Brad Smith Roofing Co Inc

THOROUGH EVALUATION OF ROOF AND ATTIC AT TIME OF QUOTE. FOUND SOME PROBLEMS OTHER ROOFER MISSED, WAS GLAD TO HAVE IT TAKEN CARE OF. OVERALL A BIT MORE EXPENSIVE, BUT I FELT IT WAS WORTH IT.

CLEAN UP AFTER COMPLETION WAS EXCELLENT.

BRAD SMITH AND COMPANY WERE TOP NOTCH IN THEIR WORKMANSHIP. A VERY GOOD JOB. I WOULD HAVE THEM AGAIN IF I HAD ANOTHER HOUSE. THANKS TO ANGIE'S LIST WE MADE A GOOD CHOICE

VERY HIGH ESTIMATE. RIDICULOUSLY HIGH COMPARED TO OTHERS. USED HARD SELL TACTICS.

THEY SHOWED UP ON TIME, GIVE A FAIR PRICE, CAME BACK WHEN THEY SAID THEY WOULD, AND DID A GREAT JOB REPAIRING MY ROOF IN THE MIDDLE OF WINTER. THE DAY THEY CAME OUT IT WAS 10 DEGREE'S OUTSIDE. VERY PROFESSIONAL PEOPLE.

ANOTHER REPAIR COMPANY TOLD US LAST YEAR THAT THE BUILDERS ONLY USED TWO NAILS PER SHEET INSTEAD OF FOUR AND THAT THE GLUE ON THE TILES WAS NOT IN GOOD SHAPE (BUILDER BOUGHT OVERSTOCK TILES THAT SAT IN THE SUN FOR A YEAR). RON FROM BRAD SMITH CAME OUT THIS TIME. HE WAS PROMPT AND COURTEOUS. REVIEWED THE HISTORY OF THE ROOF AND SOME CONCERNS I HAD ABOUT OUR GUTTER SET UP. GAVE ME WHAT I THINK IS GOOD INFO ON THEM. TOLD ME THE SAME THING ABOUT NUMBER OF NAILS AND AGED GLUE ON SHINGLES. THEY SENT TWO MEN OUT TO REPAIR ROOF (WE HAD THE SHINGLES IN STORAGE) AND ALSO DID SOME GLUE DOWNS ON OTHER AREAS OF ROOF. THE REPAIR MEN WERE EFFICIENT AND VERY FRIENDLY AND COURTEOUS. THIS WAS A VERY GOOD EXPERIENCE IN MY OPINION.

I PUT AN NA FOR PRICE BECAUSE NO ONE ELSE I CALLED WOULD EITHER TAKE THE JOB OR COULD NOT DO THE JOB SINCE IT WAS SO LABOR AND SKILL INTENSIVE.

HE AND I WALKED THE ROOF AND HE POINTED OUT SOME AREAS THAT NEEDED SPECIAL ATTENTION AND TOLD ME WHEN I GET ESTIMATES FROM OTHER COMPANIES MAKE SURE THEY TAKE A LOOK AT THE AREAS MENTIONED TO ME. REAL HONEST GUY AND WILL USE HIM IF I AM NOT SATISFIED WITH THE OTHER ESTIMATES

I HAVE BEEN TRYING TO GET THIS PART OF THE ROOF REPAIRED FOR THREE YEARS AND HAVE HAD SOME HORRIBLE EXPERIENCES. BRAD SMITH CAME OUT HERE AND GAVE AN ESTIMATE, WAS PROFESSIONAL AND POLITE, AND GAVE ME THE ANGIE'S LIST DISCOUNT. HE HAD A TWO PAGE ITEMIZED STATEMENT SPECIFYING WHAT HE MUST DO. EVERYTHING HE TOLD ME MADE SENSE AND I SIGNED THE CONTRACT THE NEXT DAY!!! HE'S BEEN IN BUSINESS 37 YEARS AND ACTUALLY CARES ABOUT HIS CRAFTSMANSHIP

RECEIVED ESTIMATE FOR ROOF TEAR-OFF AND NEW ROOF, INCLUDING ATTIC EXHAUST FAN. PRICING AND MATERIALS WERE SOMEWHAT COMPETITIVE WITH OTHER QUOTES I RECEIVED, ALTHOUGH THERE WERE A NUMBER OF ITEMS THAT BRAD SMITH PRICED AS 'OPTIONS' THAT OTHER COMPANIES INCLUDED IN THEIR QUOTE. 'LIVE' PERSON IN OFFICE SCHEDULED THE ESTIMATE, AND RON ARRIVED AT AGREED-UPON DATE/TIME. HE CONFIRMED THE GUTTERS WERE IN GOOD SHAPE AND DIDN'T NEED REPLACING, AS I THOUGHT THEY MIGHT. WOULD HAVE HIRED THIS COMPANY IF WE HADN'T FOUND ONE IN WHICH WE FELT A MUCH HIGHER DEGREE OF CONFIDENCE.

FROM THE SALESMEN UP TO THE WORKERS THEY WERE EXCELLENT! THEY WERE FANTASTIC.

THIS WAS A PRE CLOSING INSPECTION. THEY MISSED ONE SECTION. THE REPAIR WAS NOT SATISFACTORY THEY HAD TO RETURN A SECOND TIME.

VERY GOOD ESTIMATE PROCESS, EXCELLENT WORK. THEY WERE PUNCTUAL EFFICIENT AND QUIET, WITH WONDERFUL ATTENTION TO CLEANING UP.

THIS DID NOT INCLUDE TEAR OFF INITIAL CLEAN UP WAS GOOD, THEY HAD TO COME BACK AND THAT CLEAN UP WAS NOT AS GOOD BUT THE SALESMAN CAME OUT TO CLEAN HIMSELF.

BEST ESTIMATE OF THREE. HE SENT A CREW OF 18 ROOFERS. THEY STARTED AT 7 AM, AND BECAUSE OF AN ERROR AT THE WAREHOUSE, HAD TO FINISH THE NEXT DAY. BUT THEY WERE AS EFFICIENT AS POSSIBLE AND DID GOOD WORK. EXCELLENT CLEAN UP WHICH PLEASED BOTH OURSELVES AND OUR NEIGHBORS. THERE WAS AN ISSUE THAT WAS NOTICED BECAUSE THE GUTTERS WEREN'T DRAINING PROPERLY. THEY HAD LAID SHINGLES OVER THE GUTTERS. THEY DID CORRECT IT, BUT IT WAS AN ANNOYANCE.

HIS SERVICE WAS VERY SATISFACTORY. HIS ASSISTANT DID NOT REPLACE SOME OF THE SHINGLES AND HE REDUCED THE COST FOR ME. THEY WERE VERY PLEASANT PEOPLE. THE JOB WAS DONE VERY NEATLY. I HAD NO PROBLEMS WITH THE BILL REDUCTION.

VERY PROMPT IN SETTING ESTIMATE APPOINTMENT, EXTEREMLY THOROUGH IN THEIR REVIEW OF MY ROOF, COURTEOUS. PRICING WAS THE FINAL REASON I CHOSE ANOTHER CONTRACTOR.

ONLY PROBLEM WAS THEY THEY DIDNT CALL AHEAD TO NOTIFY ME WHEN THEY WERE COMING-AS PROMISED. IT WASNT A PROBLEM, MORE LIKE A COURTESY THING.

ANSWERED ALL QUESTIONS, AND TOOK TIME TO EXPLAIN.

THEY WERE VERY RESPONSIVE AND PROFESSIONAL ON THE PHONE. CAME OUT PROMPTLY TO INSPECT ROOF AND GIVE ESTIMATE. ALSO TOLD ME MY CHIMNEY NEEDED TO BE REBUILT, AND RECOMMENDED OPTIONS. THEY SQUEEZED ME INTO THEIR SCHEDULE AFTER THANKSGIVING, AND ALSO WORKED WITH ME ON THE MONEY. THE WORK THEY DID ON MY ROOF AND CHIMNEY WAS BEAUTIFUL. REBUILT THE WHOLE THING. IT LOOKS BEAUTIFUL! THEY ARE VERY RELIABLE. WORK IS SUPERIOR.

CAME AND DID FREE ESTIMATE, SAID EVERYTHING WAS FINE AND ROOF WOULD NEED TO BE REPLACED IN 2-3 YEARS

DID A REALLY GOOD JOB, AND REALLY NICE, JOB WAS SCHEDULED FOR SEPTEMBER

THE ONLY REASON WE DIDNT CHOOSE THEM WAS THE PRICE.

SOME OF THE SERVICE MEN USED FOUL LANGUAGE WHILE WORKING. THEY NEVER USED IT TOWARDS ME THOUGH

LATE FOR APPT. FINALLY CAME OUT. MEMBER JUST NEEDED GUTTER GUARDS REPLACED. THEY TOLD HER SHE NEEDED ALL NEW GUTTERS. MEMBER USED SOMEONE ELSE.