HORRIBLE!!!!! Rick took my money on day 1 and hasn't been seen or heard from since! Sent idiot sub contractor Dan out to do the work and he only showed up once before being fired and then he was only 8 hours late. No-showed 4 more times and that's when I fired them. Rick will NOT return a single call or text and he himself has NOT made a single appearance since he took my money for the down payment on the job. He used to live across the street from me so I trusted him but I have since learned he didn't move, he got kicked out of their by his land land who he used to do some work for who has nothing nice to say about him or his work and told my I'm wasting my time trying to get my money back from Rick because I likely won't be able to find him and even if I do, you can't get blood from a rock. He has a few other reviews out there on other sites and clearly I am NOT the only he has screwed over!!!!! He has reviews from customers and even his own workers that say he 'robs his customers' and does crappy work...if he even does any work.
Description of Work: Was going to have some work done on my crawl space.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Teresa K.
04/2014
1.0
electrician
+ -1 more
Left message with service request. Never returned call.
Description of Work: Nothing.
Rating Category
Rating out of 5
responsiveness
1.0
VIRGINIA C.
08/2011
5.0
ceramic tile, drywall, electrician, insulation, remodeling, home remodeling
+ 4 more
See above...things went very well. One of the other things that was good was that when everything was finished Rick came back to look it all over, make sure he was satisfied and told me to call if anything needed attention after we started using things. In addition to the tub/shower area they scraped and painted the plaster wall above the tile that was awful. Now it looks so much better. It may take a few days to get a response when using email; calling might be quicker, but allow a few days for response. Overall, they did a great job; didn't mind having them here to work; they were all nice to the pets, thoght I kept the pets out of the way for the most part; plan to use them again; have continued to call individuals for their specialty when needed for smaller jobs.
Description of Work: Rick, who is the principal of Pine Ridge Remodeling, evaluated the project--a bathroom redo that I wanted to do in stages. We talked about ways to proceed, and my specific concerns. He offered possible solutions and we agreed to work on the shower/tub and surrounding walls to start. I also had an immediate small leak. The plummer from his group came to fix that in the meantime. Rick works with people he has know and worked with for some time, He is straightforward and direct. He made suggestions for fixtures and the tub/surround which were helpful. I purchased the tub, surround and fixtures. He was able to pick them up, store them at his work area and then bring them to the house. I really appreciated that. During the project the floors were covered, rooms sealed off, and everything cleaned up at the end of the day. The project took a few days longer that originally planned to allow for plaster and paint to dry, and it snowed buckets which delayed things a day or so, but, that is expected on these projects and it was not excessive. The gentlemen here working were willing to tell me about what was being done which I like. I have continued to call the plummer who worked here and have asked Rick for suggestions of other trade professionals when needed. And, they'll be back to continue the bathroom project as well.
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Service Categories
Electrical,
Insulation,
Foundation Repair,
Kitchen and Bath Remodeling,
General Remodeling,
Drywall,
Ceramic Tile,
Flooring Sales and Installation
FAQ
Pine Ridge Remodeling is currently rated 2.8 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: Closed
Pine Ridge Remodeling accepts the following forms of payment: Check
Yes, Pine Ridge Remodeling offers free project estimates.
No, Pine Ridge Remodeling does not offer eco-friendly accreditations.
No, Pine Ridge Remodeling does not offer a senior discount.
No, Pine Ridge Remodeling does not offer emergency services.
No, Pine Ridge Remodeling does not offer warranties.
Pine Ridge Remodeling offers the following services: Kitchens , bathrooms and basements