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Compu 360 LLC

Computer Repair, Computer Sales, Computer Training

About us

Compu 360, LLC offers on-site computer repair, computer upgrades, virus removal, anti-virus installation, software upgrades, web design, and database programming, at your home or at your office. All computer repairs are done by A+ Certified technicians. We provide FREE estimates. We do not charge by the hour. We do not charge you for detecting a problem, but only for fixing it. All repairs or computer training comes with 100% satisfaction guarantee. We also provide a FREE monthly newsletter to all our clients via e-mail which keeps them up-to-date with emerging trends and solutions to common computer related issues and tips on using different software. We also offer chapters on our website which are FREE for you to download and utilize without any restrictions, for personal use only. Mention this ad on Angie's List and the code: ALCOMPU360 to get 10% off all repairs. Seniors get an extra 5% off (for a total of 15%) when they mention this ad and code (ALCOMPU360).

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Computer Repairs, Virus Removal & Anti-Virus Installation, Software Training, Software Upgrade, Website Design & Database Programming.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.8104 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
4%
3
0%
2
5%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 104 reviews

CHRIS & KIM C.
08/2020
5.0
computer repair
  + -1 more
Went very well. Man was patient and helpful explaining what he was doing and providing helpful tips.
Description of Work: Helped with technical issues and loaded antivirus software
Rating CategoryRating out of 5
Yes, I recommend this pro

MARINA K.
02/2018
5.0
computer repair
  + -1 more
Great Service, charges very reasonably, very knowledgeable, phenominal service
Description of Work: Computer Service Wiped out hard drive & Reinstalled Windows and updates on applications

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael K.
05/2017
5.0
computer repair
  + -1 more
Respond very quickly, most issues solved remotely. Great at getting back to you quickly!
Description of Work: Typical crash issues, missing or corrupted files, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

john M.
04/2017
5.0
computer repair
  + -1 more
I have been very satisfied each time work was done.
Description of Work: I have used Compu360 several times over the last few years, once was a screen replacement on my laptop and the others I don't recall the details.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Kathleen H.
02/2017
5.0
computer repair
  + -1 more
Technician ended up replacing the hard drive and transferred all my information to the new drive. He also gave me some software tools to back up my computer. He came quickly, did a great job and got everything working!! This was on a Sunday!! Very knowledgeable. Highly recommend.
Description of Work: My computer was working very slowly. I thought it might be the hard drive or virus but was not sure.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

THERESE R.
01/2017
5.0
computer repair
  + -1 more
The service was courteous, timely, and the result was perfect.
Description of Work: Recovered files, installed new hard-drive, reinstalled operating system and various software

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joyce F.
08/2016
2.0
computer repair
  + -1 more
Neither service was performed correctly. Thousands of emails were moved into my email account and not my computer; later over a week's time the emails downloaded to my computer out of order and not in correct folders; what a mess; backup drive was not fixed.
Description of Work: Backup drive not working; needed thousands of emails transferred to new computer.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$150

Joyce F.
08/2016
2.0
computer repair
  + -1 more
Back up not repaired. Emails not moved from computer to computer. Emails were sent to my email account instead. I've had this service done before successfully from computer to computer by other computer repair company.
Description of Work: Move several thousand e-mails from old computer to new computer; back up to storage disc repaired;

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$150

THOMAS W.
02/2016
5.0
computer repair
  + -1 more
As best as I can tell, the work was done well and was done timely. The PC works much better and faster now.
Description of Work: Removed 'bugs' that were affecting operation and speed of my desktop PC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

CHRISTINE M.
02/2016
5.0
computer repair
  + -1 more
I am very grateful for the services of this generous, bright and pleasant young man who is a superb professional. Arun made a speedy diagnosis and corrected the problem making sure that there were no additional issues. He is always very generous with his expertise and time. Of all the people who have worked on my computer, he has the best communicative skills and is a skillful teacher. If he feels it is appropriate, he will suggest information.
Description of Work: I called provider when I could not connect my email to the printer. It was a nasty, snowy day, but he was undaunted and arrived promptly..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CAROL J.
02/2016
5.0
computer repair
  + -1 more
The job went very well. Mr. Arun Singh from Compu 360 is a wonderful computer man. He fixed up all the issues I had with the new Windows 10 and helped us to understand what was happening without making us feel inept behind our computers.
Description of Work: I had down loaded windows 10 and had some issues with how it was working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Susan O.
01/2016
5.0
computer repair
  + -1 more
Very nice, professional and cleared all problems (some I didn't know I had.)
Description of Work: Solved my issue, took care of malware-which I didn't know I had, installed my printer from wired to wireless, now I can print from my smart phone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

CHRISTINE M.
01/2016
5.0
computer repair
  + -1 more
Mr. Singh worked methodically and efficiently to solve all issues with the computer. He answered every question I asked. I am so happy to have him as a technical resource. Thank you for providing this excellent and trustworthy service.
Description of Work: Provider diagnosed problem of printer and gave me valuable information about other related issues. He is a treasure trove of good user information which he generously provides.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Merrill J.
12/2015
5.0
computer repair
  + -1 more
Service was excellent and I would highly recommend to others. I know something about computers but am not a whiz. I had problems connecting the computer to the internet and spent 3 hours of my time and couldn't solve it. It turned out to be a malware problem I didn't know I had as I thought my existing virus protection would protect against such problems. I also had problems with the touch pad on my laptop. Arun solved those two problems in about an hour and the cost was only $82; he was well worth the money. Arun was professional and helped me learn a lot about protecting my laptop. I couldn't have asked for a better service and will absolutely use them again if I have computer problems.
Description of Work: Compu 360 corrected problems due to malware and repaired touch pad

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$82

Bill T.
10/2015
1.0
computer repair
  + -1 more
The guy was very nice, came right on time, acted professional but they didn’t fix my computer. He just kept saying that there’s nothing wrong with my computer. He recommended that I buy a new computer but the one I have isn’t that old. He sold a few programs, explained everything but the computer was no better than when he arrived.
Description of Work: They fixed my computer.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$75

Response from Compu 360 LLC
[removed member's name], Thanks for your review. Per my notes, the reason for slow performance of your computer was due to a slow CPU and low memory. Since the cost of upgrading the CPU was not possible without replacing the whole computer, I had recommended that to keep using the computer until the time you would like to replace it. The only software that I had recommended was an anti-virus software and I had charged you for the software only. Please let me know when you are ready to purchase a new computer. I would be happy to give you my recommendation. Thanks, Arun Singh Compu 360, LLC

Jane M.
10/2015
5.0
computer repair
  + -1 more
He was on time for our appointment. He found the problem quickly and was able to fix it. Highly recommend!
Description of Work: Fix my computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

ElizabethFilak F.
09/2015
5.0
computer repair
  + -1 more
Provider came very on the same day I contacted him, very punctual. He easily connected the computer and advised me on removing malware and other items that could potentially interfere with computer performance. He diagnosed the reason I was not getting sound and recommended additional equipment I would need.
Description of Work: I recently moved and the provider hooked up my computer system in my new location.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Robert S.
07/2015
5.0
computer repair
  + -1 more
Excellent tech. Gave me advice on computer operations..Will use his service again.
Description of Work: Got rid of viruses And clutter....Tuned up my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Compu 360 LLC
Thank you for your kind review. Please let us know how we can serve you better. Arun Singh Compu 360, LLC

Paul C.
03/2015
5.0
computer repair
  + -1 more
I was trying to add gigabytes under my tower and I bought it. I went to Best Buy and they wanted a $100 to install it. I called this guy at the Angie’s List and they only charged me $40. He even gave me a break on the price because he’s listed with the Angie’s List. He was done maybe in 20 minutes. I thought it was fantastic. This guy has been with me before so I would use him again plus he gave me a little bit off. I called him and he said he would be right over. He came over and bing, bang, boom, done. He is very professional, very quick and easy. He knows exactly what I needed and I have the two gigabytes to put into the tower, installed, and left. He was excellent. I called him and he was here the next day. He is just in Westlake. He’s been here before and he knew exactly how to get here. He’s very punctual.
Description of Work: I used Compu 360 for my computer. He came to the house and open up my tower. He put the two gigabytes in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Response from Compu 360 LLC
Dear Member, Thanks for your kind review. We strive our best to meet or exceed our customer's expectation. We look forward to serving your computer and IT needs in future. Arun Singh Compu 360, LLC

Pam W.
03/2015
5.0
computer repair
  + -1 more
Very professional and helpful. this was the second visit. Both times very thorough and helpful.
Description of Work: Installed upgraded software, reviewed startup, adjusted printer settings

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Compu 360 LLC
Thank you for your review. We appreciate your comments and look forward to serving your computer and other IT needs in the future. Arun Singh Compu 360, LLC

Emily M.
02/2015
5.0
computer repair
  + -1 more
Great service from start to finish. I had a computer virus on my laptap and Arun was able to come to my house on a weekend and fix it in no time at all. Very curtious and freindly service. I 100% will use again and recomend that anyone with a computer issue call them. Arun was a true professional and a pleasure to deal with. A+++++
Description of Work: Removed virus from laptop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Compu 360 LLC
Thanks for your kind review. I am humbled by your gracious words. Thank you for giving us a chance to serve you. Computers are a very important part of our lives and we try to resolve issues as promptly as possible. We look forward to assisting you with any of your future computer related issues. Arun Singh Compu 360, LLC

diane L.
01/2015
4.0
computer repair
  + -1 more
He was very nice about working us in during holidays. That service made a difference in the way my computer worked. The only problem was that was they were so far away. I have AT&T as the provider for my internet and the gentleman that came from Compu 360 was very nice, very patient because The AT&T plug on my computer wouldn’t work. So I kept calling him and he was so nice on the phone, he didn’t get aggravated because he knew it was AT&T that was the problem, not what he did to the computer. Then I called AT&T and took care of that but because of that I had to drive out three times to this place and it was so far from my house. They are about seventeen miles from my home. You would have to pay more money, if they come to your house, so I went to them. I really didn’t know what price to expect because the computers are pretty expensive. You could buy the computer for $600 or $700 and to have it repaired for $300, I thought was a little high but I don’t know how he compares to other computer places in the area. So I don’t know about the price because I didn’t check around. He was very responsive. I would not use them because of the distance I had to go, because it was too far away for me to go. They did send me a Christmas card with a $20 coupon in it for a service but it would cost me $10 of gas just to get over there.
Description of Work: He was just upgrading because my computer was running very slow, so he cleaned everything up and installed some new programs like the Norton system and word system.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$300

Response from Compu 360 LLC
Ms. (member name removed), Thank you for the review. We only charge $20 for trip charge to our customers, which we think is very reasonable considering our competitors charge anywhere from $60 to $80. Also, we only charge ONE trip charge for an issue. We do not charge you again to fix any residual issues related to same issue. We had to completely wipe out your computer's hard drive and re-install Windows, backup and restore all your data, remove malware and Trojans + install all updates. For this our service fee is only $139 + sales tax. Rest of the charges were for anti-virus software + Microsoft Office and installation. These were charges for product and not for our service. You would have incurred these charges whether you would have purchased the anti-virus software from us or a different retailer. We warranty our work and if there are any pending issues, we resolve them at no extra charge. We thank you for choosing us for your computer repair and look forward to resolving any issues for you in future. Thanks, Arun Singh Compu 360, LLC

Walda O.
12/2014
5.0
computer repair
  + -1 more
This is the second time I have used his services. He performs services that need to be done and does not try to sell another service to make more money. His honesty is admired.. Everything is done promptly with professionalism and quality.
Description of Work: Arun diagnosed my laptop and declared it DOA. He extracted data from the hard drive because he said the motherboard would be too expensive to replace for a computer that is a number of years old. He warned me to destroy the hard drive before I got rid of the computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

DAVID H.
11/2014
5.0
computer repair
  + -1 more
The Compu360 people were very easy to work with--I dropped off the laptop and received free troubleshooting and an estimate the next day. Cost was much less than I expected and the computer works perfectly. They explained everything clearly.
Description of Work: He removed malware from my computer and replaced my malfunctioning wireless card.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$91

Response from Compu 360 LLC
[removed member name], Thank you for your kind words. We try to provide the best service to all of our clients. Please let us know if we can help you with any other computer issues in the future. Thanks, Arun Singh Compu 360

Walda O.
11/2014
5.0
computer repair
  + -1 more
everything was done quickly and efficiently as could be done.
Description of Work: reinstalled Windows

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Contact information

26056 Center Ridge Road, Westlake, OH 44145

http://www.compu360.com

Service hours

Monday:
11:00 AM - 6:00 PM
Tuesday:
11:00 AM - 6:00 PM
Wednesday:
11:00 AM - 6:00 PM
Thursday:
11:00 AM - 6:00 PM
Friday:
11:00 AM - 6:00 PM
Saturday:
11:00 AM - 3:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Computer Sales,
Computer Training

FAQ

Compu 360 LLC is currently rated 4.8 overall out of 5.

Monday: 11:00 AM - 6:00 PM

Tuesday: 11:00 AM - 6:00 PM

Wednesday: 11:00 AM - 6:00 PM

Thursday: 11:00 AM - 6:00 PM

Friday: 11:00 AM - 6:00 PM

Saturday: 11:00 AM - 3:00 PM

Compu 360 LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Compu 360 LLC offers free project estimates.
Yes, Compu 360 LLC offers eco-friendly accreditations.
No, Compu 360 LLC does not offer a senior discount.
Yes, Compu 360 LLC offers emergency services.
Yes, Compu 360 LLC offers warranties.
Compu 360 LLC offers the following services: Computer Repairs, Virus Removal & Anti-Virus Installation, Software Training, Software Upgrade, Website Design & Database Programming.
Ask for details.

Contact information

26056 Center Ridge Road, Westlake, OH 44145

http://www.compu360.com

Service hours

Monday:
11:00 AM - 6:00 PM
Tuesday:
11:00 AM - 6:00 PM
Wednesday:
11:00 AM - 6:00 PM
Thursday:
11:00 AM - 6:00 PM
Friday:
11:00 AM - 6:00 PM
Saturday:
11:00 AM - 3:00 PM