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Sunray® Window Films Llc

4.0(
9
)

Window Tinting, Windows - Safety & Security Film, Window Treatments

About us

6 Employees. Additional Phone - (216) 573-3738. Additional Contact name - Christine Susnik. Additional DBA - Lakeside Window Tint LLC.

Business highlights

30 years of trusted experience

Services we offer

Residential & commercial window film applications, security, uses 3m, uv fading reduction, safety and security, fragment retention, energy conservation & decorative solutions.

Services we don't offer

Auto Tinting.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.09 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
56%
4
11%
3
11%
2
11%
1
11%
Rating CategoryRating out of 5
quality
4.0
value
4.3
professionalism
3.9
responsiveness
4.0
punctuality
4.3
Write a review
Showing 1-9 of 9 reviews
Larissa V.
09/2023
2.0
window tinting
  + -1 more
in 2007 I had this product installed at my home. In 2020, I noticed air bubbles, so I called them because they offer a lifetime guarantee. The customer service is AWEFUL. I had to call and call and call and nobody would respond back. they finally did, replaced the film. Fast forward to 2023 the film that was replaced in 2020 had over 100 air bubbles now. So I call, leave message after message after message and NOBODY CALLS ME BACK. The product is ok, if installed correctly, but this companies customer service is non existent!
Description of Work: replace window film that has over 100 air bubbles in it
Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$500
bob W.
04/2015
5.0
window tinting
  + -1 more
unknown
Description of Work: Installed sun film on a window that the previous film from another maker had gone bad. Installation was performed quickly and the area was completely cleaned after the job was done
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Gerald R.
07/2014
4.0
window tinting
  + -1 more
Never contacted us after email with our contact information included.
Description of Work: Window tinting of sunroom and sliding door.
Rating CategoryRating out of 5
responsiveness
4.0
Response from Sunray® Window Films Llc
Sorry...We never received your email
KAREN B.
05/2012
5.0
window tinting
  + -1 more
They installed the film on my patio. They travel all around the country and they are based out of Ohio. They do an excellent job. In 2000, they did the our bay window in our house. It helped prevent the sun from dry rotting my rapes. It helps with installation in all four seasons. They did a remarkable job!
Description of Work: I had a patio door installed.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$262
PATTY H.
10/2004
3.0
window tinting
  + -1 more
THE SALESMAN STATED IN HIS PRESENTATION ONE OF THE FILM COMPANIES COMPETITORS WERE USING WAS FILING BANKRUPTCY. I ASKED WHICH COMPANY. HE REPLIED HE COULDN'T TELL US. IF YOU'RE GOING TO MAKE CLAIMS YOU SHOULD BE PREPARED TO BE FORTHRIGHT.
Description of Work: RECEIVED ESTIMATE FOR WINDOW FILM ON 3 WINDOWS.
Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
$470
Response from Sunray® Window Films Llc
IN ORDER TO PROTECT THE RIGHTS OF OUR COMPANY (SUNRAY WINDOW FILMS, LLC) & THE RIGHTS OF THE COMPETITORS, WE DO NOT DISCLOSE ANY INFORMATION THAT MAY BE WRONGLY STATED ABOUT WHAT PRODUCTS & SERVICES THE COMPETITORS CHOOSE TO USE AS THERE PRODUCT. WE ARE NOT IN THE BUSINESS TO MAKE CLAIMS ABOUT WHO IS USING WHAT AND WHY. THAT IS THE COMSUMERS RESPONSIBILITY TO KNOW WHAT PRODUCTS THE COMPANY USES AND WHAT THE STATUS IS FOR THE PRODUCTS THAT THEY ARE USING AND IF THEY ARE IN A GOOD STANDING. WE CAN ONLY GIVE GOOD SERVICE WITH AN OUTSTANDING CUSTOMER SATISFACTION RATING THAT MANY CUSTOMERS ARE ENJOYING NOW AND WILL ENJOY IN THE FUTURE.
ELLIE P.
03/2004
5.0
window tinting
  + -1 more
THEY DID AN EXCELLENT JOB. WORKED VERY NEAT, CLEAN AND PUT ALL WINDOW TREATMENTS AND FURNITURE BACK THE WAY THEY WERE. VERY NICE AND COURTEOUS PEOPLE TO WORK WITH.
Description of Work: TINTED ALL THE WINDOWS IN MY HOME.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Response from Sunray® Window Films Llc
WE AT LAKESIDE WINDOW TINT, WOULD LIKE TO THANK OUR CUSTOMERS WHO GIVE SUCH A GREAT RESPONSE TO OUR COMPANY. THANK YOU VERY MUCH FOR GIVING A DETAILED DISCRIPTION OF OUR COMPANY IN A POSTIVE MANNER.
JACK H.
07/2003
1.0
window tinting
  + -1 more
DON'T USE THEM
Description of Work: TINTING OF FOUR WINDOWS
Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
2.0
$1,000
Response from Sunray® Window Films Llc
ALL OF OUR CUSTOMERS ARE NOT TAKEN LIGHTLY. TO COMPLAINTS- WE DO NOT RECEIVE ANY COMPLAINTS AS TO OUR WORKMANSHIP AND OUR PRODUCT WE FEEL IS THE BEST. IF WE HAD RECEIVED A CALL FROM ANY CUSTOMER WHO IS NOT HAPPY, WE WOULD MAKE SURE THAT THE PROBLEM WAS FIXED TO THE CUSTOMER''S LIKING. WE BELIEVE IN QUALITY FOR ALL OF OUR CUSTOMERS. WITHOUT A PHONE CALL, WE CANNOT FIX A PROBLEM IF WE ARE NOT MADE AWARE OF THE PROBLEM.
RANDY & AMY P.
10/2002
5.0
window tinting
  + -1 more
VERY VERY COURTEOUS/ THEY WERE VERY PROMPT. WE REALLY LIKED THEM. THEY USED 3 M PRODUCTS WHICH WERE VERY IMPORTANT. OTHER COMPANIES WERE GOING TO CHARGE $500 MORE FOR THE SAME JOB.
Description of Work: HOME WINDOW TINTING/ 18 WINDOWS
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$960
Response from Sunray® Window Films Llc
EVERY CUSTOMER, BIG OR SMALL, IS VERY IMPORTANT TO US AT LAKESIDE WINDOW TINT. I APPECIATE ANYONE AND EVERYONE WHO TAKES TIME OUT TO MAKE SUCH NICE COMMENTS ABOUT OUR COMPANY. THANK YOU, JOHN SUSNIK, PRESIDENT
JOHN B.
11/2000
5.0
window tinting
  + -1 more
3 WORKERS ARRIVED ON TIME, WERE CAREFUL MOVING FURNITURE, USED DROPCLOTHS. WORKED QUIETLY AND STEADILY WITHOUT TAKING A LUNCH BREAK. RETURNED FURNITURE AND CLEANED UP. VERIFIED WE WERE SATISFIED WITH WORK BEFORE LEAVING.
Description of Work: APPLIED UV WINDOW TINTING TO SEVERAL LARGE WINDOWS IN OUR HOME
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,115

    Contact information

    2174 Lost Nation Rd, Willoughby, OH 44094

    www.sunrayfilms.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 AM
    Tuesday:
    8:00 AM - 5:00 AM
    Wednesday:
    8:00 AM - 5:00 AM
    Thursday:
    8:00 AM - 5:00 AM
    Friday:
    8:00 AM - 5:00 AM
    Saturday:
    Closed

    Licensing

    Bonded
    Insured
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Window Tinting,
    Windows - Safety & Security Film,
    Window Treatments

    FAQ

    Sunray® Window Films Llc is currently rated 4 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 AM

    Tuesday: 8:00 AM - 5:00 AM

    Wednesday: 8:00 AM - 5:00 AM

    Thursday: 8:00 AM - 5:00 AM

    Friday: 8:00 AM - 5:00 AM

    Saturday: Closed

    Sunray® Window Films Llc accepts the following forms of payment: Check,MasterCard,Visa
    Yes, Sunray® Window Films Llc offers free project estimates.
    Yes, Sunray® Window Films Llc offers eco-friendly accreditations.
    No, Sunray® Window Films Llc does not offer a senior discount.
    No, Sunray® Window Films Llc does not offer emergency services.
    Yes, Sunray® Window Films Llc offers warranties.
    Sunray® Window Films Llc offers the following services: Residential & commercial window film applications, security, uses 3m, uv fading reduction, safety and security, fragment retention, energy conservation & decorative solutions.
    Auto Tinting.

    Contact information

    2174 Lost Nation Rd, Willoughby, OH 44094

    www.sunrayfilms.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 AM
    Tuesday:
    8:00 AM - 5:00 AM
    Wednesday:
    8:00 AM - 5:00 AM
    Thursday:
    8:00 AM - 5:00 AM
    Friday:
    8:00 AM - 5:00 AM
    Saturday:
    Closed