Brad Smith Roofing Co Inc

THEY CAME OUT VERY QUICKLY FOR THE ESTIMATE. BECAUSE IT WAS A SMALL JOB THEY CALLED THE NEXT DAY AND ASKED IF THEY COULD COME. THE GUTTERS WERE COMPLETED A COUPLE OF DAYS LATER. THE REPRESENTATIVE WAS VERY PROFESSIONAL, THE WORK WAS DONE EFFICIENTLY AND ALL WAS CLEANED UP. I WAS EXTREMELY PLEASED WITH THE OUTCOME. WAS NOT BILLED UNTIL COMPLETED AND INSPECTED.

THE SALESMAN ARRIVED AT THE SCHEDULED TIME AND INFORMED ME THAT ANOTHER COMPANY COULD PERFORM THE WORK BETTER DUE TO THE OTHER COMPANY BEING ABLE TO MATCH THE PATTERN OF THE SHINGLES ON MY HOME (INTERLOCKING STYLE SHINGLE). I FOUND THIS TO BE VERY HONEST OF BRAD SMITH TO SEND A JOB TO ANOTHER COMPANY BECAUSE A QUALITY ISSUE COULD ARISE FROM USING INCORRECT SHINGLES.

THEY DID THE WORK VERY FAST AND CLEANED UP WELL. THEY CAME OUT IN A COUPLE DAYS: THEY WERE ABLE TO COME FASTER THAN ANY OF THE OTHER COMPANIES I CALLED.

THEY ARE NOT THE CHEAPEST BUT THEY DO A GOOD JOB.

THEY DID AN EXCELLENT JOB. VERY PROFESSIONAL. BRAD DIAGNOSED THE PROBLEMS WITH OUR OLD SETUP AND TOOK THE STEPS NEEDED TO CORRECT THE PROBLEMS. A LITTLE MORE EXPENSIVE THAN OUR OTHER ESTIMATES, BUT WELL WORTH THE COST! ALSO CLEANED UP NICELY.

FANTASTIC! BILL BLEVINS (REP) ANSWERED ALL MY TECHNICAL QUESTIONS ON LOCAL CODES & ATTIC VENTILATION. CREW OF OVER 20 MEN GOT 95% DONE IN ONE DAY. 100 DEGREE TEMPS PLUS AFTERNOON SHOWERS MAY HAVE BEEN AN ISSUE, NOT TO MENTION A VERY STEEP ROOF PITCH. CLEAN UP WAS GREAT & VERY MINOR DAMAGE TO SOME NEARBY PLANTS. BRAD CALLED ME SEVERAL TIMES TO COORDINATE THE DATE DUE TO EXCESSIVE HEAT & RAIN. IT LOOKS GREAT AS DO THE NEW GUTTERS! WE CAN'T WAIT TO HAVE THEM COME BACK & DO THE GARAGE & A NEW SCREENED IN PORCH NEXT YEAR.

VERY RESPONSIVE. COMPANY REP VERY HELPFUL IN MAKING CHOICES AND RECOMMENDATIONS. SCHEDULING THE WORK WAS A BIT PROBLEMATIC ( IT TOOK 6 WEEKS FOR THEM TO SHOW UP INSTEAD OF 3 AS AGREED, HAD TO CALL AND PUT PRESSURE ON THEM ). GOT THE WORK DONE IN ONE DAY. THE CREW WORKED TIRELESSLY FROM EARLY IN THE MORNING UNTIL AFTER DINNER. CLEANED THE WORK AREA REAL NICELY. HAD TO CALL BACK THE CONTRACTOR TO GET SOME SHINGLES TO BE PROPERLY NAILED DOWN. CONTRACTOR WAS VERY RESPONSIVE AND INSISTED ON NOT GETTING THE BALANCE PAID OFF UNTIL THE REPAIR WORK WAS PERFORMED TO MY SATISFACTION.

I WOULD RECCOMEND THEM FOR A FUTURE JOB. THEY WERE VERY HELPFUL. THERE WAS A DELAY DUE TO WEATHER, BUT IT WAS NOT THEIR FAULT.

I GOT THREE ESTIMATES & BRAD SMITH ROOFING WAS THE HIGHEST BIDDER. I DECIDED TO USE THEM BASED ON THE FEEDBACK FROM ANGIE'S LIST MEMBERS. THE CREW LEFT TARPS & LADDERS IN MY NEIGHBOR'S YARD. THEY RUINED A RHODODENDRON BUSH IN MY GARDEN. (THEY DID TAKE THE REPLACEMENT PRICE OF THE BUSH OFF THE FINAL BILL.) AT 8 P.M., THEY LEFT A TRAILER IN MY DRIVEWAY & LEFT MY GARAGE DOOR OPEN EXPOSING MY BIKE & LAWN EQUIPMENT. WHEN I SHUT THE GARAGE DOOR, NAILS & WOOD FROM THE ROOF CAME RAINING DOWN. I ALSO FOUND NAILS & RAZOR BLADES IN MY GRASS. STACY. (WHO WORKS IN THE OFFICE) WAS VERY HELPFUL, BUT THE CREW WAS UNPROFESSIONAL. I WOULD NOT HIRE BRAD SMITH ROOFING AGAIN.

THEY CALLED ME ONE MORNING AND WANTED TO DO THE JOB THAT DAY. I SAID OKAY, THEY DID NOT HAVE THE PERMIT THEN AND HAD TO GO GET IT AND START THE JOB. THEY WERE VERY CLEAN. THEY HAULED AWAY THE OLD ROOFING, WERE VERY QUICK ABOUT IT AND IT TOOK ABOUT FOUR HOURS TO DO IT AND THEY WERE VERY NICE AND POLITE. THEY WERE PROFESSIONAL IN THEIR WORK AND WERE GOOD ABOUT EVERYTHING.

BRAD SMITH ROOFING WAS VERY PROFESSIONAL WHEN I CALLED FOR AN ESTIMATE. THEY CALLED ME BACK RIGHT AWAY AND THE SALESMAN SHOWED UP ON TIME. RON WOLFE WAS THE SALESMAN AND HE IMPRESSED ME WITH THE WAY HE INSPECTED MY ROOF FROM THE INSIDE OF MY ATTIC AND THE OUTSIDE OF THE HOUSE. THE CREW THAT DID THE JOB QUIT EARLY ON FRIDAY, BECAUSE OF THE HEAT. IT WAS IN THE HIGH 90'S AND PROBABLY EVEN HOTTER UP ON THE ROOF. THEY SAID THEY WOULD BE BACK THE NEXT DAY AT 6:30 TO TRY TO BEAT THE HEAT. THEY NEVER SHOWED UP AND I HAD TO TAKE A VACATION DAY ON MONDAY, WHICH WAS NOT GOOD. THE JOB WAS COMPLETED ON MONDAY. I HAD TO CALL THEM BACK ON TUESDAY, BECAUSE THEY DID A SLOPPY JOB TRIMMING THE EDGES OF THE SHINGLES ON BOTH SIDES OF THE HOUSE. RON WOLFE CAME OUT PROMPTLY TO ADDRESS MY COMPLAINT AND THE PROBLEM WAS FIXED THE NEXT DAY. I WAS A LITTLE DISAPPOINTED WITH THIS COMPANY BECAUSE THEY WERE SO HIGHLY RATED ON ANGIE'S LIST. IN THE END THEY CAME THROUGH O.K. THE SMALL HASSLES TURNED ME OFF.

HE [BRAD SMITH, DID THE ESTIMATE] WAS NICE AND I GOT A GOOD ESTIMATE, BUT I COULD NEVER GET THE COMPANY TO COMMIT TO A TIME WHEN THEY WOULD DO THE WORK--NOT EVEN A DAY--AND SINCE I HAVE A JOB, THAT MADE IT TOO HARD. I MAY TRY AGAIN IN THIS SUMMER.

THE JOB WAS DONE TO CODE. DONE IN WINTER AND NEVER ONE DROP OF WATER LEAKING SINCE. STUCK TO THE ESTIMATE. THE WORKERS LEFT THE PLACE TIDY AND I DON'T THINK THEY EVEN TOOK A LUNCH BREAK. WAS WILLING TO POSTPONE THE WORK FOR THREE WEEKS WHEN I WAS INJURED.

I LET THEM KNOW THAT MY ROOF WAS WOOD. I WAS LOOKING FOR A HIGHER END ROOFING MATERIAL. THEY SENT OUT A GUY THAT WAS UNPREPARED TO GIVE ME AN ESTIMATE FOR WHAT I WANTED. THEY GAVE SOME BALLPARK FIGURES OVER THE PHONE, WHICH DIDN'T MAKE SENSE BECAUSE THEY WERE SKY HIGH!!!!. IT WAS A WASTED MORNING.

DID NOT FOLLOW UP WITH A QUOTE OR TO INDICATE THAT THEY ARE NOT INTERESTED IN THE JOB.

GREAT EXPERIENCE. INSPECTOR WAS PUNCTUAL AND VERY INFORMATIVE.

OVERALL EXPERIENCE WAS PRETTY BAD. ORIGINAL WARRANTY WAS NOT GOOD, INSTALLATION, EVEN WITH WATER ENTRY PROBLEMS TOOK 3 MONTHS. SOME PROBLEMS AROSE AFTER INSTALLATION, WHICH WERE IGNORED. THE KIND OF THINGS WE HOPE TO AVOID WITH THE LIST.

BRAD SMITH WAS VERY THOROUGH AND PROFESSIONAL WHEN HE PROVIDED HIS ESTIMATE. THE OFFICE STAFF KEPT ME UPDATED ON ANY CHANGES RELATED TO WEATHER AND WHEN THE CREW WOULD ARRIVE. HIS CREW WAS VERY POLITE, PROFESSIONAL AND CAREFUL TO ENSURE THERE WOULD BE NO DAMAGE TO THE EXTERIOR OF MY HOME. THE CREW APPEARED TO HAVE A LOT OF EXPERIENCE AND SHOWED GREAT WORK ETHIC.

WE STILL NEED A NEW OVERHANG ROOF. WE GOT TWO ESTIMATE AND WE DECIDED TO GO WITH BRAD SMITH BECAUSE OF ANGIE'S LIST AND BECAUSE OF THE UPPER ROOF PROBLEM WHICH THEY CAUGHT. THEY CAME AND FINISHED THE ROOF AND WENT AWAY. MY HUSBAND AND I HAD TO BE AWAY THAT DAY, WHEN WE CAME HOME THE LOWER ROOF OVER THE BAY WINDOW DID NOT LOOK RIGHT. WE DID NOT LIKE THE FINISHED PRODUCT OF THE ROOF. WE CALLED AND SAID WE WANTED THE OWNER TO COME OUT AND LOOK AT THE ROOF, THREE AND A HALF WEEKS WENT BY BEFORE HE CAME OUT. HE FINALLY CAME AND ADMITTED, RELUCTANTLY, THAT THE FINISHED PRODUCT DID NOT LOOK TOO GOOD. HE SAID HE WOULD SEND THE GUY OUT AND HAVE HIM REPAIR IT. ANOTHER THREE WEEKS WENT BY BEFORE HE SHOWED UP. HE REPAIRED WHAT HE WAS SUPPOSED TO REPAIR AND MY HUSBAND SAYS IT IS PASSABLE AND TO LET IT GO. IT IS SO VISIBLE. THE WHOLE PROCESS TOOK MUCH TOO LONG, WE ATTEMPTED TO GET A HOLD OF THE OWNER ON SEVERAL OCCASIONS AND HE WAS NEVER AVAILABLE.

I CONTACTED THEM BECAUSE THEY WERE ALREADY ON ANGIE'S LIST AND THEIR ESTIMATE WAS LOWER THAT THE COMPETITION. EVERYTHING WENT SMOOTHLY AND THE NEW ROOF LOOKS BEAUTIFUL.

THEY WERE FINE. THEY DID A PATCH IMMEDIATELY ON THE ORIGINAL PROBLEM, BUT COULDN'T DO THE MAIN WORK UNTIL THE WEATHER GOT BETTER, OF COURSE. AS SOON AS THE WEATHER GOT BETTER, THEY DID THE ROOF. IT HASN'T RAINED SINCE THEY DID IT, BUT I ASSUME WHAT THEY DID WAS FINE.

THEY DID A GREAT JOB. THE ROOF LOOKS GREAT AND IT WAS A LITTLE TRICKY BECAUSE WE HAVE A TURRET IN FRONT. THE CLEAN UP WAS EXCELLENT. EACH DAY THEY CLEANED UP SO WELL IT WAS HARD TO KNOW THEY WERE THERE THAT DAY. WE HAD SEVERAL ESTIMATES AND FOUND THEY WERE VERY FAIR AND A PLEASURE TO WORK WITH.

THEY DID AN EXCELLENT JOB AND THE PRICE WAS VERY FAIR, THE BEST PRICE WE GOT.

REPEATED REQUESTS VIA PHONE AND FAX HAVE GOTTEN NO RESPONSE WHATSOEVER. IT IS NOW FEBRUARY 27 2005 AND HEATING ELEMENTS HAVE NEVER BEEN INSTALLED.

BRAD WAS PROFESSIONAL, AND HIS CREW DID THE WORK AS PROMISED WITH THE QUALITY I EXPECTED. YOU WILL PAY A LITTLE MORE FOR THEIR SERVICES, BUT THE QUALITY AND PROFESSIONALISM IS WORTH IT.