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TOM SCHAEFER PLUMBING INC

Plumbing, Water Heaters, Heating and Air Conditioning,

About us

Plumbing service and installation

Business highlights

Emergency Services Offered

Services we offer

Plumbing service and installation. HWT, sewers, plmg. repairs, backflows,

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.849 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
10%
3
2%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 26-49 of 49 reviews

Patricia P.
07/2017
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
EXCELLENT, every single time.
Description of Work: We've used T.S. Plumbing since we moved to our home 5 years ago. They have performed various jobs for us, from soup to nuts. They are our go-to guys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia P.
07/2017
5.0
plumbing
  + -1 more
Perfect every time.
Description of Work: Repair leaky toilet. Also trouble shot problems with the valves on my refrigerator. We will hire them back to fix the water line in the basement once the refrigerator problems are resolved. We've used this company before and they have been A+ every time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Julina Ann S.
05/2017
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CELESTE M.
02/2017
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$75

Tom C.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

DOROTHY H.
06/2016
5.0
plumbing
  + -1 more
.
Description of Work: I always use Tom Schaefer Plumbing for my plumbing. He has replaced leaky pipes and put in shut-off valve where we needed one and other plumbing jobs.
Rating CategoryRating out of 5
Yes, I recommend this pro

Bonnie T.
03/2016
4.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Michael S.
02/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Had a total sewage clog. Came out, cleared line all the way to the street. Confirmed my suspicions about tree roots. Cleaned up after themselves. Courteous and answered all questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$273

Karen L.
01/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Snaked drain in sink. Repairs on toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$117

Regina R.
01/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Had a problem and it was addressed and taken care of. Very pleased, and I would recommend them to a friend.
Rating CategoryRating out of 5
Yes, I recommend this pro

Melinda S.
10/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: DOS 6/15/2015 Unknown fee, but it was reasonable.
Rating CategoryRating out of 5
Yes, I recommend this pro

Myron T K.
12/2012
1.0
plumbing
  + -1 more
weing
Description of Work: Scheduled appointment 2 week prior. The service date was Nov. 30th, "EARLY" morning.. I waited from 8 AM until someone called at 1:30 PM. They mumbled about 2 other jobs that ran "late". Asked if i was home at that moment,,,,I answered yes but told him that I waited for 5 1/2 hours for him. He replied " well give me a call when I have time". I replied NO, I won't be spending my money with Schaefer Plumbing. Not even an apology! What is ironic is this company was my first attempt using Angie's List. Not sure if I made the right decision using Angie's List. This company was rated very good by your subcribers. Not sure if Angie's List is more reliable than BBB.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Rudy K.
07/2012
5.0
plumbing
  + -1 more
The Job was done right
Description of Work: Called for a est, .,told they gave Est.,Had a man name Pete in the area, and would be by to give a Est.The Est was good , said ok,to the price, Pete had the time, so he did the job of putting in a new P trap,under the bathroom sink, not a easy job in this case,,Thanks Pete for a good Job,

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

JOAN H.
05/2010
4.0
plumbing
  + -1 more
Other than using the old part, the visit was fine. I had no complaint about the work. The did a good job and cleaned up after so I had no mess.
Description of Work: Replaced shower head and fawcets. $315.00. Worker tried to use one of the old parts around the shower head until my son noticed and I asked him about it. Said it was left out of the box and then when and got a new part.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$315

MARY D.
04/2010
5.0
plumbing
  + -1 more
Very good work, very quick.
Description of Work: My sink was very clogged. There was a service man here in the morning. Unclogged my sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

RICHARD B.
04/2009
5.0
plumbing
  + -1 more
The new sink that came with my new counter top was 2 inches deeper than the old one making it impossible to reconnect the drain. They had to cut down the main pipe and re-configure the drains to fit the new level. Everything went well with only one trip for parts. The faucet insert replacement was an after thought which they had on the truck.
Description of Work: Replaced all drain pipes and connected to new sink and disposal. Replaced washerless faucet unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$196

GARY W.
04/2009
5.0
water heater repair
  + -1 more
I've known Tom (the owner) for over 5 years. He (or his employees) has/have done plumbing repairs at my house and at my in-laws during this timeframe. The work is always prompt, courteous and professional. This call was for a leaking water heater. I called and spoke with one of Tom's employees on a Saturday morning. He installed a new water heater by the early afternoon.
Description of Work: Replaced a leaking water heater with a new water heater. Hauled away the old water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Brian M.
04/2009
5.0
water heater repair
  + -1 more
I had a leaky water heater and received a couple different quotes from others that seemed a little to high. Called them and Tom told me that it was $700 installed. At the moment I could not go wrong and I didn't. They were there promptly the next day with the new tank and the two gentle were very courteous and professional. Don't know what else to tell as all went smoothly and everything is working fine.
Description of Work: They installed a new water heater along with removing the old leaky one. In addition they install a few new vents and fixed the on/off valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

conrad R.
11/2008
5.0
plumbing
  + -1 more
Easy to deal with. Responsive. Capable. The only negative was that they didn't provide itemized invoices. The charges were reasonable, so I didn't ask for any more information. He cleaned everything up before he left.
Description of Work: Repaired a leaking water line pressure damper. Replaced a utility faucet. Other small repairs. Two separate visits.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

RICHARD B.
08/2008
4.0
appliance repair
  + -1 more
They had to return a second day for parts so they had to come by a second day. On the second day they had an emergency and couldn't come out for about another two days. I wasn't too mad but I wasn't thrilled about it either.
Description of Work: Tom Schaefer came out and installed a dishwasher for us.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

DIANE V.
01/2007
5.0
plumbing, water heater repair
  + 0 more
Arrived on time. Work was done quickly. The area was left clean and neat.
Description of Work: Replaced leaking dielectric nipple and shut off valve on top of water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

MARCI R.
03/2006
5.0
plumbing
  + -1 more
THEY ARE A PLEASURE TO WORK WITH. THEY ARE KNOWLEDGEABLE AND HONEST. THEY WORK HARD TO FIND OUT WHAT THE PROBLEM IS, AND THEY FIX IT. THEY HAD TO DIG UP OUR YARD TO FIX SOME OF THE PIPES THAT CONNECTED TO THE HOUSE. THEY WERE CONSIDERATE OF THE DAMAGE THEY WERE DOING AND HAD THE HOLES REPLACED VERY QUICKLY.
Description of Work: THEY HAVE DONE ALL KINDS OF PROJECTS, LIKE TOILET REPAIR. THIS TIME SOME PIPES IN OUR YARD WERE REPLACED.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RICHARD F.
08/2005
5.0
plumbing
  + -1 more
VERY GOOD, VERY POLITE.
Description of Work: CLEANED A STOPPED UP SINK DRAIN, WHICH REQUIRED SPECIAL HANDLING OF ELECTRIC SNAKE TO REACH CLOGGED AREA BELOW A "T" IN PIPES.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$102

ANNE W.
05/2004
5.0
plumbing
  + -1 more
DESPITE NUMEROUS PROBLEMS WITH THE PRODUCTS, TOM AND HIS STAFF FULFILLED THEIR OBLIGATIONS QUICKLY AND PROFESSIONALLY. THEY RETURNED TO FIX SEVERAL PROBLEMS (NOT THEIR FAULT, THIS WAS AGAIN PRODUCT PROBLEMS). I WILL BE USING THEM IN THE FUTURE.
Description of Work: TOM WAS CONTRACTED THROUGH A LOCAL HOME IMPROVEMENT STORE TO INSTALL TWO NEW BATHROOM VANITIES AND SOME PLUMBING. I DO NOT KNOW THE EXACT AMOUNT OF THEIR CHARGE FOR INSTALLATION.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700
    • 1
    • 2(current)

Contact information

4350 Glenbrook Rd, Willoughby, OH 44094


Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Heating and Air Conditioning,
Appliance Repair

FAQ

TOM SCHAEFER PLUMBING INC is currently rated 4.8 overall out of 5.
TOM SCHAEFER PLUMBING INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, TOM SCHAEFER PLUMBING INC offers free project estimates.
No, TOM SCHAEFER PLUMBING INC does not offer eco-friendly accreditations.
No, TOM SCHAEFER PLUMBING INC does not offer a senior discount.
Yes, TOM SCHAEFER PLUMBING INC offers emergency services.
Yes, TOM SCHAEFER PLUMBING INC offers warranties.
TOM SCHAEFER PLUMBING INC offers the following services: Plumbing service and installation. HWT, sewers, plmg. repairs, backflows,

Contact information

4350 Glenbrook Rd, Willoughby, OH 44094