Mr. Handyman of Cleveland's Northwest Suburbs

They did an excellent job installing attic stairs. We need to have work done in the attic (insulation and electrical work) and did not have easy access to do either job. Everything was nice and square and fit properly. They were working with cutting through old plaster ceiling. The trim was attached and the plaster was repaired like new.

Called to have someone come out to fix a leak at the base of my toilet, and was told it was a simple fix of replacing a wax ring. The technician, Matt came out, replaced the wax ring and caulked and knew that the toilet was still leaking and said oh you need your whole toilet replaced, it was not an issue with the wax ring but still charged me $200 for the wax ring and my toilet is still leaking. I called to explain this to them and they agreed that everything I said was correct and that I would have to either buy a new toilet or they can buy one to install. The lack of communication and professional is shocking. If you knew it was not a problem with the wax ring, then why would you still continue to replace it? To make a quick buck. I would absolutely not recommend this place to anyone. I will be filling a BBB complaint.

Very well, especially in bad conditions.

Frank was on time and professional. He had the job done in less than an hour. Excellent job well done. Anne went out of her way to remain in contact until my job was scheduled. She provided great and quick service. Thank you so much.

I had a problem on garage sinking at the back, he was able raise the roof a bit and was able to change the board and while doing the replacement of the boards he saw chipmunks nest in side the wall, so he put a reinforced 6 inch wide backboard on the base to keep the chipmunks from coming back. And on the Back Porch, he installed new strom door on and put a new light as well, he also stained the porch and the picnic table and it was excellent, he did everything I wanted him to do and and he did it well.

He does a good job and I highly recommend him to everybody

I requested a quote from them 2 times. There has been absolutely no response. Nothing to indicate that they would or could do the job. If they called today I would not hire them. NO RESPONSE.

Called 3 times, receptionist was very nice, but no one would ever get back to me. They won’t come out to look at a job, you have to email them pictures hoping someone will get back to you. I waited a week and no one ever got back to me.

Did everything I need and done it quickly. Reasonable price. They work fast and do a great job. I get the same guy every time. Great with details.

We're happy with the service and we've been using them for years now.

Very good. Chris was punctual, friendly and professional ! We will have him back for future projects

Never showed up to estimate or return calls

excellent. I had used them for years.

They helped me out in a pinch. Husband had a hip replacement and we realized we did not have the proper stair railings to help him go up and down the stairs. They came out quickly and installed the extra railings we needed. Matched the new railings shape to the existing railings and cleaned up afterwards

The initial visit was fine: I had a good vibe that the man who visited to assess the job was knowledgeable and trustworthy. He said he didn't know they were still doing this kind of work but would take it back to the shop and someone would contact me with pricing and timing. After 5 days I recalled the number, spoke to a woman and told her I'd gotten no response. She said she'd contact Mr. Handyman and have someone call me. I never got a call either pricing or refusing the job. I rated them a B on punctuality because of the initial contact and a D on professionalism because no one ever followed up. I understand the job may have been something they didn't want to do, that's fine. But, if they can't even call a prospect to refuse the job (their right to do so) why would I ever call them again to become a customer?

The person did an excellent job on the walls. You can no longer tell they were separated.

I received a phone call from their office telling me that my handyman was picking up some materials for the job and would be a few minutes late. He was, literally, only a few minutes late. He wasted no time setting up his equipment and immediately went to work. The quality of his work was excellent. Halfway through this project I asked him to do some additional work installing a French Cleat system in my basement work area. He agreed, but indicated that he would have to go pick up some more material. That trip took very little time and he returned and finished the job expeditiously. The whole project was completed within their original time estimates (including the additional French Cleat system) and the only differential in cost was for the additional materials. We were very pleased with Mr. Handyman and we are thinking of several more projects he can do in the future.

Mr Handyman was prompt, professional and neat. Jim showed up, assessed the situation and made the necessary repairs and cleaned up. I have 2 more projects and I will not hesitate to contact Mr Handyman in the future.

All of the techs that were sent for the variety of jobs we were having done were very professional, did very good quality work, solved some challenges with our old house that required creative solutions, were very quick to start work, communicated very well throughout the project. We had a great experience with the team and will definitely hire them again for future projects.

Great, on time, very courteous. Hardly knew they were here until they showed me the well finished project.

The repair man was on time courteous and professional . The work was completed quickly and properly. He made suggestions that made the project better. He cleaned up afterwards .

Very well. Barbara was a wonderful receptionist and took all my many messages and took all the details down and shared them with the workers. Excellent communication was handled with all involved. Also, James was the worker who came out and he did an excellent job. I was so pleased that he knew immediately that the cupboard doors could be moved up so they would open after a refrigerator had been put in. Plus he fixed our swinging door so it would work next time better, when we need to take it off. He tried it out once to make sure it would work. I was very pleased with both people I worked with from this company and would highly recommend.

I am always pleased with their work. Thus, I continue to call them for other small tasks that I cannot do. The communication with Mr. Handyman is very good regarding scheduling, any delays, and desired specifics about how you want the job done (or any needed hardware).

He fixed our patio door that got pushed off its track and showed me what to do if it happened again. Would definitely use them again.

Terrific from the price quoting phase to the final installation including providing insurance documentation and W-9.