Timas Cleaning Service

Abdullah the owner was very unprofessional via text and has poor customer service. The owner initially didn’t want to honor the service and price we agreed to, and tried to make up statements like he said they would get as much work done as possible in the 2 hours, which he never said to me. He didn’t want to honor the Groupon deal for the first cleaning that we agreed to, even though at my initial consultation last week it was clear what was to be done and how much it would cost. He was unprofessional in his recent text messages to me as well. We have newer expensive wooden floors installed in my home and the owner of the company said he wanted to use water and vinegar. If you google and check out any wood floor manufacture company or any wood floor website, they state that using water and or vinegar would damage wood floors. So had I hired them, my floors would have been damaged if I allowed them to use their solutions. You should not clean wood floors with water and or vinegar solution. Based on this experience I wouldn’t recommend this company. Edit: my response to the owners response is this: we initially agreed on the price and I was fine with the $89 Groupon price for the first visit, and paying the $100 per visit thereafter for 2 workers for 2 hours or so. I’m not sure why you changed your mind but we did agree to those terms. And then what is even more strange is that you agreed to those terms via text later today, which were the same terms as we agreed to at the time of the estimate. You lost a customer over $10 price difference for that initial Groupon visit. Next, you are lying about statements not made to me in both text messages to me about what we agreed on as well as a response to my online review. My intentions was obviously to hire a cleaning company. I don’t appreciate it that you canceled before a party, even after you again agreed today via text, on the same initial terms. It shows poor customer service. Also, I never discussed with you the recommended hardwood floor cleaning solution until today via text. I simply said that I would look into what was recommended and I would make sure that water and vinegar that you use would be safe, and I’ve confirmed that it isn’t. As a cleaning company, you should know this. Lying about what wasn’t said and agreed terms is poor form Abdullah. Also, you never confirmed the appointment today, I simply texted you questions regarding the wood cleaner, and you sent me an invoice via venmo, for services that wasn’t even rendered. So if one wants to consider a company that has an owner who lies about agreed terms, pricing, and cancels service before an event, this is your company. It’s very shocking that you would make up terms and statements. Honestly, these are all red flags and I’m glad I didn’t continue. Had you simply been honest and honored what we agreed to, I would have been a happy customer for many years.

The clearing went very well. My wife and I were very satisfied with the results and hope to schedule another appointment soon. Highly recommended.

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The service is good. I would recommend their services to anyone. There are two points to note: The quality of the cleaning is very good. However, it has to be monitored by the owners. Sometimes, without the owners checking, the quality slips. However, if there is any dissatisfaction, the owners send the team back to correct. Their punctuality is not great. If you are OK with a time window (rather than an exact time), these people are perfect for you.

It was $60 an hour, and they were there for four hours. They were good people actually. I think they are reasonable. I don't now what other companies are charging. They were a good group. It was an husband and wife team.

will start services next week

Today was the first weekly clean that Tima and Abe did for me. Let me first say that I am very particular about the cleaning of my home, but Abe and Tima hit it out of the ballpark! They went the extra mile to ensure every room was cleaned to near perfection!! I can't recommend them enough and will be handing out their cards to anyone I meet who is looking for a reliable, conscientious, professional organization. It is true that when you meet them, you feel like part of the family!

The work was done quickly and efficiently by one of the owners and a second worker. They were cheerful and asked questions to be sure they clearly understood what I wanted done. I am very satisfied with the work and have scheduled a next appointment.

Very well!

Very well done, indeed. After having had previously a rather disappointing experience with another cleaning service, I was very pleased with Fatimah's services. She pays the necessary attention to details, and is very punctual and efficient.

Excellent very thorough on time amd courtese

Fatimah and Employee came and did a deep cleaning for me. They went up and above what I wanted them to do. I only wanted 1 deep cleaning but seeing what they did we agreed upon a monthly deal. Very professional, on time and very pleasant.

Fantastic. Everything was perfect