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DISCOUNT CARPET OUTLET

Carpet Sales and Installation, Flooring Sales and Installation, Hardwood Flooring Sales and Installation,


Services we offer

SALES & INSTALLATION OF CARPET, TILE, HARDWOOD, CERAMIC, LAMINATE FLOORING.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.54 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
3.2
value
3.5
professionalism
3.5
responsiveness
3.5
punctuality
3.5
Showing 1-4 of 4 reviews

Timothy C.
05/2024
1.0
carpet installation
  + -1 more
Google review summary 3.7 (42) Reviews All prices9 Sort by Most relevant Newest Highest Lowest Poetic Justice 2 reviews I had a nightmare of an experience with this place. I picked out 2 rooms of carpet. They came and installed the livingroom carpet which went fine but when it came time for them to install the family room carpet I got the runaround. I was … More Jennifer Neubarth 3 reviews 3 months ago DO NOT USE THIS BUSINESS.One star is generous! A) They asked for all the money upfront! (Live and learn!) B) No contract. New house that needed all new flooring. $20,000 later and we still need new flooring! The experience we had with this … More Photo 1 in review by Jennifer Neubarth Photo 2 in review by Jennifer Neubarth 1 Courtney Merkle Local Guide·71 reviews·32 photos a year ago Greg was great from the start. Cheapest quote I found, he stayed in touch and even though we had one small hiccup in the process, he rectified it within the hour. … More Photo 1 in review by Courtney Merkle Photo 2 in review by Courtney Merkle Photo 3 in review by Courtney Merkle Taz Stansbury Local Guide·24 reviews·32 photos 3 years ago I work for Zacarias Landscaping an WDC hire us to do the landscaping work. So because of that, i can personally tell you that the staff an workers we've met are, very very polite an welcoming to anybody an very helpful. Aswell as having … More after trimming everything down an applying new mulch. beforenice looking grass lines i think. 1 Wilmington Discount Carpets (Owner) 2 years ago Thank you so much for the kind words, Taz! We appreciate you! People also ask What are the disadvantages of carpet flooring? What are the advantages of using carpet as a floor covering? What is the use of carpet? Feedback Facebook · Wilmington Discount Carpet & Flooring 60+ followers Wilmington Discount Carpet & Flooring Wilmington Discount Carpet & Flooring · Page · Carpet & Flooring Store · (937) 383-1077 · wilmingtoncarpets.com. 1.0 (2) Angie's List [*** Link removed ***] › companylist DISCOUNT CARPET OUTLET Reviews - Wilmington, OH DO NOT USE THIS BUSINESS.One star is generous! A) They asked for all the money upfront! (Live and learn!) B) No contract. New house that needed all new ... 4.6 (3) Better Business Bureau [*** Link removed ***] › profile › wi... Wilmington Carpets, Inc | Better Business Bureau® Profile Floor Coverings in Wilmington, OH. See BBB rating, reviews, complaints, & more ... Wilmington Carpets, Inc in Wilmington, OH offers floor ... Discount Carpet Outlet. FlooringStores [*** Link removed ***] › wi... Wilmington Discount Carpets Browse through Wilmington Discount Carpets's huge selection of flooring ... Wilmington Discount Carpets - 7589 OH-73 Wilmington, OH 45177 ... Customer Reviews. 4.7. Houzz [*** Link removed ***] › wilmingt... WILMINGTON DISCOUNT CARPETS - Project Photos & Reviews We sell carpet, ceramic tile, vinyl flooring and hardwood flooring. We are a stocking store, selling quality with low discount, competitive pricing. We also ... Yellow Pages [*** Link removed ***] › mip Discount Carpet Outlet - Wilmington, OH 45177 ... reviews. Now I'm referring someone. Oh and great price too! Helpful(0)Flag. Details. Phone: (937) 383-1077. Address: 7589 W State Route 73, Wilmington, OH 45177. MapQuest [*** Link removed ***] › ohio Wilmington Carpets Inc, 7589 W State Route 73 ... Get more information for Wilmington Carpets Inc in Wilmington, OH. See reviews, map, get the address, and find directions. Foursquare [*** Link removed ***] › wilmingt... Wilmington Discount Carpets - 7589 W State Route 73 See 3 photos and 1 tip from 4 visitors to Wilmington Discount Carpets. "Cheap tires" Retail Flooring Stores [*** Link removed ***] › store Wilmington Discount Carpets Wilmington Discount Carpets is a flooring store in Wilmington OH. Shop for ... Carpet, Mohawk Carpet, Patcraft Commercial Carpet, Shaw Carpet, Ceramic ... People also search I had a nightmare of an experience with this place. I picked out 2 rooms of carpet. They came and installed the livingroom carpet which went fine but when it came time for them to install the family room carpet I got the runaround. I was told the inataller would be there between 2-3. Carlos didnt show up until near 4:30 and he had the wrong carpet on truck. Because he didnt speak English well he gestured what I took to mean he was going to get the right carpet which is 10 min from the house and come back. He didnt come back. I tried calling Discount Carpet and got vm. Call never returned so I called next day and was told I had an imaginary conversation with Barbarba saying I would be in today to pick out another carpet. They sold my carpet I paid for to someone else. Barbara is a liar and lousy customer service rep. So I settled on another carpet and was told 270 for install. I said I already paid up front for carpet and install and again Barbara failed to charge or double charged on the carpet. I cancelled the order after she rudely hung up on me when I said that is ridiculous you double sold my carpet forcing me to settle on another and now want to double charge on install. Takes an hour and 270 seriously? These people are scammers. I will never buy from them again. Buyer beware. Francine Currier
Description of Work: Livingroom and Family room

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,200

Jennifer N.
12/2023
1.0
flooring contractor
  + -1 more
DO NOT USE THIS BUSINESS.One star is generous! A) They asked for all the money upfront! (Live and learn!) B) No contract. New house that needed all new flooring. $20 grand later and we still need new flooring! The experience we had with this place was an absolute nightmare. I will write about a few that stand out, but know there was WAY more than documented here! The first two subcontractors they sent were never on time, didn't show or only stayed for an hour. Taking off work for this type of service is infuriating. Those subcontractors installed our carpet and I asked if they were doing our hardwoods too. One said they'd never installed hardwood so we'd have someone else for the hardwood. Fast forward to hardwood installation, who do you think arrived? You guessed it! The contractor who said he'd never installed hardwood! After listening to them talk and making unnecessary cuts to our very expensive hickory floors, my husband made the call to NOT have them come back and get us a contractor that knows what they are doing. They did send a new contractor that was great at installing our hardwoods but did not level the floors, he laid mats to try and level (I believe he was told to get in and out as fast as possible), so now our hardwood floors sound worse than a 150 years old house! They squeak every step you take, bounce in places and have uneven areas. As a customer, when I pay for a product I expect the experts to do their job and let me, as the homeowner, know issues and what needs to be done so my investment lasts! Basically Wilmington Carpet sent a contractor to lay hardwoods but DID NOT do what a flooring company should do and let the customer know that the subfloor needed to be replaced and the floors need to be leveled completely before laying our expensive hardwoods to ensure years of quality and enjoyment. NEXT, we began noticing a hump in the basement in the NEW carpet they installed! THEN, we began vacuuming and the carpet immediately began coming up from the perimeter! This caused me to investigate around the house and when I would barely grab the carpet at the perimeter every area pulled away from the wall. We called to have the issues resolved and the insanity continued. Call after call to get the carpet tended to. Finally, someone was called out to fix it. They set a stretcher against the base of our bar and broke the wood base, then set the rusty stretcher on the carpet causing a rust stain. My husband asked them to leave. We had the owner stop by to look at everything. He said he would have someone come fix the bar, which he did. However, this contractor yelled at my husband over the phone stating that all we want to do is sue the company! The owner then asked what we wanted from him! We said we want all our money back so we can go to a company that will do quality work so we can move forward and continue moving into our house (we literally were living out of boxes and unable to use our bottom level of our house for 9 months.) He said that will not happen. They gave us a bit of a run around and many calls later they called back and said they were going to replace all the carpet. Not sure why, but we went with it. They sent 3 subcontractors and gave them 9-5 to complete. Our basement is HUGE and we have 2 upstairs carpeted bedrooms. Time was ticking and of course I was checking the perimeter! Each time I would pull (and this is a gentle tug) and the carpet would come up, I would point it out! Rita would call the contractors and see why they were still there. She finally told them if I tugged the carpet one more time to pack up their things and leave! We had to call them back for transitions into bathrooms not being complete and stair carpet coming up. The carpet is still not stretched correctly and still has issues of coming up at the perimeter. I can always tell because it appears to bubble. Carpet moves when vacuuming. We are left at square one and having to save to have ALL the flooring replaced which will take years. Awful experience.
Description of Work: New hardwoods and carpet throughout new house

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


07/2006
5.0
carpet installation
  + -1 more
THEY HAVE A GOOD SELECTION OF FLOOR COVERINGS TO CHOOSE FROM. WE WERE ABLE TO MATCH THE CARPET WE HAVE NOW. WE HAD A FEW ESTIMATES AND THEIR PRICES WERE THE LOWEST. THE INSTALLATION IS VERY PROFESSIONAL, TOO.
Description of Work: WE BOUGHT TWO ROOMS OF CARPET FROM THEM AND HAD THEM INSTALL IT.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

07/2006
5.0
carpet installation
  + -1 more
THE CARPET WAS JUST BEAUTIFUL. THE WORKERS WERE VERY POLITE. WHEN THEY GOT TO MY HOME, THEY GOT RIGHT TO WORK. WHEN THEY WERE DONE, THEY MOVED THE FURNITURE AROUND FOR ME.
Description of Work: THEY INSTALLED CARPET IN 3 ROOMS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

    Contact information

    7589 W SR 73, Wilmington, OH 45177


    Service hours

    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Sales and Installation,
    Flooring Sales and Installation,
    Hardwood Flooring Sales and Installation,
    Ceramic Tile

    FAQ

    DISCOUNT CARPET OUTLET is currently rated 3.5 overall out of 5.

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    Saturday: 9:00 AM - 5:00 PM

    DISCOUNT CARPET OUTLET accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, DISCOUNT CARPET OUTLET offers free project estimates.
    No, DISCOUNT CARPET OUTLET does not offer eco-friendly accreditations.
    No, DISCOUNT CARPET OUTLET does not offer a senior discount.
    No, DISCOUNT CARPET OUTLET does not offer emergency services.
    No, DISCOUNT CARPET OUTLET does not offer warranties.
    DISCOUNT CARPET OUTLET offers the following services: SALES & INSTALLATION OF CARPET, TILE, HARDWOOD, CERAMIC, LAMINATE FLOORING.

    Contact information

    7589 W SR 73, Wilmington, OH 45177


    Service hours

    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 5:00 PM