Response from Patton Painting Inc.
We reviewed the estimators notes, his worksheet, and his calculations for creating the price on your project. We would assert that his price represents a fair value for the scope of work specified. This type of work is specialized, and requires a great deal of skill and patience to pull off right. The estimator had a crew of 2 men on site for 4 days – needless to say a labor intensive project. While we understand we are not the company for everyone, we were most assuredly interested in the project. We take every opportunity we are presented with seriously, and give the estimation of each project the time and attention it deserves. The estimator spent 20-30 minutes on site with the customer, and about an hour tabulating and writing up the estimate. If he felt the project wasn’t a good fit for our company, he would have made it clear in the initial meeting, thus avoiding the additional investment in time that comes with tabulating and writing a proposal. Patton Painting currently has around 60 review on Angie’s list. Occasionally we get a “B” rating on price, but our average is “A”. Most of the people we work for feel that they receive a good value for the price they paid. This is supported not only by our Angie’s List rating, but also the fact that 80% of our business comes from repeat business and referrals from happy customers.