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Ace Home Improvements

3.0(
1
)

Snow Removal, Roof Cleaning, Interior Painting,

... +13 more

About us

Ace Home Improvements is a locally owned and operated company which is dedicated to most home related projects. We specialize in roofing, snowplowing, landscape maintenence, and handyman services. We do not use or believe in the use of any subcontractors, and our highist priority is making sure that you the customer are always happy. We offer senior citizen discounts to all that are 55 and over, and as for initial service fees they start at $60 and depend on your location.

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

Residential & Commercial roofing and repairs, snowplowing, landscape maintenence, and handyman services...

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes

Accepted payment methods

Check

Reviews

3.01 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
100%
2
0%
1
0%
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Write a review
Showing 1-1 of 1 reviews
Vicki F.
02/2010
3.0
snow removal
  + -1 more
So far very very poor!! I would not use Ace Home Improvements for plowing again. And, if this is the way they handle just snow, I would not contract them to do any of my home improvements.
Description of Work: The service was for snow removal of 2" or over. When it does snow, we are "lucky" to see the plow at least 1 time. And when they do come it is to late. We asked if we could be plowed out before we need to leave for work and/or before we come home after work. What ends up happening is we have to shovel our way out and into our driveway. I see some of my other neighbors already plowed because they have a better service. We have used another snowplow service before with great satisfaction, but they raised the price. Ace Home Improvements was cheeper, but the quality of work and their ability to do the job right was not worth the savings. I learned my lesson that you get what you pay for.
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$170
Response from Ace Home Improvements
Ace Home Improvements is a reliable snowplow company. The snowplow service in question is for when snow exceeds 2" regardless of the time of day. If the snow does not exceed 2" until 5 a.m., then it is not possible to have every drive plowed by 6 a.m. Even though the contract states it is a twice a day service, we have plowed the drive in question 3 times in one day during a severe storm because of our commitment to customer service. We do our best to have every driveway cleaned before pivotal times. Certain factors are beyond our control, such as strong winds that blow snow back into a drive. We are not responsible for the snow that city trucks push into drives. In addition, we cannot plow any sections of a driveway where cars are parked, which is the case with the driveway in question. We will promptly issue a monetary return to any unsatisfied customers. We would have been happy to handle this case in that manner if given the opportunity. Ace Home Improvements currently has over 250 satisfied snowplow customers, not including our roofing, landscaping, and handyman services. We strive to provide excellent services at affordable prices during these economically challenging times.

    Contact information

    7913 Chardon Rd. Unit 3, Willoughby, OH 44094

    Licensing

    Bonded
    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Snow Removal,
    Roof Cleaning,
    Interior Painting,
    Exterior Painting,
    Mailbox Repair,
    Roof Ice/Snow Removal,
    Chimney Caps,
    Siding,
    Roofing,
    Leaf Removal,
    Lawn and Yard Work,
    Landscaping

    FAQ

    Ace Home Improvements is currently rated 3 overall out of 5.
    Ace Home Improvements accepts the following forms of payment: Check
    No, Ace Home Improvements does not offer free project estimates.
    No, Ace Home Improvements does not offer eco-friendly accreditations.
    No, Ace Home Improvements does not offer a senior discount.
    Yes, Ace Home Improvements offers emergency services.
    Yes, Ace Home Improvements offers warranties.
    Ace Home Improvements offers the following services: Residential & Commercial roofing and repairs, snowplowing, landscape maintenence, and handyman services...

    Contact information

    7913 Chardon Rd. Unit 3, Willoughby, OH 44094