Mr. Handyman of Cleveland's Northwest Suburbs

The Handyman Company is a company that is extremely professional. They treat customers with respect and really care about satisfying their customers!! They were great communicators. They were proud of their work.

Excellent! Prompt service and extremely nice service tech!

BILL WAS ON TIME. HE KNEW EXACTLY WHAT TO DO, HAD THE TOOLS NEEDED AND LASTED NO TIME IN ACCOMPLISHING THE TASK. WE WERE VERY IMPRESSED AND GRATEFUL TO GET THE WORK DONE IN SUCH A SHORT AMOUNT OF TIME.

They were very professional. They were on time and courteous.

Service was prompt and efficient. Service tech was very courteous and professional. Price was reasonable & fair.

I am happy as he was on time and done quick. He arrived before the scheduled time. Labor charge is $78 per hour. I thought it was interesting that as soon as he entered the house, he put plastic covers over his shoes. He was very clean and didn't leave a mess when finished.

WE HAD 4 TOTALLY DIFFERENT JOBS ALL SIMPLE, BUT NOT WORTH CALLING AN ELECTRICIAN, PLUMBER OR CARPENTER. MR. HANDYMAN IS A GREAT RESOURCE, WHEN MANY SMALL JOBS ARE NEEDED AND ALL THE WORK WAS DONE IN 2 HOURS.

HE WAS ON TIME & DID THE WORK COMPLETELY.

TOM WAS EARLY, VERY POLITE AND HELPFUL. I WILL DEFINITELY USE MR. HANDYMAN AGAIN.

JOB WAS COMPLETED PROFESSIONALLY & ON TIME. COMMUNICATION TO ME WAS PROMPT & ACCURATE. I WOULD RECOMMEND THEM FOR GENERAL HOUSE REPAIRS.

THEY DID A GOOD JOB BUT A LITTLE PRICEY.

DID NOT POWERWASH DOOR FRAMES, WINDOW FRAMES, GARAGE DOOR, FRONT OF HOME (BRICK). CAME BACK THREE TIMES TO MAKE RIGHT. STILL HAVE NOT POWERWASHED GARAGE DOOR OR BRICK FRONT. APPARENTLY POWERWASHING DOES NOT INCLUDE ENTIRE HOME.

VERY PROFESSIONAL, SHOWED UP ON TIME FOR ESTIMATING AND TO COMPLETE JOB. QUALITY OF WORK WAS VERY GOOD.

USED ANGIE'S COUPON FOR $25 OFF. VERY QUICK AND OFFERED SUGGESTIONS, VERY NEAT AND PERSONABLE.

I AM COMPLETELY SATISFIED WITH ALL THEIR WORK. THERE WAS ONE INDIVIDUAL THAT PERFORMED ALL THESE VARIOUS JOBS & DID EACH PROFESSIONALLY. HE WAS EFFICIENT, COURTEOUS, & PLEASANT TO HAVE AROUND THE HOUSE (HE EVEN HELPED A NEIGHBOR WHO ASKED TO MOVE SOME LARGE STONES WHILE HE WAS WAITING FOR SOME PAINT TO DRY). HE ALSO WAS HELPFUL TO ME WITH ADVICE ON HOW TO APPROACH SEVERAL MINOR REPAIRS JOBS THAT I WAS DOING MYSELF. THEY DISCLOSE THAT THEY HAVE AN "ADD-ON" CHARGE TO ANY MATERIALS THEY PURCHASE FOR THE WORK. I PURCHASED MOST OF MY OWN MATERIAL TO LIMIT THIS COST (THE EXCEPTION WAS THE PAINT FOR THE BASEMENT FLOOR). I CALLED THEM AFTER THE INITIAL WORK TO HAVE THEM PAINT THE BASEMENT FLOOR, SO IT MAY HAVE BEEN CHEAPER IF I HAD INCLUDED THE BASEMENT FLOOR IN THE INITIAL CONTRACT OF WORK. ONLY MINOR COMPLAINT IS THAT FOLLOW-UP PHONE CALLS ARE SOMETIMES SLOW. THIS IS A MINOR ISSUE FROM MY STANDPOINT &, I SUSPECT, DUE TO THE FACT THAT THEY ARE BUSY.

TOM CAME OUT TO THE HOUSE TO DO THE WORK. HE WAS VERY PERSONABLE AND PROFESSIONAL. ONE OF THE MIRRORS WAS INSTALLED USING WIRE, WHICH BY NO FAULT OF HIS, BROKE IN HALF. HE REPAIRED AND COMPLETELY PAINTED THE WALL AND REHUNG THE MIRROR. HE WENT OVER AND ABOVE HIS JOB TO MAKE US HAPPY. I WOULD LOVE TO USE TOM AGAIN, AND PROBABLY WILL. WHAT I DO NOT LIKE IS THE SERVICE CHARGE OF $35 TACKED ON TO THE $70 PER HOUR FEE, WHICH I CONSIDER STEEP. MAYBE THEY SHOULD CONSIDER A YEARLY ''MEMBERSHIP'' FEE INSTEAD OF $35-40 SERVICE CHARGE PER VISIT.

TOM - THEIR REPRESENTATIVE CAME OUT TO SEE WHAT WAS NEEDED FIRST, TOLD ME WHAT PARTS TO GET, CALLED TO VERIFY WHEN HE WAS COMING, CAME ON TIME, DID A QUICK EFFICIENT JOB, AND EXPLAINED WHAT HE WAS DOING.

I WAS VERY PLEASED WITH HIS WORK AND WOULD CERTAINLY CALL HIM AGAIN. HE ARRIVED RIGHT ON TIME AND DID HIS WORK PROMPTLY.

VERY PROFESSIONAL, EASY TO GET APPOINTMENT, DID A GREAT JOB.

MICHAEL THE OWNER WAS FRIENDLY AND COURTEOUS. TOM THE HANDYMAN WAS NOT JUST ON TIME, BUT EARLY. HE WAS POLITE, FRIENDLY, EFFICIENT, WILLING TO ANSWER QUESTIONS DURING THE JOB, DIDN'T SMOKE OR LISTEN TO LOUD MUSIC AND WAS EVEN CREATIVE WHEN ASKED TO MOVE LARGE TREE TRUNK PIECES TO ANOTHER SPOT IN THE BACK YARD. THE PIECES WERE PLACED ARTFULLY. I WAS ABSOLUTELY OVERALL PLEASED WITH THE WORK WHICH TOOK A TOTAL OF 3 1/2 DAYS. TOM DID A WONDERFUL CLEANUP JOB. THE ONLY THING I HAD TO DO WAS VACUUM THE SAWDUST FROM THE PORCH AFTER TOM HAD FIT A LOT OF TASKS INTO THE 2ND DAY, FINISHING UP IN THE FINAL HOUR. IT WOULD HAVE BEEN GREAT IF HE HAD VACUUMED, BUT THAT'S THE LEAST I'VE EVER HAD TO DO AS FAR AS CLEANUP AFTER SOMEONE HAS WORKED ON THE PROPERTY, SO I'D SAY THAT'S PRETTY GOOD! THE HOURLY RATE IS $70.00. A BIT MORE THAN OTHER ESTIMATES, BUT WELL WORTH IT.

CLEAN, EXPLAINED WHAT HE WOULD DO AND IN WHAT TIME FRAME.

EXTREMELY PLEASED. QUICK RESPONSE AND EXCELLENT WORK. THE JOB WENT OVER TWO DAYS AND COULDN'T BE HAPPIER WITH THE WORK. WE'RE NOW TRYING TO IDENTIFY THE OTHER SMALL JOBS WE'VE BEEN PUTTING OFF. THE PRICE AND QUALITY ARE IN SYNCH. AND BILL, WHO DID THE JOB, WAS GREAT.

TOM WAS ON TIME, POLITE, PROFESSIONAL AND NEAT. NO MESS AT ALL. VERY NICE JOB. I WOULD USE THIS COMPANY AGAIN.

VERY HELPFUL, OFFERED HONEST ADVICE. PLEASED WITH RESULTS. WOULD CALL THEM AGAIN.

A TIME WAS SET FOR 3 TO 3:30 ON A FRIDAY. I RETURNED HOME TO WAIT FOR THE REPAIR PERSON, BUT HE (OR SHE) NEVER SHOWED OR CALLED. ONE WEEK LATER I RECEIVED A PHONE CALL WANTING TO KNOW IF I STILL NEEDED THE WORK DONE. I TOLD THEM THAT I DID, BUT THAT I WOULD FIND SOMEONE ELSE. HE APOLOGIZED ABOUT MISSING THE APPOINTMENT AND NOT CALLING, BUT I FELT THIS WAS TOO LATE AND POOR CUSTOMER SERVICE. I WILL NOT USE THIS SERVICE AGAIN, EVEN THOUGH I DID ANOTHER TIME AND WAS HAPPY WITH THE COMPANY.