Mr. Handyman of Cleveland's Northwest Suburbs

I hired the Mr. Handymen crew 2 - 3 times while preparing to put our house on the market. They were very responsive, willing to do a variety of jobs, even adding some newly discovered jobs onto their list after they had come to the house. If they didn't have the tools they needed, they ran out to get it. Very easy to work with, fast, and efficient.

Mr. Handyman gives you the option to purchase your own goods. I chose them to purchase and do the work. They charge $130 an hour. It seemed high to me, but since I cannot do the work I was satisfied that it was done in a timely manner.

The technicians were very helpful, courteous and personable. I have used them for larger jobs in the past and would definitely use them again.

I wouldn't hire him for doing my lights again. I just thought that he was too expensive for putting up just Christmas lights. The work was adequate, though.

They were fine! They were able to do the work just fine, and they were very easy to work with. The task was completed before the end of the pre-paid time period.

He charged for one hour, regardless of how long the job took.

They did a great job. Professional, work man like staff. Good office and scheduling support and attention to detail. Flexible to small changes. Any issues that a rose were handled expertly. We are having them quote our kitchen remodel now.

STOP! Beware! Don t let their ad confuse you! Mr. Handyman was hired to install a shower door in a brand new bathroom. While they were on the job we added the tissue holder and towel bar. We contacted Mr. Handyman because the door was leaking. They sent out a tech to assess the problem & sealed where the thought the leak was. Needless to say it was still leaking after use of the shower. This went on for many days and many visits for Mr. Handyman to attempt to correct this problem. Michael Fay (owner) had us convinced we purchased a defective door. We went to a supply store and found Mr. Handyman installed the door incorrectly. The technician did not use all the hardware and cut the bottom track too short (see picture). After 30 days of not getting positive results working with Mr. Handyman, door still leaking, hardware still missing, mess every time they are back to assess the problem using my tools, I requested a full refund. Another 30 days pass with numerous request for a refund, Michael refuses the refund and wants to continue to come back to stop the leak. I felt after 60 days of no results a refund was not asking too much. Michael hired an attorney and sent a settlement agreement and release in the amount of $180. We accepted just so we could put an end to this nonsense. Mr. Handyman is not capable of installing a shower door. Mr. Handyman charged us $125 to install a tissue holder and towel bar. For all the inconvenience, damage to the walls, adjusting working schedules if any charge at all due should have been the $78 for the first hour per his business description. Perhaps Michael is saying it took Mr. Handyman over an hour to install a tissue holder and towel bar.

It went excellent. All the phone calls, setting up, making a list of estimates for me all went great. I could decide which ones I wanted to pick from. I chose them all. His name is Bill Arison.

Thankful for their willingness to provide immediate service in an emergency.

He does an excellent job. It's $78 for the first hour and $39 for each additional half hour. I will continue to use his services.

The company sent a professional employee to help with some home repairs. The work was done expertly and in a timely fashion. The fellow who did the work was conscientious, he cleaned up after himself and I was comfortable having him in my home. I HIGHLY recommend Mr. Handyman for help with home repairs. I can not say enough good about them!

All work perfectly, and he never 'cut corners', even after I told him that would be acceptable.

The job was well performed but they charged $80.00/hour which is pretty steep. But to add insult to injury, they charge a $40.00 appointment fee (?). I do not pay such a fee when I schedule a doctor's appointment or make an appointment for car repair. This $40.00 is just plain greed. Angie's List should not honor such businesses that clearly "rip off" the customer.

They made an appointment to do the work.

I didn't the quality of their work. They charge by the hour and the job took longer than it should have. If I would have know they charged by the hour I wouldn't have hired them.

Bill came to my house on 9/21 in order to give me an estimate on replacing my fence. As of 10/18 he has not contacted me with the estimate.

I realized the toilet seal was leaking and running down the wall in the garage. I knew Mr. Handyman was expensive, but they were the only ones who could come out within a week. I thought I'd have to have the flooring repaired but was told it wasn't necessary. A few weeks later I noticed a rocking when sitting on the toilet. hey came back out and screwed down both bolts on each side of the toilet.

Brent found that previous owner had added under sink instant hot water heater, using outlet previously occupied by dishwasher. Dishwasher was now hardwired to 'lighting' breaker. Brent came the same day that I called.

Jim was here at 9 o'clock on Monday morning when arrived he said that the cost would be around $139.00. Jim repaired the handle on the stove. Jim was very fast and also saved me a lot of money because the final cost was $39.00.

Michael was prompt and helpful, making suggestions that only a real pro would have known. The seller contacted the builder Ryan Homes, who sent a crew to make those repairs, even though the home itself was past the warranted period. I paid Michael for the beautiful writeup of his estimate, great guy to work with! Thanks, Michael!

I especially liked the technician that came out, he was very professional and knowledgeable. They were very responsive and I got prompt service.

Company was fine. They didn't show up when they were supposed to but, they did come out the second time I called.

They were most responsive. I live out of town, and they would say they did the work, and someone would go look for me and the work wasn't completed.

Most of the work the carpenter did was excellent. There seemed to be some sort of communication error between the owner and the carpenter. The entire job was expected to take 1.5 days. It took 2.5. The owner quoted me 1535 for the work. I left a detailed list of what I believed to be part of the quote with a request that someone call me if it deviated from the quote. The carpenter built a detailed rail system that was both not asked for and not quoted. The owner later tried to charge me for it, claiming the facia board - which he apparently didn't quote - took too long. I refused and canceled the remaining work. He called 2 days later and explained that most of the over run was caused by the rail system. He offered to finish the work for the quoted price, I agreed to pay a bit more because I like the railing. After the dispute, I thought the remaining work was slightly sub standard indicating a desire to cut the companies losses. Painting was especially bad.