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Kathleen Heck

Real Estate Agents, Masonry

About us

22+ years of experience and I still love helping Buyers and Sellers with home transitions.

Business highlights

30 years of trusted experience

Services we offer

Real Estate

Amenities

Free Estimates
Yes

Reviews

4.917 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
0%
3
0%
2
0%
1
6%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-17 of 17 reviews

Feng H.
09/2014
5.0
real estate agents
  + -1 more
She is very professional and detail and personable. Reasonable and recommended for any house transaction you may need.
Description of Work: realtor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

emily B.
06/2014
1.0
real estate agents
  + -1 more
We emailed the provider from the angie list site and never got a response
Description of Work: Never replied to our email for information on services.

Rating CategoryRating out of 5
responsiveness
1.0


Response from Kathleen Heck
I am so sorry(Member name removed) - I don't recall getting your e-mail. Please contact me again: leenheck@sbcglobal.net.

Janet V.
06/2014
5.0
real estate agents
  + -1 more
Great Kathleen is a beautiful person, very willing to help and very friendly. She offered great advice, I would call her again in the future.
Description of Work: Looked up listings and showed us houses.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stacy P.
05/2014
5.0
real estate agents
  + -1 more
Ultimately, I decided not to sell at this time, but I will definitely call Kathleen when I'm ready!
Description of Work: I was trying to resolve a housing issue related to an aging parent and had already determined that remodeling my home was not an option. I decided to consider selling my house. I found Kathleen Heck's name on Angie's list. She responded to my call promptly and was kind as well as professional. She made a visit to my home and brought comps for the neighborhood, along with estimates of my net profit at several price points. Kathleen also made suggestions regarding my house and lot that would make it more saleable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeff N.
05/2014
5.0
real estate agents
  + -1 more
Kathleen did an amazing job helping us through the selling process. We ended up with a great price for our house and terms that made moving out simple.
Description of Work: Kathleen sold our house quickly at a great price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

David F.
09/2013
5.0
real estate agents
  + -1 more
Condo advertised and sold in a timely and professional manner. Kathleen is a dedicated professional real estate agent and communicates throughout the entire process. She is aggressive and knows how to handle problems associated with buyers. I wouldn't hesitate to use her real estate experience again.
Description of Work: Sold a Condo

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,785

Response from Kathleen Heck
(removed member name) - this recommendation helped me to achieve the 2013 Super Service Award. Thank you!

Yesenia C.
09/2013
5.0
real estate agents
  + -1 more
Kathleen was great. Easy to get a hold of, would answer my calls and return them promptly. She was very nice to work with and she made us feel like she had our best interest at heart. Great experience!!!!
Description of Work: Kathleen helped us find a home in our target neighborhood.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dorothy R.
07/2013
5.0
real estate agents
  + -1 more
Kathleen is a "Heck" of a realtor! She is creative and finds ways to craft a deal that will get you where you need to go! She is responsive, concerned about your personal situation and dogged about resolving issues to get the deal done on time and in your best interests!
Description of Work: Kathleen represented us in selling our home in Kamms Corners neighborhood [we got an offer in under 48 hours & finalized the deal less than 48 hrs later at over-asking price] and in purchasing our new condo in North Olmsted. The price is listed as "0" because of course her fees are based on realty commissions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DAVID V.
05/2013
5.0
real estate agents
  + -1 more
Kathleen is a wonderful real estate agent. She is attentive to details, knows the market, and will work with you to plan a customized, personal approach to selling your house. I interviewed Kathleen and other real estate agents to help me sell my place. The only reason that I did not select Kathleen to be my agent was that my situation necessitated that I select an agent who's company also had a property management affiliate. If property management is not a need in your housing selling situation, please give Kathleen the opportunity to show you her personalized approach can work for you.
Description of Work: I interviewed Kathleen in my effort to find a real estate agent to sell my condominium. She met with me in person, presented her excellent research, and described her detailed plan for helping me sell my property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ryan D.
02/2013
5.0
real estate agents
  + -1 more
Kathleen was responsive, prompt, full of great advice and followed up with grace and good timing. We loved her advice and would have been delighted to work with her. In the end, we decided to simply list our home for rent instead of sale and will not be needing her services. However, i feel 100% confident she would have done a terrific job in marketing our home if we had decided to sell.
Description of Work: Kathleen met with us to assess our home for sale.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kathleen Heck
It was such a pleasure to meet with you and I wish you success in renting. I would be honored to help you in the future!

Pauline F.
02/2013
5.0
real estate agents
  + -1 more
Kathleen Heck is very good. She is very nice. She has not work for me but if I was going to sell the house or found somebody who wants to rent it they approach me so I did not need to call her. She did brought a lot of information with her. I like her a lot.
Description of Work: Kathleen Heck is a real state broker who came to the house and spend time with us with my sister and I for a couple of hours asking questions like if we sell the house or rented and that took her a lot of time.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kathleen Heck
Member- your house looks so wonderful with the new windows and siding. Thank you so much for this nice recommendation!

Thaddeus P.
08/2012
5.0
real estate agents
  + -1 more
She is not high pressure. Everything is up to me. She only brings the people that have a serious interest. She makes me feel like I am paramount in the decision. She is very professional, but very affable.
Description of Work: I am currently using her to sell my home.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kathleen Heck
Member - I so appreciate this recommendation - when you are ready to sell - I am ready to help.

Pauline F.
07/2012
5.0
real estate agents
  + -1 more
He was extremely nice and knowledgeable. Me and my sister really liked her. She was very punctual and came over very quickly.
Description of Work: He came over to look at our house and let us know if we should rent or sell.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeff N.
04/2012
5.0
real estate agents
  + -1 more
Kathleen was great. Her attention to detail was very helpful. And I really appreciated the savings she found us during the closing. I have already recommended her to our friends who are looking for a new house.
Description of Work: Kathleen asked us about what we were looking for, showed us houses that matched those request. She used our feedback on the houses she showed us to refine the search, until we found the perfect house. She helped us though the home inspection and figuring out all the paperwork. She even reviewed the closing documents and figured out how to save us a few hundred dollars.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$279,500

SUZANNE R.
11/2011
5.0
masonry, real estate agents
  + 0 more
Ms. Heck gave advice as to pricing and staging my previous home. It sold in approximately 1 month with two offers being made on it. She helped me navigate the purchase of the new home and it went smoothly.
Description of Work: Kathleen Heck - Sold a home for me and helped me purchase a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

M S.
08/2011
5.0
real estate agents
  + -1 more
She is wonderful. She won't sell customer out for commission. If the customer is in love with the house, and it is a bad house, she will tell them that not to buy it even if it means there is no sale, and she will tell why she think so. Not only she had been selling real estate for long time, she owns property. She is aware of the pitfalls that some of us are not. She is sold us the house I am in now, she sold the house that we came out of, she sold my mother's house, and she sold the house to another man who moved. I have been involved in four transactions with her, and every time she has been upfront with her suggestions like I may love this and neighborhood looks good now; but I may not find this as a good investment. Her commission has always been very reasonable, and it has not come close to pushing the limit of what the market bears in terms of her commission rate. When we needed help in terms of what title company to use, that sort of things, it is always somebody that she has used to do the business with that treat her customers the same way she does. If I need somebody to clear out debris to make the house remarkable after I moved, she probably has a name or two, and she stands behind them, which is all very nice when most people don't sell or buy a house terribly often. She doesn't push those things on the customer, and they have to ask her if they wanted it. She is not setting up a little network. First, we have to ask her that we don't have or know anybody and that is when she will tell us. The person who bought my house around a year ago, tried to come back to me for something, and I called her to ask what's with this. She said she would take care of that. She was still representing me, even after the sale had long since closed and life had gone on. She was superb. I can't say enough about her. She handled every transaction I have seen.
Description of Work: I used Russell Real Estate Services for selling my house in 2009. I hired Judy Sedor as my realtor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SUZANNE R.
10/2010
5.0
real estate agents
  + -1 more
I had to sell TWO homes (one in NY State), buy a new home, remodel, and move. It was a very large task to accomplish involving decisions that required time, money, and energy. Kathleen helped every step of the way. I was stretched to my fullest and some times I would reach the breaking point. She would always supply professional advice, personal experiences, and a sense of humor that would re-center me. Kathleen was always prompt, well prepared and organized. I am almost at the end of my long journey (dealing with a contractor that should use some of Kathleen's work ethic).
Description of Work: Total service from start to finish -- Heck was my real estate agent for selling my old house and buying my new home. She helped me with the staging and setting the price for my old home. It was very successful, because it sold in one months time with two offers being made. She took me on many trips to see possible future homes. When I found the right house, she did a great job of negotiating, helping with the home inspector and supplying a to-do list for an easy move.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,900

    Contact information

    Russell Realty 27171 Center Ridge Rd., Westlake, OH 44145


    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Real Estate Agents,
    Masonry

    FAQ

    Kathleen Heck is currently rated 4.9 overall out of 5.
    Yes, Kathleen Heck offers free project estimates.
    Yes, Kathleen Heck offers eco-friendly accreditations.
    No, Kathleen Heck does not offer a senior discount.
    No, Kathleen Heck does not offer emergency services.
    No, Kathleen Heck does not offer warranties.
    Kathleen Heck offers the following services: Real Estate

    Contact information

    Russell Realty 27171 Center Ridge Rd., Westlake, OH 44145