Dane Contractors Inc

Used Dane Contractors after our basement flooded, based on relationship with our insurance company. They did initial work, but did not complete tile work around the drain in our basement when plumbers dug, despite agreeing to do so. It’s a jagged mess. I had a baby the week after the basement flooded so our follow up was delayed, but persistent beginning in early September 2022. They continued to say they were going to schedule the work. Now, in February 2023, they are saying their house tile installer is no longer with the company and current staff is incapable of completing your needed repair. The insurance money we received was based on their quote, which was provided as part of a larger project. Now we can’t find someone to complete our project for price quoted/insurance money received. If you need timely repair, a basic level of communication and professionalism, or any tile work, look elsewhere.

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We felt it was slow, however, the company was able to help our Adjustor understand the original quality, thereby getting us the replacement products of similar quality. This was a very time consuming process but ultimately worked out very much to our benefit.

They were very professional. I would use them again in a heartbeat if a disaster ever hit. They are great.

.I like the quality of the work they did. They use other contractors We had some problems with the wallpaper and they did come right out to fix it. We did have a problem getting them back out to install the door for us.

I will not pay for an estimate. Providing estimates is part of the cost of doing business for a contractor. Dane Contractors obviously does not want my business.

I'll never know.

The quality of work was very good, and in some places the wallpaper that they used was excellent.

This saga has two sides. The repairs that were completed per quote and Allstate adjuster writeup, albeit with several redos, as well as what was failed to be recognized and the unfortunate result. Several problems with plumbing being incorrectly installed, redoing linoleum torn when moving back appliances and shodding incomplete replacement of the insullation under the flooring all contributed to frustration and delays. Failure to recognize damaged floor boards and insullation directly adjacent to replaced areas eventually contributed to growth of mold. Failure to recognize the duct work had been compromized by water led to excessive mold growth. Father abandoned mobile home in December of 2009 complaining of upper respiratory distress, itchy watery eyes and mouth and rashes. Visits to doctors resulted in a diagnosis of "allergic reaction". While initially speculated the cause might be exposure to insullation, Environmental Testing conducted Jan-March of 2010 uncovered the mold. Meetings with Dane Contractors April 2010 to resolve and repair were fruitless. They claimed work was performed as contracted and other factors MAY HAVE CONTRIBUTED to mold. Including a tiny leak from the A/C during reconstruction and mold on the ground under the mobile home. They inspected property but did nothing and offered no assistance to offset costs of tests or repairs. So many other factors to this dilemma. Fact remains...Dane Contractors failure to recognize damage outside the original scope of work resulted in an uninhabitable living space. End game...the repair work that was required plus the additional testing exceeded value of mobile home. Allstate also ran away as fast as they could. Mobile Home park would not permit resale. Total loss. Mobile home destroyed June 2010. Would like help in recovering costs of testing, alternative living, value of mobile home. At the very least Angie list members need to steer clear of this company and their affiliate Restorz.

Took a while to get the job scheduled. Workers were very skilled and efficient, and did a great deal of work very quickly. The price was pretty high for the amount of time spent, but I needed the best quality of work, and I am satisfied they did a very good quality job.

They came and took care of it within a couple hours, cleaned up, swept. They ordered the windows, as they were special. The insurance took care of the rest.

Except for foul-ups in communication at the beginning, everything went smoothly, as scheduled. Mark and Scott are a pleasure to work with and they seem to go beyond the usual in order to make sure we are satisfied in every way. They also listen to our suggestions. Their prices are a bit steep, but the quality of their work has been extremely good. We have used them extensively to remediate and remodel our kitchen for $10,000. We were quite impressed with the whole process. They listen to criticism.

I noticed the problem and called Dane Contractors to give me as estimate. The first time I called the receptionist and she told me that she would call me back when someone was available to talk with me. After about two and a half hours without a call back I called them again and got a different receptionist who told me that she would have the original receptionist call me back to help me. The original receptionist called me back very late in the afternoon. While she was on the phone with me I could hear her turn to a gentleman and explain my problem, the gentleman's response was that until I got my roof fixed there was nothing that was going to fix the problem and to just keep the window open and keep rags and buckets there to catch the water. That is not the kind of suggestion that I wanted to hear in January. After she told me that she suggested that I try the gentleman's suggestion and she would call me the next day to see how it was going. I did not receive a phone call from them the next day, so that night I called them and the receptionist I got a hold of told me that the girl who told me she would call me back was out sick. It seemed very rude to me that during my interaction with them they acted like they could not care less about my problem. I was very disappointed with their customer service.

They were extremely protective of everything around their work. Even more impressive was how well they cleaned up each day. It was far better than any housecleaning service I had had!!

It went well. They did give us time frames for the job and they were able to complete it in that time frame. They were prompt. They were friendly and very professional.

The work went very well and we are very happy with the results. I particularly liked the professionalism and pride of workmanship. They work at it until the customer is completely satisfied.

Very good working with these people. Mark, the foreman, gets things done, has people turn up on schedule, inspects their work, etc. There were some delays due to vacations, etc. on their part. The work took from January to June. Result: We have a beautiful kitchen which looks brand new! Mark was extremely cooperative and we sent a letter to the company's president, expressing our appreciation.

George and the men he brought to do the work arrived very timely. They were professional, efficient, and neat, putting down drop cloths before beginning to carry equipment in. They monitored progress, and returned when they said they would. The clean-up process and result were excellent.

They were great! A+ all the way! They gave us detailed written estimates on what they would do, what it would cost, and when they would do it. Then they executed as they said they would. They were flexible on changes as the work progressed and the project manager kept in daily communication on the status - he even called us while on his vacation to make sure things were going OK. Their workers were really expert in what they were doing, and when they didn't know something they said so and followed up with whoever did know. They were the most professional tradespeople I've ever dealt with. They were proactive; when I asked about a carpet issue to the drywall person he took it upon himself to call the project manager who had the issue scheduled for remedy before I could even call him about it! The restored basement looks fantastic. The price was lower than other quotes we got and the value we received is really good. I would highly recommend them.

Workers were always prompt, & cleaned basement up every evening. Also answered all questions I had. Worked well with my electrician for ceiling lights. Workers, supervisor & estimator polite and nice and honest. They even sent a sympathy card when my father passed. Would recommend highly.

DANE WAS EXCELLENT!! THEY WERE ON-TIME EVERYDAY. THE WORKER WAS HERE FOR 3 DAYS, AND EACH EVENING ALL OF THE MATERIALS WERE NEATLY PUT IN ONE CORNER OF MY HOUSE AND THE WORK-AREA WAS KEPT AS CLEAN AS POSSIBLE. THE QUALITY OF THE WORK WAS TOP-NOTCH. THIS WAS AN INSURANCE JOB, BUT WE WOULD CERTAINLY HIRE THEM FOR ANY JOB ON OUR HOME.

THE COMPANY ACTED PROMPTLY TO A SITUATION THAT COULD HAVE RESULTED IN FURTHER DAMAGE TO MY HOME.

THEY DO SUPER WORK! THEIR CLEAN UP WAS SO GOOD I WISH I COULD HIRE THEM FOR HOUSE CLEANING! THEY DO INSURANCE WORK PRIMARILY, BUT THEY DO EXCELLENT WORK ON ALL THEY DO. I WAS VERY IMPRESSED WITH THEM.