Orion Cleaning Solutions have been in business since 2007 providing residential and commercial carpet and upholstery cleaning services in Willoughby Ohio and nearby cities.
The method that we use to clean carpets and upholstery is called steam cleaning or hot water extraction. For the top performance we use truck mounted units that provide enough heat to clean and deodorize carpets and powerful enough to extract as much water as possible leaving carpets just slightly damp and not completely socked.
We carry liability insurance and a bond. With our 7 step cleaning process and money back guarantee you can’t go wrong. Please visit our website at orioncleaning.com for more information, or to get a free online quote and to schedule a service online.
Totally unprofessional. Notified via text from company of cleaning promotion. Scheduled a cleaning and was sent confirmation email and estimate. Texted night before as a reminder and to prepare for my cleaning. No one arrives or contacts me during the scheduled window. I call multiple times and no one calls me back. I get a text two hours after appt time that states I was told to find another company. Six months prior I had to cancel a carpet clean. Apparently this company holds grudges. I am appalled. Do not use this company.
Description of Work: Carpet cleaning.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Zakhar K.
04/2020
5.0
carpet cleaners, floor cleaning
 + 0 more
Nathan steam cleaned carpet in all our bedrooms, cleaned tile grout, and cleaned our laminate floors. The floors look like brand new! Nathan paid so much attention to details and went above and beyond to make sure we are satisfied. Already recommended Orion Cleaning to our friends and customers. Will definitely continue using their services!
Description of Work: Carpet, Grout, Laminate floors cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Mike E.
05/2018
5.0
carpet cleaners
 + -1 more
Great. Carpet looked and smelled great and Nathan was polite and professional. I'll use these guys again.
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Christina C.
05/2017
5.0
carpet cleaners
 + -1 more
Nathan and his crew did a great job. They were careful and thorough.
Description of Work: Carpet cleaning and tile and grout cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
ROBERT S.
08/2015
4.0
carpet cleaners
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$99
BETH D.
06/2014
5.0
carpet cleaners
 + -1 more
Orion has been cleaning my carpets for a few years now. They are prompt and thorough, and do a great job on the traffic areas. It's nice to use a locally-owned company. I wholeheartedly recommend Orion!
Description of Work: Carpet Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
ELDA P.
05/2013
5.0
carpet cleaners
 + -1 more
Had Orion Cleaning Solutions come and clean my carpets. He did an outstanding job. My bedroom and steps needed cleaned I was really impressed at the amount of time he spent cleaning the spots. I have used them several times and the prices are reasonable.
Description of Work: Orion Cleaning Solutions cleaned my carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Elan Y.
11/2012
5.0
carpet cleaners
 + -1 more
Nathan does a great job. I also really appreciate the fact that they will schedule an actual time as opposed to a window. That means I don't have to wait around.
Description of Work: I had the carpet cleaned in several rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
JEANNE & FRANK K.
10/2012
5.0
It was superior. It was fantastic. They came out to my place of business, and they were completely self-contained. They had everything they needed to complete the job.
Description of Work: They detailed the inside and outside of my minivan. Toyota Sienna.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
PATRICIA B.
09/2012
2.0
carpet cleaners
 + -1 more
The first day I could not be here so I advised him not to come and we rescheduled for the following week. When he came, he did not have the correct equipment. So, he had to go and get the right equipment and had to reschedule for another day. He came back and did an ok job. He didn't move any furniture and didn't do a thorough job. I didn't ask him to move heavy furniture, but there was some smaller items that seemed logical to me to be moved for a thorough cleaning.
Description of Work: He was supposed to clean the carpets in a few rooms and the stairs and hallway.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
ELDA P.
09/2012
5.0
carpet cleaners
 + -1 more
The experience was wonderful! The guys were great and did a fantastic job. They were very conscientious.
Description of Work: They cleaned the carpets in my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Elizabeth W.
09/2012
5.0
carpet cleaners
 + -1 more
They were courteous and listened to my needs. They did a good job and I would use their services again.
Description of Work: They cleaned my carpets.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Danielle C.
09/2012
5.0
carpet cleaners
 + -1 more
The experience was great! He was really thorough and professional. He also gave me coupons before he left.
Description of Work: He cleaned my carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MARTY A.
09/2012
5.0
carpet cleaners
 + -1 more
He was very polite and quick. He removed the stains and it was good quality service.
Description of Work: They have cleaned our carpets a couple of times.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Mary D.
09/2012
5.0
carpet cleaners
 + -1 more
unknown
Description of Work: They cleaned my carpets. Everything was okay.
Rating Category
Rating out of 5
Yes, I recommend this pro
KAREN G.
05/2012
5.0
carpet cleaners
 + -1 more
I actually had nathan out two years ago from a Groupon. I asked him back because I had used another service that barely had any effect at all. Nathan brings in the big dog of machinery and cleaning solutions. If you are not diligent about your carpet cleaning, he is the one to bring in to get out the old stuff. For $300 he cleaned two rugs, stairs, hall, bedroom, a loveseat and two chairs. A few weeks after he was out I got a follow up call. I told them that there were still some stains on the stairs. Nathan came out for free and redid the stairs for me. I am consistently impressed by his diligence in regards to his business. Anyway, I would not call him the cheapest but I would call him the best and is the one to call when you have not cleaned the carpets in a while and have heavy traffic
Description of Work: For $300 he cleaned two rugs, stairs, hall, bedroom, a loveseat and two chairs.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Floor Cleaning and Waxing,
Dryer Vent Cleaning,
Mattresses,
Upholstery Cleaning,
Drapery Cleaning,
Ceramic Tile
FAQ
Orion Cleaning Solutions is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: Closed
Orion Cleaning Solutions accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa