About us
Business highlights
25 years of trusted experience
Services we offer
Amenities
Senior Discount
5%
Accepted payment methods
Reviews
4.721 Reviews
Showing 1-21 of 21 reviews
Kathy B.
09/2016
appliance repair
+ -1 moreI called Richards Plumbing/Appliance because my oven wasn't working. The ignitor needed to be replaced. My time slot was betwen 4:00-6:00 pm. Steve, the service tech, called to say he was on his way, was there by 4:10, fixed my stove, tested to make sure it was working properly and was done by 4:45. He explained everything to me. I have been using Richards for years to service all of my appliances. They are friendly, prompt and honest! They will tell you if your appliance is not worth fixing instead of ripping you off. I have no complaints with Richards and will continue to use them.
Description of Work: Replaced ignitor on my stove.
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Yes, I recommend this pro
$202
RoseAnn D.
04/2016
appliance repair, appliance sales
+ 0 moreThe tech was really friendly and professional. He helped us make the decision to replace our dryer instead of repair it. The costs to repair the dryer was more expensive the just purchasing a new one.
Description of Work: Diagnosed our malfunctioning dryer. Helped us make the decision to replace instead of repair
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Yes, I recommend this pro
$55
Renee M.
04/2016
appliance repair, plumbing
+ 0 moreExcellent service. Called before arrival. Good price.
Description of Work: Fixed my kitchen sink which was leaking.
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Yes, I recommend this pro
$89
Matthew H.
04/2016
appliance repair, plumbing
+ 0 moreunknown
Description of Work: Replaced my garbage disposal. They were quick, efficient, and explained what they were doing.
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Yes, I recommend this pro
$286
Donna S.
03/2016
appliance repair, plumbing
+ 0 moreunknown
Description of Work: Replaced kitchen faucet said that was cause of leak under the sink. It was not. Hired a plumber who corrected an improperly installed dishwasher hose. Leak fixed.
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$300
TODD S.
01/2016
appliance repair, appliance sales
+ 0 moreI took a chance hoping to salvage my nonfunctional dishwasher instead of buying a new one. I called Richard's after reading the reviews on Angie's List, and the lady who scheduled the appointment was very nice and helpful. The service guys arrived right on time and promptly found the problem with the dishwasher. Unfortunately, the dishwasher is an older model, and the repairs would cost more than I wanted to spend. They also found other potential problems that down the road would be even more costly then the current repair. If I had chosen to get the repairs, the cost of the service call would have been credited toward the labor. However, I ended up purchasing a new dishwasher instead. They were very professional and the price of the service call was very reasonable. I would be comfortable calling them again for appliance service.
Description of Work: Evaluated nonfunctioning dishwasher.
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Yes, I recommend this pro
$50
Carole S.
11/2015
appliance repair, plumbing
+ 0 moreunknown
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Yes, I recommend this pro
FAYNE C.
11/2015
appliance repair, drain cleaning, plumbing
+ 1 moreHe told me the fan was clogged up with lint is because there had been a build up of humidity in the dryer. It's true, several times this year I opened the dryer and it was damp to wet inside... then he noticed the window well covering over the vent and told me to replace it with a grate window well covering. Ta Da! The dryer is running more efficiently, quieter and drys clothes much faster now.
Description of Work: He repaired my dryer. He cleaned blower fan inside my dryer which was making a lot of noise and explained that the reason the issue so I was able to fix the problem.
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Yes, I recommend this pro
$95
Andrew J.
10/2015
appliance repair
+ -1 moreVery professional. Fast service. No problem working in a rental property. Would hire again.
Description of Work: Fixed a broken washer machine coupler
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Yes, I recommend this pro
$150
Denise H.
07/2015
appliance repair
+ -1 moreIt went well. Great customer service, professional and knowledgeable.
Description of Work: The dryer was not heating up. The provider was able to fix the problem temporary until the part came in.
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Yes, I recommend this pro
$125
MARGARET Z.
06/2015
appliance repair
+ -1 moreI really like how promptly they come and fix the problem. When my oven died they arrived the same day (Saturday), had the part on the truck and fixed it immediately.. My dryer was also a one trip fix. This time the problem was caused by a loose door but everything was checked thoroughly just to be sure everything was working properly. . Fast, cheerful, and accurate service.
Description of Work: This time they checked out a warm refrigerator. They have also fixed my dryer and oven.
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Yes, I recommend this pro
$53
Marlene G.
04/2015
appliance repair
+ -1 more.
Description of Work: .
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$170
Ken C.
03/2015
appliance repair
+ -1 moreRefrigerator ceased to cool. Contacted Richard, and he returned our call within the hour. Gave him a description of the symptoms, and based on this he told us to remove all food and unplug it so it would completely defrost by his early next morning service call. We did just that and Richard replaced the defective part and it was back up and running in no time. Richard was prompt, professional, and on-the-mark as to the problem. His cost was also very affordable. I highly recommend him for all of your appliance needs.
Description of Work: Repaired refrigerator.
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Yes, I recommend this pro
$120
Margaret C.
11/2013
appliance repair
+ -1 moreWonderful! All work including the diagnosis and repair were done the same day.
Description of Work: Diagnosed why my Amana refrigerator had stopped cooling. Then replaced the motor and it works beautifully now!
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Yes, I recommend this pro
$220
Pat M.
12/2012
appliance repair, plumbing, water heater repair
+ 1 moreBecause I had such a positive experience with Richard's repairing my oven, I called them when my hot water tank began leaking. On both occasions, I received same-day service. Came out, diagnosed problem, and quoted estimate for repair/replace. Work completed in same day. Even though the replacement of the hot water tank involved much more than initially thought (plumbing), the original estimate quote held...no additional add-on charges. Very friendly and professional.
Description of Work: I used Richard's Appliances on 2 separate occasions: July 2012 - Replaced ignition on my oven. October 2012 - Replaced hot water tank.
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Yes, I recommend this pro
$300
Noreen B.
11/2012
appliance repair
+ -1 moreExcellent
Description of Work: I've hired Richards Appliance Service a few times over the years to repair a washing machine and then a dryer (both 20+ years old), and based on my past good experiences, I hired them to repair my 18 year old Magic Chef range: the oven wasn't heating up. Appointment was set for the day after I called; the tech arrived within the time frame they promised; called when he was on his way to give me the heads up. Very quickly diagnosed the problem as a bad ignitor, told me the price for my approval, and with my ok, he promptly replaced it, showing & giving me the old part. As in all my past experiences with this company I was pleased with the level and quality of service and quick response. I would use Richards again, and without hesitation recommend this company for appliance repair. The price I noted includes tax, and I feel it was reasonable and fair, although I have nothing to compare it to.
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Yes, I recommend this pro
$191.53
Dean P.
11/2012
appliance repair
+ -1 moreExcellent.
Description of Work: Older model washer was not agitating. Richards came out next day. Fixed it no problem. Hard to find repair folks who have parts and know how to fix 20-30 year old machines!
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Yes, I recommend this pro
$125
Ruth M.
11/2012
appliance repair
+ -1 moreI have used Richards at least 3 times in the past five years for different appliances and have received top quality service. I would certainly recommend them for any major appliance needs.
Description of Work: My washer had stopped drying. I needed a new timer. The technician took care to check all the other dials to make sure they were working properly. Answered all my questions and even double checked my washer when posed a question about it.
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Yes, I recommend this pro
$213
BRIAN G.
09/2009
appliance sales
+ -1 moreHow did what go overall?
Description of Work: I purchased a used clothes washer for a rental. It looked new (inside and out) and has worked perfectly for the last 6 months. I purchased another used clothes washer 3 months ago since my first experience was very good and it too is working perfectly.
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Yes, I recommend this pro
$190
ken S.
04/2008
appliance repair
+ -1 morei emailed the company on 4/4/08 explaining what had occured. i heard nothing back so i called the company on 4/7/08. Gena said she was very busy and did not look at my email. i proceeded to explain what happened about me paying twice for the same repair service. she said she understood what i meant. i then never heard back from the company.
Description of Work: my renter in my condo called them to repair the soap dish on the dish washer. the repairman said the dish was caked up with soap, because it was an old dishwasher, and it was not punping enough water into the machine. the repairman said it needed a power pak assembly for $229.00 and tax. he proceeded to clean the soap dish. my renter then a week later tried the dishwasher and said it was the same as before it was repaired. she called the company again and i then personally talked to the repairman myself, before he got back to my condo.. he told me it again was the pump because it is an old dishwasher. i thought then that i would have to replace the dishwasher. he said they do not install dishwashers.. i then found another repairman on angies list to give it another look. he said the soap dish pin was still corroded, and he took it apart off the machine and cleaned it. he said the motor pump was running fine. he tested it 5-6 times and fixed the problem..
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Response from Richard's Plumbing
DON L.
07/2007
appliance repair
+ -1 moreCalled them on a Thursday and said they would come out Friday. He asked how long it took me to get home from my work. I said about 20 minutes. He replied, "I'll give you a call about 40 minutes before I head that way so you have time to get home." They called me at work as they said they would and he was at my house 30 minutes later. He had it fixed in 20 minutes and didn't charge for his travel.
Description of Work: Fixed timer on fridge.
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Yes, I recommend this pro
$148
Contact information
37859 Stevens Blvd., Willoughby, OH 44094
Service hours
Sunday:
ClosedMonday:
9:00 AM - 6:00 PMTuesday:
9:00 AM - 6:00 PMWednesday:
9:00 AM - 6:00 PMThursday:
9:00 AM - 6:00 PMFriday:
9:00 AM - 6:00 PMSaturday:
9:00 AM - 2:00 AMLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Plumbing,
Appliance Sales and Installation,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Excavating
FAQ
Richard's Plumbing is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 2:00 AM
Richard's Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Richard's Plumbing does not offer free project estimates.
No, Richard's Plumbing does not offer eco-friendly accreditations.
No, Richard's Plumbing does not offer a senior discount.
No, Richard's Plumbing does not offer emergency services.
No, Richard's Plumbing does not offer warranties.
Richard's Plumbing offers the following services: Richard's Plumbing and Sewer Cleaning: Plumbing and Sewer Cleaning. We offer indoor and outdoor plumbing. Small jobs to big jobs. We do dye and trap tests for buying and selling your home. We do excavation also.
Contact information
37859 Stevens Blvd., Willoughby, OH 44094
Service hours
Sunday:
ClosedMonday:
9:00 AM - 6:00 PMTuesday:
9:00 AM - 6:00 PMWednesday:
9:00 AM - 6:00 PMThursday:
9:00 AM - 6:00 PMFriday:
9:00 AM - 6:00 PMSaturday:
9:00 AM - 2:00 AM