it happens, you will be treated like dirt and left having to fight to get your lawn fixed. TruGreen is not a reputable business. I am submitting a few pictures but have many more. I also have pictures fro today Sep 18, 2017 to show the continuing spread of mold.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from TruGreen Lawn Care - 903
We are very sorry to hear that your experience with our customer support team was not helpful, and we would like to apologize about how this may have impacted you. We take great pride in offering the highest possible level of customer service, and it is extremely concerning to read the details of your experience. We would appreciate the opportunity to discuss your experience directly so that we can expedite a speedy and effective solution. Please contact us at: 1 (800) 515-3380 at your earliest convenience. Again, we would like to apologize for any inconvenience.

Shannon K.
05/2015
2.0
lawn treatment, pest control
  + 0 more
I list of grievances with Scottslawn is too long to put here however I will write some highlights...
Description of Work: Sprayed chemical fertilizers and pesticides.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
1.0

Yes, I recommend this pro
$68

Bonnie D.
05/2015
3.0
lawn service, lawn treatment
  + 0 more
I have no problem with the products or the people doing the lawn. I DO have a problem with their scheduleing. I sign up for 4 applications a year and they try to sneak more in at my cost. This has been going on for the past 3-4 years after repeatedly asking them to not do this. So after the first application this year, they called to apply another application within days of the first one. I've had enough.
Description of Work: Fertilized the lawn.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0

$50

Kelly C.
03/2015
4.0
lawn service, lawn treatment
  + 0 more
We have used them for the past two years. I was happy. The people are pleasant enough. One guy does all the application but I think two men came in to do the aeration.
Description of Work: We use Scotts Lawn Service for lawn and yard work. They do the fertilizers and they do the aeration and over seeding.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$300

Laurie D.
03/2015
4.0
lawn treatment
  + -1 more
I've been using them for probably the last four years or so. We actually see them in the neighborhood. They do a good job. The staff is very good. It is an interesting line of work; it is not a work that I would do. Scott seems to run the whole lawn and we appreciate that. We had one problem were they over sprayed and fried the lawn a little bit but they did come out and looked at what happened to the lawn and gave us some credit. They were responsive to the complaint but they did fry the grass. Their prices are fine.
Description of Work: We do Scotts Lawn Service. They do a cafeteria sale where you can pick what you want done. We have them mostly do the weed control. They send you the bill and when you prepaid it they give you 5% off. We only get four services but they'll do everything. They will come seed your lawn, shrubs and check your trees. I suspect we are on the low end because we only want them to come out here with the chemical. Mostly they come out four times, spring, couple times in the summer and then fall.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Patricia U.
02/2015
2.0
lawn treatment
  + -1 more
Not good. they triple charged me. Gave me a hard time, made all kinds of exscuses. Finally gave me my money back but it took a few months
Description of Work: Not much

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0


Michael M.
07/2014
2.0
lawn treatment
  + -1 more
.This company did not provide the expertise needed to solve my landscape problems It was difficult to focus their attention on specfic issues when the needs did not fit a planned schedule of application When i dismissed the company for failure to perform i was sent a bill for a final application not performed.When i called and explained why i had denied continued service i was sent a collection letter.I would highly recommend staying with a local landscaper whose reputation in your area depends on word of mouth and whose ability to perform is not tied to a preset schedule of a standard apply and bill formula
Description of Work: This is a national cookie cutter service . They provide a standard application of their product at a designated time and send a bill .This company does not address individual concerns and rarely do you speak to the same individual twice

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0


Helen S.
02/2014
5.0
pest control
  + -1 more
It was fine. I have no complains. My husband was the one who did it and I think there were two of those we speak with were very pleased with. The price was about competitive and the price was okay.
Description of Work: I used the pest control/exterminating service of Scotts Lawn Service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Teresa B.
07/2013
4.0
lawn treatment
  + -1 more
They keep my lawn nice nice and green and they keep the bugs out. The quality of work is fine.
Description of Work: Scotts LawnService come periodically to do lawn fertilization.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,300

Gene A.
04/2013
2.0
lawn treatment
  + -1 more
They were horrible. I came on vacation and then Angie’s list launched their service. I would now be getting into it finally and checking reviews for services in my area. Last year I used Scotts Lawn Service. I thought it was unbelievable, I have used Scotts products for years and I thought their lawn service would be top of the line but it ended up worst then if I did not do anything at all. I actually got my money back from them. They actually refunded without a problem but that was not really the point. In my area if I do not prevent the crappy rats at spring time then we get it and there was no way to get rid of it. Last year was a disaster because they messed the whole thing up. It was six payments for $70.00 and I did not get pass the payment because I had issued and I called them back and called them back. Then they came but I wanted a supervisor out here because it was really a serious issue. They never sent the supervisor and they refunded my money and I never heard from them again. They were not interested in making it right. What I wanted was to have somebody who cared about what happened and nobody seemed to. It was huge surprise for me being Scotts. They were the guys I was buying their stuff for years. It totally blew my mind. I got my money back with no hassles.
Description of Work: I used Scotts LawnService for lawn services.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$70

Edward H.
04/2013
5.0
lawn treatment
  + -1 more
We did receive the estimate and the price was relatively reasonable, although aspects of it were a little open-ended. However, while I was away on a business trip, my wife had cntacted another company and had already agreed to their services. Thus, we did not conclude an agreement with Scotts. However, I would go with them if the company we had already contracted with does not work out.
Description of Work: We contacted Scotts for an estimate of providing weed control and fertilization services for our lawn. The contact was strictly for an estimate. It took two attempts to get a reply and the reply was by telephone. No one came out even though the flyer they sent said someone would come out and test the soil..

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
4.0

Yes, I recommend this pro

Russell B.
02/2013
4.0
lawn treatment
  + -1 more
I have a yearly contract with them. They are okay. Their prices are pretty good.They come out on a regular basis. I will continue to use them because of their price.
Description of Work: I use Scotts LawnService for lawn treatments.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,000

CARL J.
07/2012
5.0
pest control, landscaping, lawn service, lawn treatment
  + 2 more
I like that they call first and tell me what they want to do. It gives me the opportunity to approve or not. They also tell me the times range they would be here at.
Description of Work: They come out every 2-3 months and they take care of our whole front and back lawn.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Janice H.
06/2012
5.0
lawn treatment
  + -1 more
They are very professional and have a good product.
Description of Work: They come every three months to lay down fertilizer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Russell B.
05/2012
5.0
lawn treatment
  + -1 more
They did some fertilizing and killed some weeds in my yard for me about a month ago. I would give them an A rating and will use them again.
Description of Work: I used Scotts Lawn Service for some yard work I needed done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Cynthia G.
03/2012
4.0
lawn treatment
  + -1 more
They came when they said they were going to come and everything was fine. They were good.
Description of Work: They did lawn fertilization and treatment.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Janet R.
10/2011
3.0
lawn service
  + -1 more
They charge me about $80 for an application for just a standard weed and feed. There was a contractor who didn’t show up for the aeration as scheduled. I would use them in the future too.
Description of Work: I have a contract with Scotts Lawnservice – Windsor for weed and feed and aeration. I’ve used them a couple of times in the last 3 months. The most recent one was about 3 weeks ago.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
1.0

Yes, I recommend this pro
$80

Dennis B.
11/2007
1.0
lawn service
  + -1 more
Terrible; complete idiots and a rip off! Over fertilized so that they killed large swaths of my lawn. Then they showed up while I was at work and tried to aerate and purported to overseed in the worst of the late summer drought. Ground was so hard in most of my yard the aeration hardly made a dimple in the soil. When I called to complain they said under their guarantee they would do it again within a week. What a rip off and waste. No point in aerating when ground is hard, no point in overseeding in drought when being advised not to water lawns. Could not be more discouraged by how these people blatantly ripped me off as soon as they got paid, apparently because they had nothing else to do with their time. Terrible, terrible!
Description of Work: They were supposed to fertilize and treat in the summer at house I just purchased. I was to get aeration and overseeding upon appointment in the fall.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$500

TOM M.
08/2007
5.0
lawn treatment
  + -1 more
These guys did a great job! They were always very professional and very punctual. I have a service agreement with them and I pay them yearly to keep my lawn looking very healthy and beautiful. They schedule their visits and come out which is hassle free for me.
Description of Work: I had them apply chemicals and fertilizer to my lawn. They also put weed killer and pest repellent on my 5000 square foot yard.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$300

LINDA D.
08/2007
5.0
lawn treatment
  + -1 more
I have been using Scott's Lawn Service for many years now. Even though the prices are a tad steep I feel that I get my money's worth. I would highly recommend them to other people looking for work to be done on their yards.
Description of Work: Scott's lawn service does seasonal work on our 2000 square foot lawn. The services that they perform include weed treatments, pest control and fertilizing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Tom M.
04/2007
1.0
lawn treatment
  + -1 more
Very Poor. They missed areas of the lawn and weeds subsequently took over. When we canceled our contract, they came out several times and billed for unwanted service. We get a better lawn doing it ourselves. The cost and service was not worth the price.
Description of Work: Signed up for standard lawn service 4 times per year.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$100
    • 1(current)
    • 2
    • 3

Contact information

615 Day Hill Rd, Windsor, OH 06095


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Lawn Fertilization & Treatment,
Lawn and Yard Work,
Pest Control,
Tree Service,
Landscaping,
Mulch and Topsoil,
Lawn Irrigation

FAQ

TruGreen Lawn Care - 903 is currently rated 4.1 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

TruGreen Lawn Care - 903 accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, TruGreen Lawn Care - 903 offers free project estimates.
No, TruGreen Lawn Care - 903 does not offer eco-friendly accreditations.
No, TruGreen Lawn Care - 903 does not offer a senior discount.
No, TruGreen Lawn Care - 903 does not offer emergency services.
No, TruGreen Lawn Care - 903 does not offer warranties.
TruGreen Lawn Care - 903 offers the following services: Lawn, fertilization, broad leaf weed, crabgrass & annual weed prevention, insect, grub, tree and shurb care & pest control.
Ask for details.

Contact information

615 Day Hill Rd, Windsor, OH 06095


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM