Right on Roofing has been proudly serving the Northeast Ohio are for 39 years. We offer a variety of services including complete Roofing, Flashing, and Gutter work. Specializing in Slate, Tile, Shingle, Flat Roofs and Copper Flashing. Also, Chimney and Valley Flashings, Wood Shake and Wood Shingle Roofs (both new and treatment of). Charter member of ORCA (Ohio Roofing Contractors Association). Three year winner of Angie's List Super Service Award.
Awful experience. The initial consult was great, but it turns out that Scott Fishel is just a con-man. I hired them in June to complete a job in August. They showed up in July before I owned the property and pestered the previous owners. Then I had to chase them to get back on their schedule. They showed up to do the work, but did not complete it and then tried to overcharge me. after speaking with Scott, we came to an agreement, but then they ghosted me and never came back to do the rest of the work.
Description of Work: “Reattach all of the gutters on the house complete. Install drip metal from underneath the drip edge down into the top of the gutters on all of the gutters complete. Remove the moss from the shingles. Remove the shingles on the East side of the acrylic skylight. Install ice and water shield. Reinstall the shingles. Clean out the gutters.”
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,500
marci C.
10/2022
1.0
roofing
+ -1 more
Hired to repair flat roof. One year later the roof leaked again. Came out to repair and STILL LEAKING!!! It's pouring in my bedroom! Now they say ANOTHER PART OF THE ROOF should be repaired. Not the part that is leaking. I was going to have them give me a quote on a total new roof - NOT NOW. AND I'M TELLING EVERYONE!!!
Description of Work: Small repair.
Rating Category
Rating out of 5
Response from Right-On Roofing Inc
As discussed with the homeowner on site, repairs are temporary fixes in place of long term solutions. Repairs typically last 1 - 3 years and some repairs last longer. Right-On Roofing stated that an estimate for a new flat roofing system is required and a new EPDM flat roofing system will need to be installed to stop water from entering the structure. Right-On Roofing did not say, "ANOTHER PART OF THE ROOF should be repaired." Right-On Roofing was scheduled to give the homeowner an estimate for a tear off and new asphalt shingle roofing installation on another part of the roof. Roofing terms can be difficult to understand and may cause confusion to those not well versed in the trade. At Right-On Roofing we do our best to explain each job in detail to the homeowner while we are initially on site to give an estimate. There appears to have been some confusion we were not aware of based on the homeowner's review. Right-On Roofing also stated that we are willing to reduce the estimate for a new flat roofing system by the amount paid for the repair one year ago, to help ease the pain of having to install a new roofing system during these difficult economic times.
Jessica B.
10/2020
1.0
roofing
+ -1 more
After my initial phone call with Lynn to schedule a guy to go out and assess my property for an estimate, I did not hear back. I called and left a message and also emailed but I never received a response. So naturally I went with a different company. Check out 12 Point Construction, they did an excellent job!
Description of Work: Roof replacement
Rating Category
Rating out of 5
Jeremy B.
09/2019
3.0
roofing
+ -1 more
They did substandard work with a new team and then took over a year to fix the mistake. When they did fix it, the work was well done. Their experienced crew is good. They are nice people in person, but there has been a change of management and turn over. I don't like having to leave a bad review, but it should be written for future potential clients.
Description of Work: Basic check up of work
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
Roger G.
08/2018
2.0
roofing
+ -1 more
Work was done winter 2017. I worked with Eddie, one of their supervisors. The first problem was with scheduling. Eddie said they could begin work on the first dry day (it was raining/snowing a lot). We got a warm, sunny couple of weeks and he never called back. So I called him and then he said he was booked 2 months out. So we rescheduled. After the job was done I found a trim piece for the edge of the siding that was cut (see picture below). He stopped over to look at it; said he would send a guy out to fix it. No one ever showed up or called. Then I noticed the edge line of the shingles was irregular; not a straight line so that looking along the edge of the roof line where the shingles over lap; they curved out and back in (see picture below). This Spring I got up on the roof to look things over and found nails galore laying around. The nails on the top bridge were not tarred. There were extra shingles laying on the roof that were never disposed of. They also left debris on the ground; tin pieces and tar paper supplies laying against the house. I was going to have them pick it all up when they came out again but like I said, they never returned. This Spring I called them to have them complete the rest of the house/quote but they never returned my call. It's like they knew that had to make it right so they decided to ignore me. Bad service, very bad service. Based on my experience I would recommend anyone stay away from this company.
Description of Work: Garage roof quarter
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$1,400
Response from Right-On Roofing Inc
Dear Mr. [Member Name Removed], I would like to apologize for the trouble you have experienced. It came to my attention only through your review. This situation is not typical of the work we do and this employee is no longer with us. If we can remedy this situation and gain your trust, I would like the opportunity. Scott Fishel Owner 440-585-1961
Work appears to be excellent. Staff was punctual and efficient. I would recommend this firm to others ...
Description of Work: Gutter and roofing repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
TIM M.
09/2017
4.0
roofing
+ -1 more
Beautifully once they finally got around to doing the job. It took at least three reminders on my part and much persuading to get them to finish the work. In every other respect they were excellent and professional and gave by far the best and most competitive estimate.
Description of Work: Roof repairs on roof and over front door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
Edgar A.
07/2017
3.0
contractors, gutter repair, roofing
+ 1 more
The additional carpentry work did not get done and I have contacted several roofers as well as Right-on-Roofing but they don't seem to be interested in doing the hole repairs to the soffit or flashing. If I knew RoR would have performed so poorly, I would have had the work done by some other company.
Description of Work: Installed a new roof on 100 year old home. The roof looks okay but the problem is NONE of the flashing was replaced or repaired. The flashing was damaged over the years and may have been damaged during removal of the old cement tile roof. The point is a roof warranty is only as good as the prevention of water infiltration. Also, leaving the damaged flashing in place provides means for bees, birds, bats and insects to nest in the structure in which we have experienced all of the above. Also, Right-on-Roofing was asked to perform carpentry work to seal a hole in a dormer soffit as part of the roof repair work. This was an add to the roof replacement work but we had an agreement that I would pay for the additional carpentry work but needed it done while men were on the roof.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$8,900
Carina R.
06/2017
5.0
roofing
+ -1 more
It went very good actually. They were excellent, could not have been better. The price was good. I was fully satisfied for everything.
Description of Work: They did roofing repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Frank V.
05/2017
5.0
roofing
+ -1 more
Perfect. A tune up and repair was done quickly and for a good price. I had complete faith in the work that was promised and the communication was excellent.
Description of Work: I needed a roof inspection to determine if a repair would be sufficient.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Donna N.
04/2017
5.0
roofing
+ -1 more
They inspected the roof, flashing, and gutters (to make sure elbows and spouts were clear). Sealed a nail head that may have been the culprit. Their "sales agent" was reliable/friendly/helpful, telephone communication and paperwork were professional. The company is easy to work with.
Description of Work: Inspect asphalt shingle roof area to determine cause of a minor leak in corner of closet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Jason L.
12/2016
5.0
roofing
+ -1 more
it went well. they were punctual and did what they said they would. it was a good experience.
Description of Work: new roof with complete tear off
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Debra D.
12/2016
1.0
gutter repair
+ -1 more
didn't they showed up for no reason and were on my roof trying to clean an already cleaned roof, from two days ago. told them to get the **** off my property
Description of Work: gutters needed cleaning
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Debra D.
12/2016
1.0
gutter cleaning
+ -1 more
I was startled Friday early morning to hear people on my roof running a blower. I ran out and found a white van parked next to my garage and three guys on my roof. They did not bother to either knock at my door nor ring my bell to let me know they were there (as my ultimate cleaners did) and just put their ladder on my roof and started blowing. I asked them who they were what they thought they were doing. They said they had a work order to clean my gutters - which I never gave to them. I told them they could clearly see that someone had just cleaned my gutters (two days before at half the price) and told them to leave. I called Mary, saying how upset I was and that this was no way of doing business to make money.
Description of Work: I called around for pricing for cleaning out my gutters and spoke with Mary at this firm. She quoted $160 to clean my gutters on a small 2100 sq. foot ranch house. I thanked her for her quote and never got back to hire them. Their quote was double the amount I eventually paid another contractor. The phone number I was given to speak with Mary is different than the one listed on their web site - reverse white pages states her number is for Bond Distributing Ltd Business associated with 4404617920.
Rating Category
Rating out of 5
value
2.0
professionalism
1.0
responsiveness
1.0
Chandra B.
11/2016
5.0
roofing
+ -1 more
We'll definitely use them again and we strongly recommend them to others.
Description of Work: Rotted wood in our fascia boards gave squirrels and birds access into our attic. Right-On Roofing came the next day to assess the situation and give us an estimate. Their work was timely and very thorough. Eddie and the men who worked on our home were professional reassuring and genuinely caring about helping us during a difficult time as homeowners.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jim H.
10/2016
5.0
roofing
+ -1 more
They did a very professional job. Very neat and cleaned up after themselves. Couldn't be happier with them.
Description of Work: Tear-off and Re-roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Maria C.
09/2016
5.0
roofing
+ -1 more
Amazing job!! I am so thrilled with the work the roof techs did. Great prompt customer service and the price was right 😊
Description of Work: Roof and repair work around skylight windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
William K.
08/2016
5.0
roofing
+ -1 more
It went perfectly. The crew showed up five minutes before they said they would be there at 6:55 AM. Worked all day, until almost 7 PM, the first day they nearly had the entire roof removed and new underlayment down. The second day started off well finished 90% of the job then we had some pop up thunderstorms in the afternoon that prevented them from finishing as they had expected. They came out two days later and finished up. The roof looks great. Scott and Eddie were always prompt in responding to phone calls or messages.
Description of Work: I needed a roof replaced. Included tear off of shake shingles with asphalt over top. Also added invisible ridge vent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
William K.
08/2016
5.0
gutter repair, roofing
+ 0 more
Roof and gutters look great. They were always on time and showed up when they said they would. They did a very professional job and took care of the permit process. There were a couple of minor miscommunications but all-in-all they did great work and completed a major job in less than a three days. There are a few shingles that look to be warping a year later. But the roof still looks great and there have been no problems. I wish I would have asked for them to put in some eave vents too but I didn't know about this option until after the job was nearly complete. The gutters were put in about a month later and they were done in less than a day and they work fantastically. The few warped shingles and the eave venting (this wasn't in the contract but I wish it was) was why I rated a B on quality probably would give a B+ or A- on quality if there was an option.
Description of Work: Last summer they replaced my roof and then I hired them to come back out and replace my gutters.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
SUSAN K.
06/2016
5.0
roofing
+ -1 more
Eddie returned all of our calls promptly. When we decided to have Right On Roofing do the work, he juggled his team's schedule to start and finish our job before an anticipated large storm as we were experiencing intermittent leaking under the flat roof. The team was fantastic and very polite. They were careful to close all our gates when they left (we have dogs). We will definitely use them again.
Description of Work: Right on Roofing replaced a flat roof over an addition and rebuilt a separate part of the roof where the overhand was rotted.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
Cherie M.
12/2015
5.0
roofing
+ -1 more
We called and left a message on Wednesday. The call was returned on Wednesday and they came out Thursday morning and repaired the roof. They were very prompt and did the work in a timely manner. We have done business with Right-on Roofing for many years. They are very professional, honest and good workers. We have never had any problems with them whatsoever and find that their rates are very competitive and reasonable. I would not hesitate to highly recommend them to anyone.
Description of Work: Repaired a hole in the garage roof caused by a falling branch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
rahul S.
10/2015
4.0
gutter repair, roofing
+ 0 more
I did contact Scott from Angie list . He was responsive and came to my house and gave me the estimate for the roof , gutter guards and heating cable. I end up getting roof done as I was not sure about the heating cable and gutter guards. He did recommend installing lief relief gutter guard system but ultimately I did end up not getting them installed from him. On the day of installation his crew showed up early in the morning. His crew was mainly Amish people , very nice and the foreman looks nice and knowledgeable . The did job , now roof looks nice and good . They did clean up after the job and was gone in 1 day . Now time will tell the quality of the roof . One thing I do have to tell his crew that make sure not do damage my gutters and they didn't use a gutter protector for the ladder they were using to climb up and down Instead they put a foam price between the ladder and gutters after I asked them about it . Scott did mention they will use gutter protectors with the ladder though . They have also dropped a vent for me from the roof for the bath room. for installing the ridge went they have to tear off the top most wooden layer and if you see from the attic the one row of the wood is quite damaged but I am not sure is there any better way to do it ? over all roof looks good and time will tell how it lasts . they did install 6 foots of insulation and then rest is the regular black sheet .
Description of Work: came and replace the roof with tearing the old shingle . Did install ridge went and partially patch up the chimney .
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$4,200
Charlene B.
04/2015
5.0
roofing
+ -1 more
Tt was wonderful!They did a good job at a reasonable price.
Description of Work: They fixed storm damage we had on the roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Greg L.
01/2015
5.0
roofing
+ -1 more
It went awesome! From first contact the roof was done in lest than a week. They did a great job and met all my expectations.
Description of Work: Installed a rubber roof on my flat roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
John W.
12/2014
3.0
roofing
+ -1 more
Scott Fishel rsponded immediately and set an appointment to come and inspect the problem. Scott went to the attic and inspected the roof sheathing from inside and determined what he thought was the cause of the water leak. Since he did not have ladders with him he promised to send someone from his crew to come over and inspect the roof shingles. After 10 days I had to call Scott and remind him that he promised to send someone over for a further inspection. John from Right-on-roofing came over 3 days later and inspected the shingles in the area where we believed the leak was occurring. John determined that the shingles were worn out and the entire roof should be reshingled soon. John took measurements of the roof area and told me that he would turn this over to Scott who would contact me with a proposal to reshignle the roof. I never heard from Right-on-Roofing again and placed the project with another roofer. Right-on-Roofing was responsive to my calls but failed to deliver a proposal. I graciously gave them a 'C' rating for being responsive but I don't feel I should have to chase a contractor in order to obtain an estimate for a project.
Description of Work: I called Right-on-Roofing, found them on Angie'sList, for a recommendation to stop a roof leak.
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Service Categories
Roofing,
Gutters,
Chimney Repair,
Gutter Cleaning,
Unfinished Carpentry,
Roof Ice/Snow Removal,
Chimney Caps,
Siding,
Plumbing,
Electrical,
Roof Cleaning,
Skylights
FAQ
Right-On Roofing Inc is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
Right-On Roofing Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa