THE ITALIAN COBBLER

Repair went well. Payed in advance. Work was scheduled to take a week and was ready on time

Not many shoe repairs around; did very good job

Just the way a customer would want a business transaction to happen

The repair work was top notch and finished as promised in a week. I used the bag and the repaired zipper survived all the rough and tumble handling of airport and cruise baggage handlers! Service was friendly and courteous. I have recommended them to others and would go back for any other shoe, leather or luggage repairs I needed. I hope this is helpful!

They replaced the zipper and it looks and works great. Price was about $20. The job was done very professionally and the luggage was ready for pick up when promised.

New heels were put on. Took about a week wait time. Cost way, way too much. I called around and no one charges as much as he did.

I was pleased with the near-new-like condition which resulted from the cleaning process.

Great! Looks good, works great, delivered as agreed.

Awesome! What I truly appreciate is that they will provide honest feedback when I ask, "Is this worth repairing?" They will go over pros and cons, options, alternatives, and still yet the choice is always mine. The work is always done when they say it will be, and its always a reasonable time frame. On several occasions they have rushed a job to meet my desired/needed date of delivery. When I haven't been happy w the outcomes, they've redone the work. I feel the prices are just a bit high, but then you do pay for what you get. This is quality work every single time.

As usual, they did beautiful workmanship. You can't even tell that there was a repair. They are professional and courteous. I'll definitely use them again.

Did a great job! Look new again!

The jacket was in deplorable condition and they restored it to look like new. The purse they had to redye and it was worth it, very expensive leather purse and also looks like new.

A little over a year ago, I had The Italian Cobbler replace the two wheels on my carry-on luggage bag. The wheels looked just like the original ones that came with it when I bought it, and worked fine, when I used the bag on several trips in the ensuing months. A week ago, one of the little axles that held one wheel on apparently broke or came out of place, as I was putting the bag into the back of my car in a hotel parking lot in Michigan. I didn't realize it until I got home, and found the affected wheel lying under the bag, sans axle. I went to The Italian Cobbler and asked them if they could re-affix the wheel to my bag. They were extremely nice about it, and said they would be glad to do it. I asked them if there would be a charge and they said that since it had been only a relatively short time since the wheels were replaced, they'd fix it for free. I picked the bag up today, and the wheel is now back in place with a new axle. I was quite impressed with how they stood behind their work and repaired the bag at no cost to me, in a timely manner. Based on my experiences with them, I would highly recommend The Italian Cobbler to anyone who needs shoe or luggage repair.

hey quoted me a price and fixed in the time I was told.

Dropped boots off and explained that the zippers did not lock. They said that the pulls could be replaced and that the price would be $22.50. Dropped them off and they were done in less then a week! Very happy!

I had a hole in one of my UGG boots. I was very happy with their quality of work and service. I referred a friend to them as well.

Excellent work, good price, nice shop, pleasant staff. Definitely worth the 35 minute trip from my house. Very pleased to have found such a high quality shoe repair service -- which, sad to say, are now few and far between.

The zipper broke in a purse that I love. I searched Angie's List for a company that could replace it, and I found the Italian Cobbler, which is close to where I live. They replaced it with a better, stronger zipper and shined up my purse. Very nice people and very reasonable cost. I recommend them and will use them for future needs.

One of the wheels on my 13 year old carry-on bag cracked. Since it would cost at least $150 to buy a new bag of equivalent quality, I decided to have the wheels replaced . The Italian Cobbler staff were friendly, efficient, and easy to work with. They installed two new wheels and had the luggage back to me within two or three days, well in time for my vacation trip in March. The new wheels look just like the original ones that came with the bag, fit it perfectly and work fine. I was totally pleased with both the price and quality of work done by The Italian Cobbler and would recommend them to anyone needing luggage repair.

It was a very nice shop and they did nice repairs. Everything was great.

Initially I went to have a pair of shoes repaired. The work was so wonderful, I subsequently took about 6 more pairs of shoes and had him refurbish 2 expensive leather jackets. i can't speak highly enough about the quality of work, both with the shoes and the jackets. I have given out all of the business cards that I had requested of him, and when I return I will get more!

I belong to three Harley Clubs, Lake Erie, West Cleveland and Mad River. Many members sew patches on their vests and so I thought I would make one too. When I first took my vest to the Italian Cobbler, they did a great job. When I took it back to sew on two more patches, they reversed the sides and placed one where the vest covers part of the patch when the vest is snapped shut. I asked what could be done about it and was told if the patches were moved, there would be little holes because leather in unforgiving. I said I could live with the patches being reversed, but why would they place a patch where it would be covered by one side of the vest. The girl who took my order came out and said I taped the patches where they were sewn. That is a lie. They seemed more interested in being defensive and condemning me rather than helping me figure out how to make the best of the situation. They have poor customer service and are not leather experts. 5/2/12 You can tell from the response that the owner is defensive, unprofessional and unfriendly. The CB he uses means crazy B$%*%. I didn't secure the patches on the vest because they didn't ask me to. I have already began to share my experience with club members and hope customers will avoid the negativity of this company.

The job was done beautifully in 2 days, at a resonable price. Nice people, too.

They took time to ensure that the boots were still in good enough condition to warrant the cost of a resoling. They did an excellent job. Also had a zipper repaired on a leather jacket. Another excellent job. Would highly recommend this company for any and all shoe and leather work.

Great experience. Good price and quick service. Excellent cobbler! I'll use him for all of our family's shoe or luggage repair needs.